My firefox shuts down for as long as 8 to 12 hours & my internet exployer shuts down with it, been like that for 2 days?
In the last two days starting at 2:30 pm eastern time my firefox shuts down with my internet exployer and it will not open for 8 to 12 hours. Ive never seen this before. I deleted firefox from my control panel and reloaded it 4 times in 2 days and it still does not work right.
Simple, You have a hardware problem that only Apple can fix. So you need to take it back in to an Apple store and have it fixed by Apple. If it is still within it's one year warranty period it will be free.
If you khaven't bought the Apple care Extended Warranty, Applecare, then I suggest you do that before the standard one year warranty runs out. You can't buy it after that one year warranty runs out and to fix any Mac out of warranty is Very Expensive.
Similar Messages
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Have just installed Mavericks and restarted the MacBook Pro. That was 3 hours ago and after logging in, I got my wallpaper and dock, but none of my desktop icons, just the spinning coloured wheel. It's been like that for 2 hours. Is this normal? What should I do, please?
I tried holding the on/off switch down to make it shut down, but when I turned it back on again, the same thing happened and none of the keys etc makes any difference.
HELP!!!! Please.No, what you're experiencing is not normal.
Try booting whilst holding down the Shift key - this will allow you to boot into Safe Mode, disabling third-party kernel extensions, etc. Your Mac will be slow to boot and will operate sluggishly. That's normal. If you can get in using Safe Mode then you have some start-up item that doesn't play well with Mavericks.
Call back,
Clinton -
I updated my iOS system 2 Days ago. App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ? any help much apreciated.
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck. -
I was downloading an app and it wasnt downloadnig so i turned my ipod off and now its a just a black screen with the the loading circle. Its been like that for 10 hours. How do i get back to my home screen? or how do i get the litle loading circle to go away.. it wont even load into itunes
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I've downloaded the ios7 software to my iphone but it didn't let me install it over air so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?
I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
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My apple TV is not working. It is showing the Itunes log with the white sync cable. it has been like that for days.
That means you have to hook it up to your Mac/win PC and restore it from within iTunes using a micro-USB cable.
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So my ipod 5 wont charge nor turn on and whenever i plug it with thee charger all it shows is the low battery sign with the lighting bolt under it and i left it like that but like the title says its been like that for 2 days straight and it still wont turn on nor charge. I dont know what to do. It won't be able to reset or respond to any of my actions. i tried the DFU mode but it wont work unless its on. PLEASE HELP!
Sounds like the battery is dead. Take it to Apple and ask them to check it out for you.
Allan -
I got an app but it only installed a quarter of the way then it froze. Its been like that for two days and i can't dlete it. How do i fix this?
Double tap the Home button to bring up the multi-tasking bar...tap & hold any app until they all start to wiggle...tap the red minus sign to remove every app shown. Tap the Home button when finished. Try to delete the app now.
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Iphone 5 is stuck on "Update Requested" while trying to download ios8 and it's been like that for 2 days now. I have plenty of space almost 8gb free. Any ideas?
Hi Risdian, thanks for the comments and suggestions, however none seemed to lead to any success. When setting the carrier off automatic, after a few seconds of searching the device returns the message, "Unable to load network list", and I have placed my sim into another unlocked iPhone 5 and it worked perfectly, picking up service almost immediately. I can also iMessage and connect to wifi fine, so i don't fully understand the issue.
I guess my iPhone is in need of repair, so if there are no other conceivable 'at home' fixes, i'll have to bring the phone to the apple store for a diagnosis. Any other suggestions or comments would be happily welcomed
Thanks for replying and commenting, you were very helpful -
I have apps that will not update that have been like that for a while.. why wont they updat?
I have apps that will not update that have been like that for a while.... why will they not update???
Yes apps are stuck on "waiting" one has been like that for a month and my other ones still wont download
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Hello, my phone was being slow so i turned it off. when i went to turn it back on it did the usually white apple logo but it has been on that logo for 15 or more minutes now what do i do?
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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I have been to Apple store today for them to restore settings on my iphone, they also backed it up, now it is stuck with message 'it may take a few minutes to set up your Apple ID' after putting in my apple ID and password? It has been like this now for two hours??
in icloud I think
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can't watch videos, waits a long time to open it, or it never opens it.
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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Hey
I don't know if my mac book air is frozen, but the screen is gray with the apple logo in the middle of the gray screen, with the 'booting' icon turning round and round. I have switched it off fron both the power and power button on the computer, it goes off, when I put it on, same screen comes on again. Help Please!Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Thats my problem, I have tried to restore it like 6 times.
After restoring it, did you try to reset it? To reset the iPod, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
B-rock
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