My first generation iPad has in the last few days taken to crashing whilst using Safari. Any suggestions what the problem might be please?
This has only happened during the last few days. My iPad first generation has started to crash whilst using Safari. Any suggestions as to what might be the cause?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Similar Messages
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Interval Since Last Panic Report: 101423 sec
Panics Since Last Report: 18
Anonymous UUID: 3346C8AF-8D87-4B8F-BDC5-635DA73F2037
Tue Nov 27 21:17:50 2012
panic(cpu 3 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f817081f1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000000e0, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff806a84f000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff8078c9bb60, RBP: 0xffffff8078c9bb70, RSI: 0x0000000000000000, RDI: 0xffffff806a84f000
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad00
R12: 0xffffff806a84f000, R13: 0x0000000000000000, R14: 0xffffff806a84f000, R15: 0xffffff8078c9bbc0
RFL: 0x0000000000010282, RIP: 0xffffff7f817081f1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x00000000000000e0, Error code: 0x0000000000000002, Faulting CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8078c9b810 : 0xffffff8000220792
0xffffff8078c9b890 : 0xffffff80002c4794
0xffffff8078c9ba40 : 0xffffff80002da55d
0xffffff8078c9ba60 : 0xffffff7f817081f1
0xffffff8078c9bb70 : 0xffffff7f81709413
0xffffff8078c9bbb0 : 0xffffff7f816f8e31
0xffffff8078c9bca0 : 0xffffff7f81715c05
0xffffff8078c9bce0 : 0xffffff7f816f7257
0xffffff8078c9bd10 : 0xffffff7f80cd1832
0xffffff8078c9bd50 : 0xffffff7f8177f4f0
0xffffff8078c9bda0 : 0xffffff7f81781692
0xffffff8078c9bde0 : 0xffffff7f817817c4
0xffffff8078c9be20 : 0xffffff7f80cd54c5
0xffffff8078c9be60 : 0xffffff7f80cd5628
0xffffff8078c9be90 : 0xffffff7f80cd8fd7
0xffffff8078c9bef0 : 0xffffff800063d4d6
0xffffff8078c9bf30 : 0xffffff800063c250
0xffffff8078c9bf70 : 0xffffff800063c0f4
0xffffff8078c9bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cc6000->0xffffff7f80cfefff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81774000->0xffffff7f817d1fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f807d4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cc6000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816f4000->0xffffff7f8175afff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cff000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cc6000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 3937462954020
last loaded kext at 1488675669810: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80795000, size 241664)
last unloaded kext at 245723631723: com.apple.driver.CoreStorageFsck 182.13 (addr 0xffffff7f81274000, size 77824)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15106.786747
com.parallels.kext.prl_netbridge 7.0 15106.786747
com.parallels.kext.prl_hid_hook 7.0 15106.786747
com.parallels.kext.prl_hypervisor 7.0 15106.786747
com.parallels.kext.prl_usb_connect 7.0 15106.786747
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.triggers 1.0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.CoreStorage 182.13
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x14100000 / 1Uninstall Parallels using the uninstaller that came with Parallels. Remove all third-party peripherals. Then restart the computer.
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My ipad has been connecting to internet/email quite happily until the last few days, it just seems to be searching for my network, the ipod has picked this up. Help
JohnThanks James
This has solved the problem. What I can't get my head roud is the ipod worked fine but the ipad didn't? any way thanks again.
John -
hi, i don't know what to do i´m desperate in the last few days had appeared brown spots all over one side of the charger and begin to appear on the other side, seem to be burns ....what can i do? :s.... its is the first time it happened this to my charger in my three mac i had ....
Hmmmmm....
Does it get overly hot when used?
Can't decide whether they are the product of overheating or merely that someone sprayed some product nearby, that was incompatible with the plastic.
Ok, si compraste y registraste el equipo, tus datos estan en linea y el proveedor verificara el estatus de la garantia a traves del numero de serie. Tambien lo puedes consultar aqui: https://selfsolve.apple.com/ -
Over the last few days viewing Apple Support Communities with Safari has problems
Each day at times when you try to move from a top level category in Apple Support Communities to the next level down (Example: iPhone>Using iPhone) that link is broken and a blank page appears. If I move to Chrome the same linkage works. I looked an could not find an appropriate place within the Apple Support Communities to raise this issue. I Guess Safari as as good a place as any in that the issue appears to be regularly related to the Community and Safari.
Hi ..
Might be a cookies, cache, or extensions, issue ..
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that doesn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. -
Errors acessing itunes store pages in the last few days
Hi all,
For the last few days I've not been able to access parts of the iTunes store. On Saturday I could not get to the Movies home page. But I could access pages below it. For the last few days I can get to the Movies home page, but cannot access the trailers page. Other areas in Music are doing it as well.
Every time I get the same error::
Could not complete the iTunes store request. The store may be busy.
Is anyone else getting this?
ciao
Derekworking now
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I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?
Hello dwb,
Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
Thank you again for your advice,
Regard,
Beauty of Bath -
I have an iPad that is now over twelve months old, it doesn't get over used, however in the last few days, it has started to get very hot after only a few minutes use, is this a fixable issue
Is it getting hot only when charging?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
Over the last few days, I cannot load the updates for my iPs apps or download any books via iTunes as it will not allow me to connect to the iTunes store.
Hi susieq2014,
When troubleshooting iTunes Store connection issues, the following articles provide the best information:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
- Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks,
Matt M. -
My iPhone 5S has not connected to 4G LTE service in the last few days? Is there an outage/issue with 4G in my area (Pittsburgh) or is this a device specific issue?
JHblues Let's get your data working again. There are not any reported issues in the area. Try this step: http://vz.to/1kUSSk2
Sheritah_vzw
Follow us on Twitter
@VZWSupport -
My Iphone and Ipad will not pick up my new email messages..for the last few days...I have tried deleteling the account (a number of times..) and setting the account back up? and it still only picks up the old messages? Anyone else having tis problem? Any ideas how to fix it?
This just started happening for no reason...no changes to the phone or Ipad?my iphone and ipad will not send or receive emails or messages for the last few days. it is telling me that cannot connect to server
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itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.
Hello oldsurfer250,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717http://support.apple.com/kb/ts1717
If iTunes for Windows Vista or Windows 7 won't open, stops responding, or unexpectedly quits, try using the steps below. You may want to print this document before following these steps.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
In the last few days iTunes on my iMac intel 21.5" has been launching unexpectedly and repeatedly. I have OSX 10.7.2 and iTunes 10.5.3 installed and usually only Mail and Safari running, although it makes no difference what else is actually running. Any ideas?
Thanks for the reply. I don't use MobileMe, so it shouldn't have been that. I did a complete computer reset by shutting down, pulling the plug for several minutes. Since then, the problem has not reappeared, so I'm hoping that the problem has been solved.
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Hi, i m using mac (version 10.7.4 lion) and has safari (version 6.0). The problem is that the safari is not playing some of the youtube videos for the last few days. kindly help
http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359 -
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It's often hard to determine the cause of the usage rights no longer valid. It happens when some sort of change is made other than those that are allowed. It can be due to font problems and other problems that Acrobat attempts to automatically fix.
Adobe specifically prevent you from automating the process of extending documents with Acrobat.
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