My first generation iPad

My first generation iPad won't turn on, it does not even show the battery sign. Its been like this for months, help?

First, charge it overnight using the charger that came with the iPad. Do not use an iPod/iPhone charger and do not use a computer's USB port.
Then try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

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My first generation ipad no longer recognized by itunes 12.1.2.27

I just recently updated iTunes to 12.1.2.27 now my first generation iPad is no longer recognized.
iPad Model MC349FD / Mid 2011 iMac 3.4GHz, 32GB ram, OS X 10.10.3

Hello there, Blueye3355.
The following iPad Troubleshooting Assistant has some good steps to run through, to make sure you've covered all your bases:
Apple - Support - iPad - iTunes Assistant
http://www.apple.com/support/ipad/assistant/itunes/
If following all the steps listed there are additional options on the last step you might want to try or review the "if the issue persists" steps mentioned in the second part of:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I have a first generation ipad that I gave to my father. He wants to download a few things and it says that he can't because he needs the new ios update. When I try to download it it says that I can't. Is the older version IPADS unable to update?

I have a first generation IPad and it won't let me download unless I update to the new ios system. When I go to do that it won't let me do that either. What advise can you offer? Thanks

Maybe a little more info would be helpful. How are you trying to update the iPad? What model iPad it is and what version of the iOS is on it now?

HT5527 Why is it that when I bought my first generation iPad in October of 2010 the Apple sales rep at the Orange County California store suggested that I pay $99 for Mobile Me "coverage" and told me it was a "one time charge".

Why is it when I bought my first generation iPad in October 2010 the sales rep at the Orange County California South Coast Plaza store suggested that I buy Mobile Me service for $99 which he assured me was a one time charge and now, of course, Mobile Me has been discontinued and I've been "forced" to move to the Cloud and I'm being provided with another year of what Apple calls complimentary service with the clear indication that in a year I'm going to be asked to pay again for something I paid a one time charge for two years ago?

Mobile Me was the successor to .Mac (dot mac) which was "free" to all users but for a limited time. It included a free email address @mac.com and an amount of what we would now call "cloud" storage that went by the name of iDisk. iDisk worked great but with only dialup service for me it was barely useful.
So I didn't think much of dot-mac but lots of people thought it was worth paying for, so they did. Apple wanted to make it even more useful and integrate it with their portable devices which we all know as iPads and iPhones, and assembled a team to make it all work. This was to be called Mobile Me.
They failed miserably. Lots of people including me looked at the final product and said "huh?" Unfortunately for the Mobile Me engineers, one of those people was Steve Jobs. He first humiliated them quite publicly, then disbanded the team, including firing at least one senior manager who shall remain nameless.
This was the rocky beginning of what is now called iCloud, which is the "free" service I should have explained. iCloud includes an email address @me.com, and the 5 GB of "storage" which aggregates things like iWork documents, your email, calendars, Photostream, and iPhone backups.
You can buy more storage if you need more than 5 GB, but if you have more than that it's still free through September 2013.
What happens if you have more than 5 GB stored on iCloud and on September 2013 you don't pay? I'm not sure, but you have a year to think about it.

My first generation iPad suddenly stopped opening Safari. I cleared history, cookies, and cache, and Safari still won't open. Any suggestions?

When I attempt to open a Safari window on my first-generation iPad, it opens to a blank screen. I can see the web address bar and the search box, but the rest of the page is white. I cleared cookies, history, and cache, but still nothing happens. The iPad is 3G, and I have tried to open Safari using both 3G and my home WiFi. My wife has an iPad 3 WiFi, and hers opens without issue. Any suggestions on what I might do? Thanks!

1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close Apps
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

I have a first generation iPad and got my husband the iPad 2 for xmas. is there a way to transfer his tiny tower game from my iPad to his without using the same iTunes account?

I have a first generation iPad and got my husband the iPad 2 for xmas. is there a way to transfer his tiny tower game from my iPad to his without using the same iTunes account?

Apps are only tied to one account... You can set up two iTunes accounts on your computer, however, and let his iPad sync to his account. If he has never backed up his apps to a computer, however, he will have to redownload all the apps. Afterwards, he can backup to iCloud instead of your computer.
http://support.apple.com/kb/ht1495

I have a first generation iPad and the screen went completely green on me and locked up. I was able to unlock it, but now there's a green haze all over the screen. Anyone know what the issue could be and how I can get it fixed?

I have a first generation iPad and the screen went completely green on me and locked up. I was able to unlock it, but now there's a green haze all over the screen. Anyone know what the issue could be and how I can get it fixed?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

My first generation iPad no longer recognized in iTunes, neither via usb nor wi-fi. Did all the steps recommended in Apple iPad support. Now what?

My first generation iPad is no longer recognized in iTunes. It just doesn't show up neither via USB nor via wi-fi.
I've checked the usb connection and cable and its OK.
I checked that iTunes is up to date on my Mac.
I reinstalled iTunes on my Mac.
I restarted my Mac,
I've restarted my iPad.
The iPad has IOS 4.3.1 (8G4) installed. And without the iPad being recognized in iTunes I can not update the IOS nor apps, nor remove unneeded photos. The iPad is completely filled up, no memory left to allow even updates via cellular or via wi-fi.
Trying to gain access to update the IOS and to update APPS and to remove the pics I already have backed up and do not need on this iPad locally.
PS: I even tried to connect the iPad to a different Mac and it was not seen in that iTunes either.
So, what can I do now?
Any suggestions besides using it as a paper weight?
Thanks

Hello there, Blueye3355.
The following iPad Troubleshooting Assistant has some good steps to run through, to make sure you've covered all your bases:
Apple - Support - iPad - iTunes Assistant
http://www.apple.com/support/ipad/assistant/itunes/
If following all the steps listed there are additional options on the last step you might want to try or review the "if the issue persists" steps mentioned in the second part of:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

First Generation ipad stuck on ios 5.1.1. I am not able to update to a newer version because it believes the Ipad is at its most update version.

Hello all,
My mother in law has recently acquired a new ipad and has given me her first generation ipad. Very excited! I have run into an issue though... The ipad is unable to update to the newest version of ios and is stuck on ios 5.1.1. Whether I plug the ipad in or try to update via wifi, it prompts me that it is running on the most up to date version.
Has anyone seen this problem before? Can anyone help me fix the issue?
Thanks,
Luke

If you need help finding iOS 5 compatible apps:
Finding iOS Apps Compatible with Older Devices
App Store: Downloading Older Versions of Apps
(Note that I am affiliated with this site, and some pages contain ads).

How do I download IOS5 onto a first generation ipad? Software Update does not appear under General in Settings on the 1st generation.

How do I download IOS5 onto a first generation ipad? Software Update does not appear under General in Settings on the first generation ipad.

The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972

First generation iPad doesn't want to stream video from Amazon Prime. My iPhone 4s works. What's up with that?

i'm trying to stream a video from my first generation iPad to my Apple TV. I'm able to stream from my iPhone 4S using AirPlay from my Amazon prime account. The iPad gives me a small box with the title of the movie. I can hear the audio,but I can't see the video. I can stream YouTube movies, but not the Amazon prime movies from the first generation iPad to the Apple TV. What can I do?

Are both running the same version of the app?
May want to Contact Amazon

I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further.

I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further

I just updated my original iPad 32 GB WiFi to iOS 5.1 about fifteen minutes ago. But I did it with the system restore feature in iTunes. So it wiped out everything on my iPad. But it did work. Then I restored an earlier backup and all went fine. Maybe you could try backing up your iPad and then using Restore to get it back to factory settings to see what happens.

Can I trade in my first generation Ipad to trade in for new Ipad Mini?

Can I trade in my first generation Ipad online for new Ipad Mini? If yes, what is the procedure? How does it works. Thanks

Your only option is to sell the iPad and buy a new one.
How to Sell Your Old iPad http://tinyurl.com/85d69lk
Other sources to sell.
eBay Instant Sell http://instantsale.ebay.com/?search=ipad
Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
Sell Electronics for Cash - Next Worth http://www.nextworth.com/
Buy My Tronics http://www.buymytronics.com/
Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
Totem http://www.hellototem.com/
 Cheers, Tom

HT4587 I bought an Airport Express from a supplier who told me I'd need at least iOS 5.4 on my iPad. My first generation iPad is apparently up to date but the iOS is only 5.1.1. Before I unpack the device I want to know whether it will work with this ea

I bought an Airport Express from a supplier who told me I'd need at least iOS 5.4 on my iPad. My first generation iPad is apparently up to date but the iOS is only 5.1.1. Before I unpack the device I want to know whether it will work with this earlier version.

Apple says that a minimum of iOS 5.0 is required. See the support document below. Look for Requirements on the left hand side of the page about half way down.
Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 5.0 or later.
https://itunes.apple.com/us/app/airport-utility/id427276530?mt=8

Every app I try to download says I need iOS 6 or higher I have the first generation iPad what can I do?

I have a first generation iPad every app I try to download says I need iOS 6.0 or higher to use it is there anything I can do?

Some apps will let you run on a lower version of iOS. Here's how to find out if the ones you want will run on your iPad.
1. Open iTunes on your computer and go to the App Store
2. Download the apps you want to your iTunes account in iTunes
3. On your iPad, tap the App Store
4. Tap the purchased tab
5. The apps you downloaded to your iTunes account on your computer will be listed with a cloud icon next to them.
6. Tap the cloud and if the app will run on a lower version of iOS, it will give you the option to download a version that will run on your iPad. If the app doesn't give you the option, there's nothing you can do.

Is Verizon reducing $100 for the first generation iPad?

Is Verizon reducing $100 for the first generation iPad?

Hi Manaka,
We are not currently aware of any price reduction of $100.00 on the current Ipad. Please check the Verizon Wireless website for current pricing and discounts as pricing is subject to change without notice. I am providing a link for further information.
http://www.verizonwireless.com/b2c/store/controller?&item=phoneFirst&action=viewPhoneOverviewByDevice&deviceCategoryId=11
Thank You,
edw@vzwsupport

My first generation iPad

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