My Firefox won't load up at all!! I have to use internet explorer to get here to ask this question.

So I click on it over and over and no response....
I even uninstalled it and then restarted my computer and then reinstalled the program and it still won't start up!!

first check to see if the iTunes .itl library file (or folders in the hierarchy above it) has somehow been set to "read only".
for the location of those files/folders, see:
What are the iTunes Library files?
... but if no joy there, try:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes

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I am unable to view some (but not all) videos in Firefox. But I can view ALL videos when I use Internet Explorer. Please help. I do not want to use IE.

as stated, I am unable to view some videos in Firefox, but I am able to view them when I use Internet Explorer. How can I view all videos when using Firefox. Thank you.

That is Flash.
You do have the Flash player installed according to your More system details list, so Flash should be working.
*Shockwave Flash 10.3 r183
*http://www.adobe.com/software/flash/about/
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Firefox won't load web pages all the way, what can I do to fix this

I have this problem where firefox won't load any webpages all the way and if I try refreshing the page it shows some of the webpage but not the whole thing....and now it won't load any images either. I have tried everything that i could think of and nothing works. I can't watch anything on youtube or go on facebook and google won't work either.

There seems to be something of a pattern in that those are all secure sites (HTTPS address). Have you noticed any certificate errors recently that you might have solved by adding an exception, or does everything seem normal otherwise?
Here are the usual things:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?

My Google search autocomplete me in Firefox does not work anymore. However, it still works with Internet Explorer. How can I fix this so Google gives me search suggestions again?

My Google search autocomplete me in Firefox does not work anymore. However, it still works with Internet Explorer. How can I fix this so Google gives me search suggestions again?

Solution update: Disabled XULRunner 1.9.1 extension from Add-ons > Extensions. Problem solved.

Why can't I open or read my email in firefox. This problem started last week, and now I have to use internet explorer to read my emails.

On Oct. 28th problem started when I went to email preview page and could not open or read any emails. I have been using Firefox browser for several years and never had this problem before the above date. If I want to read emails, I have to use Internet Explorer now.

You may have zoomed the page by accident with Ctrl and the mouse scroll wheel.
Reset the page zoom on pages that cause problems.
*View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages

Firefox icon disappeared, have to use Internet Explorer to access web sites. Although I can get into Yahoo home page, am unable to open e-mail account.

Turned on computer this am and firefox icon not there. Used Internet Explorer to access web sites. Was able to access my Yahoo home page but not able to open my e-mail account. I am not savvy enough to change settings by myself, so I really need help.
Thank you

Hi--I tried your suggestion and no dice. A window came up with the following:The item 'Firefox.exe' that has this shortcut will no longer work properly. Do you want to delete?
Another window said 'C:Program files (x86) Mozilla Firefox\firefox.exe' specified in the target box is not valid. Make sure the path and file name are correct.
I have no clue as to what that means. I did delete the shortcut.
Finally went into our Kaspersky virus protection and found Firefox is in quarantine and that is probably why I am unable to uninstall and reinstall.
Any ideas????
Thanks, Ginny

Can't open AOL Mail with Firefox, but can open AOL website. Have to use Internet Exp. to get into mail. Help!

Have always been able to get into AOL Mail, until recently; last 2 - 3 days. Can get into AOL website, just not mail. No problem with any other websites. Have to get to mail using Internet Explorer, and I hate Internet Exp. What has happened and how do I fix it? I tried reloading Mozilla Firefox, but that did not help.

Hi--I tried your suggestion and no dice. A window came up with the following:The item 'Firefox.exe' that has this shortcut will no longer work properly. Do you want to delete?
Another window said 'C:Program files (x86) Mozilla Firefox\firefox.exe' specified in the target box is not valid. Make sure the path and file name are correct.
I have no clue as to what that means. I did delete the shortcut.
Finally went into our Kaspersky virus protection and found Firefox is in quarantine and that is probably why I am unable to uninstall and reinstall.
Any ideas????
Thanks, Ginny

Firefox won't load SOME pictures and SOME graphics from Huffington Post; Explorer will load them

This is a problem that ONLY occurs with Huffington Post. I haven't had trouble with any other websites. With the Huffington Post site, the big photo at the top of the page loads, but none of the smaller photos on the page load--all just white blanks. The other thing that is not loading is the names in the line at the top of the page which lists various sections of the website starting with FRONT PAGE, POLITICS, BUSINESS, ENTERTAINMENT...... and ending with ALL SECTIONS. However, when I go to Internet Explorer, the Huffington Post website loads perfectly.

Some images come from i.huffpost.com/
So you can check that you aren't blocking images from servers like that.
If images are missing then check that you aren't blocking images from some domains.
*Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
*Check that images are enabled: Tools > Options > Content: [X] Load images automatically
*Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
*Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
Make sure that you do not block third-party images, the permissions.default.image pref should be 1.
There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load

When i try to restart firefox after i have closed it i get a message that firefox is still running Have to restart pc most of the time. Is a big wast of time.So have been using internet explorer most of the time

I must close firefox to run a program called c cleaner to remove unused items the browser saves on the computer . In order to clean up items on firefox i must shut firefox down then have the problem when i try to restart firefox after the the unused items are removed as the pc thinks firefox is still running. Have to reboot to start firefox. Other browsers are normal with no problems

I have sometimes seen Firefox give such a message, and do not know the reason for this. As you mention Internet Explorer I assume you are using a Windows machine.
Try using task manager to stop the firefox program.
Shortcut keys [Ctrl][alt][del] in XP, all pressed together will get task manager.
Another method is in Start -> Run keying in the command "Taskmgr" and hit Return
Once TaskManager is showing click the process tab and look for "firefox.exe", right click on it and use "end process" that should stop Firefox without you needing to restart the computer.
I am not sure why you need to use'' "c cleaner to remove unused items the browser saves on the computer "''
Tools -> clear recent history, may help
You may also be interested in the [[Private Browsing]] feature.
''I have just noticed someone else posting about this article that may be of interest''
[[Firefox is already running but is not responding. ]]

Program won't open most pdf files. Also shuts down internet explorer. How do I solve this problem?

I installed the trial version of Acrobat XI Pro. When I tried to open various pdf files they wouldn't open. Clicking to open the files also caused internet explorer to close. Any help?

Are you an administrator on your User Account? [[Firefox won't start - find solutions]] may help you.

I cant access my game kingdoms of camelot on mozilla this has been an ongoing problem and while i would love to use firefox i cannot play my game therefore i have to use regular explorer which sucks can you help

I am able to get on facebook but am not able to access any of the games i play kingdoms of camelot and farmville. Although i would love to use firefox i am not able to play my games therefore am forced to use regular explorer which is slooooow and really sux! what do i have to do in order to get this problem resolved

I should have explained further. The game opens in a new window over to the upper left of my screen, leaving the original page underneath. I tried minimizing it so that I could get to my toolbar and did the View > Zoom > Reset. This has no effect. The lower portion of the game is still not showing. Using other browsers the window or frame of the game is much larger, therefore everything shows.

I have been using Internet Explorer and have now downloaded Firefox but cannot find my imported favourites. Where can I find them?

I have now downloaded Firefox as my default browser and when downloading I asked for my favourites from Internet Explorer to be exported to Firefox. I cannot find anywhere on the Firefox site that allows me to open my favourites. Can you please advise.

As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Firefox won't load on Mac and I have tried everything.

Updating firewall settings, deleting old profile and creating new, reset FF, did the IPv6 thing. HELP!!!

Maybe use a proxy switch extension:
*QuickProxy: https://addons.mozilla.org/firefox/addon/quickproxy/
Note that most proxy extensions use the Add-on Bar (status bar) that has been removed in Firefox 29, so you need another extension to re-add the Add-on Bar.
*Classic Theme Restorer: https://addons.mozilla.org/firefox/addon/classicthemerestorer/
*The Addon Bar (restored): https://addons.mozilla.org/firefox/addon/the-addon-bar/

My firefox won't open on my computer recently. Safari and Internet explorer open to the web without a problem. Thanks

When I click on the icon, nothing happens. Up until about 2-3 weeks ago, it worked fine. Safari and IE open without a problem. I have a computer running Windows 7

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Firefox won't come up. I had to use Internet Explorer to get on. What do I do?

I have used Mozilla Firefox for entry to the Internet for several years. A few days ago, when I click on the icon, it doesn't come up. I went into Programs and clicked, still nothing.

Open Task Manager, is firefox.exe listed as a running process on the Processes tab? If so, try closing it and restarting the browser...

My Firefox won't load up at all!! I have to use internet explorer to get here to ask this question.

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