My firefox restarts my PC all the time.

Hello Guys
My firefox restarts my PC all the time. It just hangs everything on the computer and restarts without stopping. What to do?
I formatted my machine and I can not use firefox. It restarts my computer all the time, lock screens, freezes and shuts down the entire system.
How do I remove it and stop the problems I can work normally.
Someone can tell me what to do? why is this happening?
Regards
Suzana

Eset looks good, so maybe it's not a virus, but I would try also running:
ADWCleaner . . . https://toolslib.net/downloads/viewdownload/1-adwcleaner/
and
Malwarebytes Free . . . http://www.malwarebytes.org/downloads/
I was getting the blue screen a while back, when I had an old sound card installed. I think the driver was incompatible.
I moved around and reseated the memory. I did a memory check. There was no problem there. I used the tip of a ballpoint pen to reset the CMOS: I pressed in and held the yellow button in the corner for 10 seconds, this checked the RAM, if there were an error, it wouldn't go up to 2048
I found that there was an update for the BIOS, so I did that. Look on the manufacturer's web page. It may not have been the fix, but that's something to look at.
Two other culprits that I know from experience - make sure you have the latest driver for your system, for the video card - not a bad idea to look at the sound card also.
I'm in Win 8.1
First, here's what I would do (have done) - If you're in Windows, this is probably the same path:
Control Panel / System / Advanced system settings / Advanced tab / Startup and Recovery - Settings / System failure / [un-check] Automatically restart
. . . Reason: Because then the next time it restarts, it will give you a blue screen, and hold, right there.
. . . This gives you the opportunity to see an error code at the bottom of the screen, that will enable you to figure out what's going on.
. . . If it just restarts, I think this flashes on the screen, then just continues to restart.
. . . Write down the code, get back online, and start googling to figure out how to fix.
. . . From the blue screen, hold down the power button for a couple of seconds, that will power it off. Leave it off for 10 seconds, then power it back on.
Second - here's where to look for more clues . . . see what was going just before the crash, and start googling what looks suspicious:
Programs / Administrative Tools / Event Viewer / Windows Logs - and look under:
. . . Application . . . and
. . . System

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Xorg log:
Backtrace:
[ 13225.974] 0: /usr/bin/X (xorg_backtrace+0x26) [0x566c26]
[ 13225.974] 1: /usr/bin/X (0x400000+0x16aad9) [0x56aad9]
[ 13225.974] 2: /lib/libpthread.so.0 (0x7f2b3ab8b000+0xf140) [0x7f2b3ab9a140]
[ 13225.974] 3: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x3802ea) [0x7f2b33ff32ea]
[ 13225.974] 4: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x1a95c6) [0x7f2b33e1c5c6]
[ 13225.974] 5: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x17989c) [0x7f2b33dec89c]
[ 13225.974] 6: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x1050e4) [0x7f2b33d780e4]
[ 13225.974] 7: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x115f6b) [0x7f2b33d88f6b]
[ 13225.974] 8: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x105166) [0x7f2b33d78166]
[ 13225.974] 9: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x115f6b) [0x7f2b33d88f6b]
[ 13225.974] 10: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x1148b6) [0x7f2b33d878b6]
[ 13225.974] 11: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x11cfcb) [0x7f2b33d8ffcb]
[ 13225.974] 12: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x7ad42) [0x7f2b33cedd42]
[ 13225.974] 13: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x7ff76) [0x7f2b33cf2f76]
[ 13225.974] 14: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x79c00) [0x7f2b33cecc00]
[ 13225.974] 15: /usr/lib/xorg/modules/glesx.so (esutSetDestSurf+0x17) [0x7f2b33cea9b7]
[ 13225.974] 16: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x77003) [0x7f2b33cea003]
[ 13225.974] 17: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x775c6) [0x7f2b33cea5c6]
[ 13225.974] 18: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x71eda) [0x7f2b33ce4eda]
[ 13225.974] 19: /usr/bin/X (miCopyRegion+0x18a) [0x54592a]
[ 13225.974] 20: /usr/bin/X (miDoCopy+0x392) [0x545e22]
[ 13225.974] 21: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x71a23) [0x7f2b33ce4a23]
[ 13225.974] 22: /usr/bin/X (0x400000+0xfa94c) [0x4fa94c]
[ 13225.974] 23: /usr/bin/X (0x400000+0x2fd73) [0x42fd73]
[ 13225.974] 24: /usr/bin/X (0x400000+0x33cd1) [0x433cd1]
[ 13225.975] 25: /usr/bin/X (0x400000+0x22f0a) [0x422f0a]
[ 13225.975] 26: /lib/libc.so.6 (__libc_start_main+0xf5) [0x7f2b39a40455]
[ 13225.975] 27: /usr/bin/X (0x400000+0x231fd) [0x4231fd]
[ 13225.975] Segmentation fault at address (nil)
[ 13225.975]
Fatal server error:
[ 13225.975] Caught signal 11 (Segmentation fault). Server aborting
[ 13225.975]
[ 13225.975]
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
part of dmesg:
[13225.990953] Assertion failed in ../../../../../../../../drivers/2d/lnx/fgl/drm/kernel/hal_r6xx.c at line: 79
[13226.271695] [fglrx] IRQ 47 Disabled
[13226.321789] firefox[8091]: segfault at 1b987968 ip 00007f8e158f72a8 sp 00007fff0150e7e0 error 4 in libX11.so.6.3.0[7f8e158bf000+134000]
I tried to running firefox in safe mode, reinstallation firefox, xorg, java, flash etc. and nothing.
Any suggestion?
Firefox 12.0-2 + xorg 1.11 repo + fglrx 12.4 + compiz standalone (system up to date)
Last edited by n0rv (2012-05-22 21:26:07)

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