My Firefox Plug-in for Adobe Reader, says it's outdated. I have tried several times to download the latest version, and it still says it is outdated, can you help me?
'''bold text'''I have found out that I need to disable my Firewall, and stop my pop-up blocker, before downloading the new Adobe Reader. Now, I have uninstalled it and re-installed it several times, because on the Checl Plu-In Page, it still says it is outdated. I don't know what else to do.
Bill,
Thanks for getting back to me. I am very frustrated. Initially I called to ask questions about what software version I needed and got my questions answered. I received the messages with registration/sign in info and the link to download. Then I got the screens shown on the attachment. I did this several times on Friday and then called for assistance, which put me into the Forum area to leave my question. This morning I have used your link and gone to the same place and got the same results. I am beginning to wonder if this is what I want. We need software that will let us edit pdf text and drawings files. Can you confirm that I am trying to get the correct software and what I need to do to complete this download?
I don't believe it is a system problem because I have 215 GB of free space on my hard drive.
Thanks,
Margaret
Similar Messages
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I keep getting an error message about a mobile device, resulting in iTunes refusing to install. I'm using Windows 7. Any helpful suggestions welcome!
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time! The main purpose of this is to remove any trace of the old version of iTunes from your computer...
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
It's not my internet connection because IE7 works just fine.
Calvin W.:
Your extensions list shows an enabled "Torbutton 1.2.5" extension, so it is possible that that extension is responsible for that change. -
For some reason I cannot download and install the latest version of iTunes. 11.0.2. Could you help please? Each time I try, I get a command box saying 'The feature you are trying to download is on a network resource that is unavailable. Click Ok to try again or enter an alternate path to a folder containing the installation package iTunes.ms in the box below.
Please help!
Many thanks in advance
Ben Bentley
West Midlands
UK(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to download the latest version, and it is tellme to close firefox, and it is closed.
i am trying to download the latest version, and it is telling me to close firefox first. firefox is closed. how do i get past this to get it downloaded.
Must be the "hang at exit" problem.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
'''annabeaux3''':
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
I downloaded the newest version and it still won't work on my computer, what do I do? I even tried all the adobe troubleshooting!
Post in Adobe forums since its their product.
-
I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time
I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks. -
Have tried several times to clear my browsing history and every time I do firefox freezes
''locking this thread as duplicate, please continue at [https://support.mozilla.org/en-US/questions/991437 /questions/991437]''
have tried several times to clear my browsing history and every time I do firefox freezes and stops responding, then I have to "force quit" from the main menu
running 28.1Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
You can check for problems with the places.sqlite database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file -
"Java Update" continually pops up on my computer saying I need to download the latest version (8.25). Even after downloading this latest version, this notice still pops up. I am worried it is a potential virus?
Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply. -
Hi all, please help me reinstall Itunes onto my PC. When i did a pc refresh, it deleted my itunes and microsoft office. I am now trying to reinstall itunes and am getting the following message each time i try run the new downloaded version ( i have tried a few older and the latest one and all show the same message)
the file Itunes cannot be read because it was created by a newer version of itunes. I have downloaded the latest version
Cheers
AndrewTell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
dlrobinson49 wrote:
I guess I must have had a newer version ofiTunes on my defunt eMac....
That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first. -
Hi my and my husbands iphones are no longer syncing to itunes but have in the past. When i try to download the latest version of itunes it won't let me do it until I load and earliers version....help
No problem.
Okay ... Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
Does that install go through okay? If so, can you connect the phones now? -
I have tried several times to download Firefox on my computer; it is downloaded but won't work.
Until recently I have had Firefox and it worked great, but I started having problems about two weeks ago. I uninstalled it and reinstalled; it worked for a few days and now it won't work anymore. I need this for my classes. Please help me. I have Windows 8. Thank you Donna Faucette
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link} -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
When the download of the latest version of Mozilla Firefox is starting to instal I receive message 'File is corrupted' - every time! Tried loading manually (several times) - tried turning off AVG Firewall but nothing works. Please help. thanks - Helen
Disable, except firewall, and your antivirus and then try again to download from : http://www.mozilla.org/en-US/firefox/all.html
Open the Windows Temp folder: in XP: Start -> Run -> Type %temp% -> OK. Select all files and folders in the Temp folder and delete them, then close the Temp folder window.
Make sure Firefox is not running and that no instance of "firefox.exe" appears in the Windows Task Manager.
Now try to install the fresh copy from the link above.
Do not forget to enable anti-virus software after you are finished with installation.
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
Since upgrading the OS on my MacBook to Snow Leopard my open office suite has died. All the old files are still on the HDD, but even "finding" them doesn't help as they are opened, unhelpfully, in Text Edit, which loses some of the formatting. I tried downloading the latest edition of Open Office, but it has made no difference. Any suggestions? Apple OS support has no solution to offer.
Found this, which might provide a clue:
I have had problems with 3.1 after installing Snow Leopard, with files created in MS Word - they come up with the text invisible (as though it's white, but changing the text colour doesn't help - by highlighting I can tell that the paragraphs are where they should be).
I upgraded to 3.1.1 but that did not solve the problem...
UPDATE: I found out the problem, it was nothing to do with Open Office, but rather the way Snow Leopard handles fonts. I went into the Font Book and found that a number of common fonts are now listed both in the "User" and "Computer" collections. I deleted the duplicate ones from "User" and now all works perfectly.
http://forum.openoffice.org/en/forum/viewtopic.php?f=5&t=22045
(Scroll down)
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