My first gen iPad has a 11/2 inch black line on screen. What's wrong?

iPad has a one and a half inch line on screen. What's wrong and how can I fix?

Hi Chuckfrombc,
Based on your description, it sounds like there may be a hardware issue with your display. You may want to consider taking it in for evaluation and service; you may find the following page helpful (if you are not located in the United States, make sure to select your correct country from the dropdown):
Service Answer Center - iPad
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Regards,
- Brenden

Similar Messages

  • Since I've updated to iOS5, my first-gen iPad has trouble with Safari. It crashes frequently, while I'm on many different sites. Any ideas?  Thanks.

    I recently updated my re-manufactured first-gen iPad to iOS 5.0.1, and it's having trouble running safari. It crashes many times while I'm using Safari. . This didn't happen until I updated to iOS 5 and 5.0.1. Anyone else having this problem?
    Thanks!

    How about this for irony .... As I was typing my response to you, Safari crashed on me for the 5th time today! Yes the issues has been reported many times on this discussion site.
    These are the basic recommended fixes. Start with the reset Safari tip - the last one listed. Good luck!
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Go to the home screen first by tapping the home button. Quit/close open apps by e tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus (-) sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • I have a 1st gen. iPad and i"m unable to update to iOS 6, what's wrong?

    I have a 1st gen. iPad and unable to update to iOS 6, what's wrong?

    Correct, iOS 5.1.1 is the highest possible for the first gen iPad.

  • My first gen iPad has a line across the screen?

    Ok, so mybrother who has Down Syndrome threw  myfirst gen iPad, and now it has a thick line about 2/3 of the way down.it never goes away. How to fix it,or how much would it cost to replace?

    I don't think this is going to do the trick, because the iPad hardware has probably been damaged - but did you try rebooting the iPad?
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    You can see your replacement options and cost here.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • My iPad has  a series of thin black lines running across the right side of the screen.  They look like pages in a book.

    How does one get rid of the thin black lines running across the right side of the screen?  They look like the edges of pages.....  This is an iPad3 and the lines have been there since I took the iPad out of the box.

    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is suggested...
    Be sure to make an appointment first...

  • My photos that I've saved onto my first gen iPad aren't syncing from reset

    So I 'Reset All Settings' on my first gen iPad to alleviate the whole crashing to the home screen thing. And after I went through the process of setting everything up and choosing to backup from an iCloud backup made today, my photos aren't syncing. Neither is my music and my apps are staying on half percent complete. One went from syncing to saying it was waiting.
    Is there anyway to remedy this? Anyone else had this problem?

    Have the Identical issue with my iPhone4 - can't transfer from the library/ Purchased to the iPhone (device) tab hence all my purchase songs are yet to sync
    PLEASE HELP ANYBODY!!!

  • First gen iPad having problems after iOS5 update

    I have recently upgraded my first gen iPad to iOS5 (and subsequent update) and have had nothing but issues, sometimes to the point of making my iPad unusable with apps that take ten seconds to update (talking about even apple apps so it is not a third party issue), the system freezing up and not responding for well over ten seconds (example of this is while typing), and Safari crashing almost at least once an hour. I have rebooted the system numerous times and these issues have continued. I used to expect problems like this from Windows system, now it looks like I can expect the same from my Apple products as well.
    Anyone else having issues like this?

    Same problems here. Also browser issues, Safari (the worst), Atomic and Opera. Have tried every cache clearing and reset suggestion I can find. IOS 5 has been a royal pain. 5.01 didn't help anything here.

  • IOS 5 slowing down first-gen iPad? FIFA12

    Hey guys and girls.
    I'm relatively happy with iOS5 on my first gen ipad. Split keyboard is nice, iMessages too. But I've noticed one issue which is getting annoying. I recently got the FIFA12 game by EA and it ran very well. But after upgrading to iOS5, it is getting considerably slower on graphic-heavy situations. Like stadium lights and shadows at the end of the field.
    Has anyone else noticed iOS5 slowing down first generation iPads? Not only talking about FIFA 12 but maybe other games and apps as well?

    Hey Guys,
    I know this may not solve you're problems or make me all that popular, but 1), you gotta give the developers a bit of time to update and 2), what you are experiencing is common with first adopters. On older devices it makes a lot of sense to wait until the first update. By then you will know the issues and any Apple fixes.

  • Why isn't there video clipping with iOS 5.1 on a first gen iPad?

    I have a first gen iPad and can find no way to clip (simple) a video. iMovie can't run, okay. So why isn't there even the usual, simple edit tool in the photo interface? It's ridiculous ... If the ultimate answer is either jailbreak or upgrade, then why buy Apple going forward?

    rawstock wrote:
    I have a first gen iPad ....... why buy Apple going forward?
    I also have a 1st gen and, I imagine unlike you, I just can't recall Apple as ever having advertised or promoted it as the perfect platform for video editing .. or, for that matter, ever having addressed that issue at all. I can't think of any apps that would have been able to do that sort of thing before the advent of the iPad2, either; why would there have been, seeing as how the 1 lacked a camera?
    I have no idea if any of the video editing apps now in the Store will work on the '1' model, but wouldn't be too surprised if they did not. There has to be a miniscule market for that.
    Ah well. You've made up your mind about not buying Apple in the future, right? I really have no interest at all in trying to change your mind.

  • The first generation iPad has started dropping apps

    Heya guys,
    I've had an iPad from day one and it's my most prized possession, it goes everywhere with me and I love how it has given me so much entertainment. I missed the iPad 2 and decided to wait for the iPad 3, so like many I'm keen to hear what they have in store for us this week.
    In recent weeks I have noticed that many of my apps, like flickr, safari, Facebook (think this an app specific prob) and many others are just dropping back to the home screen. I restart the iPad and in the most part this fixes the problem for an hour or two but then it starts again. I know I know it's a first gen iPad but it seems to be doing this far more than when I first got the system.
    Has anyone else noticed this? I'm giving my iPad to my wife when iPad three comes out but until then I'd like to see if I can sort this out.
    Cheers

    1. Double-click the Home button to see all Inactive Apps in Task Bar
    2. Hold the Apps down for a second or two until you see the minus sign
    3. Tap the minus sign to close App
    4. Tap center of screen to return to Home Screen
    5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

  • My first gen. iPad exits out of apps and safari at random times when I am trying to use them. So I basically can't do anything on it. Is there some way I can fix this?

    Crashing apps. What do I do to fix it?
    My first gen. iPad exits out of apps and safari at random times when I am trying to use them. So I basically can't do anything on it. Is there some way I can fix this?

    I have the same problem.  Yahoo Sportacular aborts every time I try to open it.  It attempts to load and then the device goes right back to the home screen.  The problem started April 26 after I switched leagues from NHL to NBA. Closing all apps and Restarting doesn't solve solve the problem.
    All other apps on the iPad work fine.  IPad2, OS6.
    Any other suggestions?  I suppose I could delete the app from the iPad and try re-installing it

  • Can't transfer iBooks pdfs from first gen iPad to new MacBook Pro

    I have a bunch of important pdf files on a first gen iPad (iOS 5.1.1) that I want to transfer to iBooks in a 13" MacBook Retina.
    In iTunes, choosing Devices >Transfer Purchases from My iPad isn't moving them over. I've been able to transfer all the non iBooks pdfs from GoodReader, etc. In iTunes, I can see them in the Books section of "On This iPad" but can't do anything but view info.
    In iBooks, choosing File >Move Books from iTunes isn't doing it either.
    Syncing warns me that it's going to delete the iPad files.
    I'd rather not pay for 3rd party software if I can avoid it.
    Thanks.

    No they're not in the iTunes library. Purchased titles transferred and a few other things but a bunch of DRM-free pdfs and DRM-free EPUBS won't Budge.
    "Or you don't see them with the iPad connected to the Mac, with iTunes running, the iPad selected under devices and then look in the books tab of iTunes on the right?"...
    No. However, if I go a couple tabs further to the right, to "On This iPad" and select Books in the left column, they're all listed. I just can't do anything but view their info or rate them.

  • Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

    Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

    I have exactly the same problem. I have tried almost everything and I am nowhere near an Apple shop as I am working in Africa.
    Did you manage to find a solution? Help please if possible. Regards Az

  • Using a first gen iPad.  Video and audio from internet sites simply stopped working all of a sudden.  Any suggestions?  Thanks.

    Using a first gen iPad.  Video and audio from internet sites simply stopped working all of a sudden.  Any suggestions?  Thanks.

    1)access the router web ui
    2)go to the Mac Address Clone subtab , enable it and click "Clone" . Save the settings
    3)do a power cycle
    4)check whether the router gets an internet ip add now ..

  • I have a First Gen IPad with IOS 4.3.2. It let's me manage my music and videos together in playlists.  Need a larger capacity IPAD, that allows me to manage playlists the same way. need direction or help!

    I have a First Gen IPad with IOS 4.3.2. It let's me manage my music and videos together in playlists.  Need a larger capacity IPAD, that allows me to manage playlists the same way. Need direction or help!
    Can't seem to find an IPAD that let's me control my playlists together...or let's me organize my videos (Karaoke) the way I want to.  Can someone help or direct me?
    Can't even find the old IPad for sale...I have a MB292LL with 4.3.2 (8H7)

    Here is a hint, google:
    ipad video playlists
    Found:
    This discusses some options.
    iOS 7 took away the ability to play videos continuously.
    Two stand-alone apps.
    https://itunes.apple.com/us/app/video-playlist-manager-lite/id399302583?mt=8
    https://itunes.apple.com/us/app/joobik-video-playlist-player/id502325425?mt=8
    There was a hint of relabeling your videos to music video so you can use the itunes video playlists.
    I have not tried this.

Maybe you are looking for