My firmware file is not compatible is says ?, my firmware file is not compatible is says ?
It wont update my iphone. It says that the firmware file is not compatible.
I have been having the same issue with my phone. I have gone thru tech support and have done everything that they told me to do and it still didn't work. I got a message yesterday saying that there was an update for itunes so I updated my itunes. I reset my phone back to factory settings and restored it using the itunes. When I tried updating my phone before I was just going directly from itunes to my phone. Instead of doing that I just downloaded the update just to itunes. After I downloaded the update i plugged in my phone and updated it from the downloads section of my itunes. It worked, although after the download I tried to open my phone and couldn't get past the home screen. I tried to shut it down but it wouldn't respond so I hard booted the phone and so far have had no problem with it yet. I did not have to remove any security software on my system for this update. It has been very frustrating for me but my phone seems to be working properly now and has taken the update. I hope this helps everyone. By the way I have a 4s.
Similar Messages
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first i used the itunes method of updating, but it keeped showing error 9006. then i read somewhere on the internet that downloading the update solitary and placing it in this directory will solve the problem:
(on windows: user/AppData/Roaming/apple computer/itunes/iphone software update)
but after that when i open the itunes, instead of automatically detecting the update (to which i was promised on all the stuff i read about error 9006) it just doesnt do anything. and when i hold SHIFT and click RESTORE, it just says: "the iphone could not be restored because the firmware file is not compatible"
i really appreciate it if someone would help me...:)thanksJust to confirm is your iPhone jailbroken?. Now in terms of error 9006 in the article http://support.apple.com/kb/TS3694 it says this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
what does it mean when it says 'firmware file not compatible?' after downloading itunes?
Update your itunes to the newest version.
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i'am using iphone 5, i tried to update the ios 8.0.2 using the shift key in itunes update @ windows 8 i have the file which i downloaded, but it says that firmware version is not compatible. what can i do for it . help me friends
Hello vinoth1986,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning update issues:
If you can't update or restore your iPhone, iPad, or iPod touch
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
iphone update is saying firmware is not compatible, anybody know how to update firmware
Pretty sure I just downloaded the .exe files to the SD card (I have a directory called "drivers" there & ran from Windows, no need to boot from anything else. Didn't even need to use Safe Boot. The files do need an .exe extension IE someimes downloads as _exe. No idea why but would just need to rename if download has the underscore and not the period. The you can run them.
Was so easy I really did not think about it. One of the Intel Platform drives does say "requires 1.60 update" so that is the one you need. Do the 1.60, reboot, and then the Intel update.
Key point is the release note on the Intel Platform Installer
"Release Notes
1.Please install the Windows BIOS version 1.60 or higher for Encore WT8-A (PDW09x) before installing this Intel Platform Installer update." note this says "BIOS" and not "USB BIOS" which is a smaller file. -
Hello,
I tried to download updates on my IPhone 4 and a message box appeared saying--after it downloaded the updates on my computer--that my firmware file is not compatible. Does anyone know what this means?
Thank youOnly the individual that set the restrictions passcode knows what it is.
If you do not know it or have forgotten it, put the device in DFU mode (google it) and restore as new. -
what is firmware file? It says it is not compatible when I try to update iphone with latest software
I've used the more like this.... they are all full of non answers and shots rather than being helpful unfortunately... does anyone have a real approach to resolving this issues for the dozens looking through the multiple threads for a a helpful response? If so guidance would be greatefully appreciated.
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whenever i restore .at the end it say itunes could not restore beause firmware file is not compatible. y?
it should come up with an error code when that happens, can you provide that number for us?
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When trying to restore or update my Iphone 4 it errors out with message:..."could not be restored because the firmware file is not compatible." How do I resolve this?
Ask him if he has 'jailbroken' the ipod touch. Some jailbreaking firmware resets it to Ipad firmware and so it is very difficult to restore as itunes simply doesnt recognise it for what it is. It's Apple's solution to try and stop mass jailbreaking.
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what to do when a error message says could not be restored because the firmware file is not compatible
Were you updating/restrore via the Restore/update button in iTunes?
Try deleting the existing ufirware file and try again
It is located here:
IPSW file location for Mac and Windows -
I was syncing my iPod and got the message that an update was available. I downloaded the update and just as it was almost finished, I got an error message. It couldnt' update my iPod because the "firmware file is not compatible." What's up with this? I've never had any problems before with this iPod or with my iPhone 4S before this.
Update your iTunes to latest version.
Try restoring your phone in DFU Mode, if that doesn’t work then try downgrading your iTunes back to iTunes 8 and try again. -
i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it says that the firmware file is not compatile. Is there any way to fix this problem?
Sorry to be the bearer of bad news.
Only developers have legal access to iOS 6 right now, if you really, really wanted it you could sign on as a developer for $99.
http://developer.apple.com -
hi
i cant update my phone please can you tell me why it keeps saying the firmware is not compatable?Is your computer running the current iTunes version?
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I have the 4.1.2 version and that is the version of the firmware file. Doesn't make sense. I tried restarting my computer twice, only thing plugged into a USB port is my iPod. Running iTunes as an administrator.
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
What does it mean when it says 'firmware file not compatible?' after downloading itunes?
AS ABOVE
I believe that it was in sleep mode, but my old Mac didn't do this. When I came back to it after being in sleep mode, it would start right back up, none of this white screen delay before getting started.
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