My folders take forever to open and then the docs within take a long time for the icon to pop up. the same thing with moving itmes from the desktop to a folder, and also emptying the trashh

my folders take forever to open and then the docs within take a long time for the icon to pop up. the same thing with moving itmes from the desktop to a folder, and also emptying the trashh

Don't know if that would be a failing hard drive, but it may be that you are out of available space. How much hard drive space do you have available? Please highlight the Macintosh HD icon and then press Command and I for a get info window. Once open, please copy and post the following:
Capacity:
Used:
Available:
Mac OS requires a minimum of 10 - 15% of total hard drive space available and empty at all times in order to operate properly.

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My final cut is running extremely slow after having for 6 months. I use external hard drives and save nothing on my computer. it takes a long time to render now. do you think something is wrong with computer. took it to mac store but they fail to help

my final cut is running extremely slow after having for 6 months. I use external hard drives and save nothing on my computer. it takes a long time to render now. do you think something is wrong with computer. took it to mac store but they fail to help me. I have a 13 inch mac book pro 10.6.8 8gb 2.3 gfz intel core i5

What did Apple tell you about what they did (or did not) find here?
See if working on the main disk is any faster.
USB2 is glacial, as I/O interconnects go. And USB2 disks have been known to fail, or sometimes to drop back to USB1 speeds, too. FireWire 800 is substantially faster than USB2, but still not as fast as the internal drive connections can provide.
Put another way, start varying your configuration, and see which configuration changes (still) have the problem, and which don't.

Spool printing takes a long time for just one user

Hello,
Could someone please guide on what could be the reason that spool printing takes a long time for just one user ?
I've monitored all the spool processes through SM50, and I've found that a very long time elapses before the printing job appears in one of the four spool processes.
Thanks in advance.
Reda

Hi,
very long time elapses before the printing job appears in one of the four spool processes.
can u check the trace file(Red color error) of that spool process. Also can u see if there are any system logs in SM21 related to that spool request.
Also see how many pages the user is giving print @ 1 shot. Suppose if the printer to whcih the user is giving print is a network printer, see the network response time.
Have u tried to ask the same user to give print to some other printer. Also have u asked some other user to print to that problematic printer. Check the responses under this scenario also.
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Takes a long time for Apple logo to show up on boot up

My 13" mpb early 2011 takes a long time for the Apple logo to show up... Is there a way to fix this? (It should show up within 2 seconds after the initial chime)
I have Win7 installed, could it be that? Since it might be detecting which partition to boot up with.

Check login items ...
Remove all items from System Preferences > Users & Groups > Login Items
Same for HD > Library > StartupItems
Then restart your Mac to test.
Not necessarily a Windows issue.
*** When you post for help, please state which OS X is installed.
If you aren't sure, click About this Mac from your Apple menu 
Troubleshooting advice can depend on that information.

Exchange Online, Outlook 2013 - Copying large emails to public folders takes a long time

We are using Office 365 and when copying a large email (with attachment) to a public folder in exchange online, the copy takes a long time. Outlook does not let you do anything until it's finished coping. This is different to other folder
behavior in outlook where the sync with EO would happen in the background. Is there a way round this? It's really frustrating to copy a load of emails to a public folder.
Thanks.

Hi,
I recommend you ask in office 365 forum, there are more experts to help you:
http://community.office365.com/en-us/f/default.aspx
Thanks.
Niko Cheng
TechNet Community Support

Why it takes a long time for my MacBook Air to turn on?

I brought my MacBook Air at a Power Mac Center to fix vertical lines on the screen. The vertical lines were removed. But since then, when I turn on my laptop, it takes a long time before it actually turns on. Sometimes, after pressing the power button, something seems to run at the upper left corner of the keyboard (near the power adapter) but it takes me practically hours before it actually turns on.
And when it is turned on already, I observed some unusual behaviors happening:
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- Sometimes, several horizontal lines appear on the screen then after a while the laptop will hang up.
- Sometimes, the sound sounds abnormal then after a while the sound no longer operates, and when I check the Sound at the System Preferences, it says, "No input devices found"
- Several applications do not work anymore, like Calendar, TextEdit, Reminder, Facetime, Preview and others.
Please help me figure out the problem. I cannot use my laptop as regular as before. I can no longer catch up with paper work deadlines because of these problems.

Please, help me. I need an immediate response so I could try to fix the problem because I need to use my laptop right away. Pls help.

HT4623 Having trouble with emails. Cannot delete takes a long time for them to delete. Gets stuck and frozen. What is the problem

Can anyone tell me if they are having the same problem? Frozen in icloud emails for a long time.

Close all apps in Multi-Task window and try again.
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen

Takes a long time for the status of the dshboard to go from unknown to display the information

been trouble shooting a issue with this server where its running fine for a few weeks then it will slow down shares will stop working or print services, eventually has to reboot it, a few times it wouldn't reboot and would just hang and had to be hard shut
down.
ran through diagnostics with Dell and Dset tool they didn't see anything wrong, we updated a few things and did the offline diag from the boot up and found a RAM issue, we pulled the ram out blew out the slots plugged it back in and everything has been fine.
but seems like there is some of the issues creeping back in, Dell says its not hardware so looking at OS issues
its a 2012 std server Power edge R520 Xeon E5-2420 with 32 gigs of ram, its a file server print server AD, only server for this construction company of about 20 users.
when ever I load up the server manager it shows for about 5 min or longer unknown for everything, after 5-10 min some things fill in till its full, also the Volume shadow copy service keeps stopping and flagging it red in the server manager. have run sfc
and not really seeing what could be wrong, everything shows fine,
have not had any complaints about speed or not being able to access the shares since we did the downtime and reset the ram in the slots but when I even try to get to something like updates from control panel it takes about 15 min or so for the application
to load up, but other things are fast like normal, its somewhat selective.
any ideas?
thank you!
Brandon Dillon

Hi Brandon Dillon,
On current situation, please logon the server and open Server Manager. Then navigate to BEST PRACTIES ANALYZER and start BPA Scan. Please monitor the result. Meanwhile, please check
if find some events which may be related to this issue. Those may help us to go further analyze.
In addition, please
perform a clean boot on the server. Then open Server Manager and check if this issue still exists.
If any update, please feel free to l tem know.
Hope this helps.
Best regards,
Justin Gu

Having moved my Itunes folder to external hardrive and resetting where it is in preferences Itunes can't find them and I have to direct it to every song - I have a months worth of songs on there so this will take avery long time - any ideas on what;s up?

Having moved my Itunes folder to a new external hardrive and resetting where it is in preferences Itunes can't find them and I have to direct it to every song- a little ! pops up next to the song and a dialogue box says Itunes can't find it so thn i have to manually search for it - I have a months worth of songs on there so this will take avery long time - any ideas on what's up?

nellydee wrote:
Having moved my Itunes folder to a new external hardrive and resetting where it is in preferences
That's not how to do it. You don't move stuff then set the iTunes prefs > Advanced.
Once you move the /iTunes/ folder, hold Option, launch iTunes and select Choose library... and select the ITunes folder on the external.
This will use the iTunes library file in the iTunes folder you moved.
Don't change iTunes prefs > Advanced.

Why Safari takes much long time than other browser to open a page?

I have used windows since start of my computing life... Now i have replaced my windows laptop to a macbook pro.. Everything is amazing.. except only one. Safari.. I experience it takes too long time for openning a webpage...even for a simple webpage...takes much more time for loading a flash... I dont know why Safari is taking too many times as compared to other web browsers...

I found the same problem too after moving into mac earlier this week....
i guess here's the solution https://discussions.apple.com/thread/5227588
try uninstall/unable the third party extension

Takes a long time to read

All of the sudden my iPod is taking a really long time to read on my computer. I will plug it in a it will take a long time for iTunes to open up. After it finally updates the iPod and I decide to update it again, it takes forever for it to read. I look at my iPod and it just stays at the Charged screen or whatever is on there. I have tried restoring it numerous times and it still does it. It will even take a really long time for it to recognize my iPod in the iPod updater. I have tried everything. It is weird because my iPod works fine and this is just happening all of the sudden.
I have also tried reinstalling the iPod updater and iTunes and still doesn't work.

Try opening iTunes first, and then connecting the iPod.
If it is showing the charged screen and shows up in iTunes, then go to file-->update iPod.
Also, how long is long?
btabz

Snow Leopard 10.6.2 takes a long time to run 'X11.app' (with system log)

Hello everyone, English is not my mother tongue so may not be exactly correct, sorry about that.
Background:
I have a MacBook White (13-inch, Mid 2009) that isn't unibody, and was running Leopard 10.5.
I did a clean installation and now Snow Leopard 10.6.2, with iLife, iWork, and many many apps.
I am the only one who will use the Mac and my user account is as the 'admin'.
I previously had a problem concerning X11 too:
http://discussions.apple.com/thread.jspa?threadID=2343732
*What I've done:*
(1) rename my HD to 'Michaels_Home' under 'Get Info' from Finder (I can't rename in Disk Utility though)
(2) press return (enter)
(3) change my home folder path to the '/Volumes/Michaels_Home/Users/Michael' (http://eshop.macsales.com/Reviews/Framework.cfm?page=Tips/relocate3/relocate3.ht ml)
(4) restart
(5) log in and open X11
(6) problem solved!!
==========
*BUT NOW* I have a problem after:
(1) log in as the root user, and use command +ditto -V xyz xyz+ to copy my home folder from '/Volumes/Michaels_Home/Users/Michael' to '/Users>Michael'
(2) change my home folder path to the '/Users/Michael' (http://eshop.macsales.com/Reviews/Framework.cfm?page=Tips/relocate3/relocate3.ht ml)
(3) use the Mac OS X Snow Leopard USD$29 disc to boot my Mac up
(4) delete the 'Michaels_Home' partition (I had 3 partitions: (1) Macintosh HD (2) Michaels_Home (3) Windows XP Professional)
(5) resize the 'Macintosh HD' partition
(6) boot from Macintosh HD
(7) find that there's a problem about X11
_The problem:_
it takes a *long time* for X11 to start.
When I try to open the 'X11.app', the X11 icon begins jumping on the Dock, but nothing happens.
Jumping and jumping... finally, it doesn't jump any more, with just the X11 icon on the dock.
What's more, there is no white dot under the icon, which means the app isn't running at the moment.
I right-clicked the icon, it shows me 'application not responding'.
So, I open the *Activity Monitor*, and I can see there are 3 apps related to X11 are running:
(1) X11
(2) X11.bin
(3) xauth
*At the moment now, if you would wait for about 1.5 min., X11 will open.*
Please see below for the system log (from 'FREEZING' to 'WORKING')
==========
Mar 1 00:42:10 n219073058253 [0x0-0x22022].org.x.X11[327]: X11.app: main(): argc=2
Mar 1 00:42:10 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[0] = /Applications/Utilities/X11.app/Contents/MacOS/X11.bin
Mar 1 00:42:10 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[1] = -psn0139298
Mar 1 00:42:10 n219073058253 [0x0-0x22022].org.x.X11[327]: Waiting for startup parameters via Mach IPC.
Mar 1 00:42:10 n219073058253 org.x.startx[335]: font_cache: Scanning user font directories to generate X11 font caches
Mar 1 00:42:10 n219073058253 org.x.startx[335]: font_cache: Updating FC cache
Mar 1 00:42:10 n219073058253 org.x.privileged_startx[344]: font_cache: Scanning system font directories to generate X11 font caches
Mar 1 00:42:10 n219073058253 defaults[370]: \nThe domain/default pair of (org.x.X11, dpi) does not exist
Mar 1 00:42:12 n219073058253 org.x.privileged_startx[344]: font_cache: Updating FC cache
Mar 1 00:42:13 n219073058253 org.x.startx[335]: font_cache: Done
Mar 1 00:42:14 n219073058253 org.x.privileged_startx[344]: font_cache: Done
Mar 1 00:42:31 n219073058253 org.x.startx[335]: xauth: timeout in locking authority file /Users/Michael/.serverauth.335
Mar 1 00:42:51 n219073058253 org.x.startx[335]: xauth: timeout in locking authority file /Users/Michael/.Xauthority
Mar 1 00:43:31: --- last message repeated 1 time ---
Mar 1 00:43:31 n219073058253 org.x.startx[335]: xauth: timeout in locking authority file /Users/Michael/.Xauthority
Mar 1 00:43:51: --- last message repeated 1 time ---
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: X11.app: Listening on socket for fd handoff: (4) /var/tmp/tmp.0.9OYerf
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: X11.app: Thread created for handoff. Returning success to tell caller to connect and push the fd.
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: X11.app: Received new $DISPLAY fd: 6 ... sleeping to allow xinitrc to catchup.
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: X11.app: dostart_x11server(): argc=6
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[0] = /usr/X11/bin/X
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[1] =
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[2] = -nolisten
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[3] = tcp
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[4] = -auth
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[5] = /Users/Michael/.serverauth.335
Mar 1 00:43:51 n219073058253 org.x.startx[335]: Xquartz: Handoff connection established (try 1 of 5) on fd 6, "/var/tmp/tmp.0.9OYerf". Sending message.
Mar 1 00:43:51 n219073058253 org.x.startx[335]: Xquartz: Message sent. Closing handoff fd.
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: Xquartz starting:
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: X.Org X Server 1.4.2-apple45
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: Build Date: 20090705
Mar 1 00:43:51 n219073058253 [0x0-0x22022].org.x.X11[327]: (EE) XKB: Couldn't open rules file /usr/X11/share/X11/xkb/rules/base
Mar 1 00:43:54: --- last message repeated 1 time ---
Mar 1 00:43:54 n219073058253 [0x0-0x22022].org.x.X11[327]: X11.app Handing off fd to server thread via DarwinListenOnOpenFD(6)
Mar 1 00:43:54 n219073058253 [0x0-0x22022].org.x.X11[327]: DarwinListenOnOpenFD: 6
Mar 1 00:43:54 n219073058253 [0x0-0x22022].org.x.X11[327]: Calling ListenOnOpenFD() for new fd: 6
Mar 1 00:43:54 n219073058253 [0x0-0x22022].org.x.X11[327]: X11.app: Launching /usr/X11/bin/xterm:
Mar 1 00:43:54 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[0] = /bin/sh
Mar 1 00:43:54 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[1] = -c
Mar 1 00:43:54 n219073058253 [0x0-0x22022].org.x.X11[327]: argv[2] = /usr/X11/bin/xterm
==========
I quit the X11:
==========
Mar 1 00:45:45 n219073058253 [0x0-0x22022].org.x.X11[327]: Quitting Xquartz...
Mar 1 00:45:45 n219073058253 org.x.startx[335]: /usr/X11/bin/xinit: connection to X server lost.
Mar 1 00:45:45 n219073058253 org.x.startx[335]: waiting for X server to shut down
==========
AFTER quitting X11, I can see something related X11 is stilling running:
==========
Mar 1 00:46:06 n219073058253 org.x.startx[335]: xauth: timeout in locking authority file /Users/Michael/.Xauthority
==========
So what actually causes this problem?
Thanks in advance!

It turns out that there's something wrong about permissions.
Here's the fix:
(1) log in as the +root user+
(2) type +chown -R Michael:staff ~Michael+
(3) log out the +root user+
(4) log in your account
(5) done!
Hope this thread will help those who encounter the same problem as me!

IPhoto opens but then the spinning rainbow wheel appears and I can't do anything. I have opend iPhoto with the Option key pressed and rebuilt the library and it still happens. I want to at least access my photos and copy them to an external drive.

iPhoto opens but then the spinning rainbow wheel appears and I can't do anything. I have opend iPhoto with the Option key pressed and rebuilt the library and it still happens. I want to at least access my photos and copy them to an external drive. Anyone have ideas on how to get to them?

Make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT

Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click- EtreCheck

My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 250
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320,07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Stickies    Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.1.1 [Click for support]
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    DivX HiQ
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
    Perian [Click for support]
    Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 999.86 GB
        Total number of backups: 60
        Oldest backup: 2012-07-15 01:16:54 +0000
        Last backup: 2015-03-29 19:28:06 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
        97%    rapportd
         3%    WindowServer
         1%    mds
         0%    fseventsd
         0%    distnoted
Top Processes by Memory: ℹ️
    155 MB    Safari
    120 MB    Finder
    86 MB    rapportd
    86 MB    WindowServer
    69 MB    mds_stores
Virtual Memory Information: ℹ️
    12.56 GB    Free RAM
    2.53 GB    Active RAM
    428 MB    Inactive RAM
    1.66 GB    Wired RAM
    1.04 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 06:00:15 PM    Self test - passed
    Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
    Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
    Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
    Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
    Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
    Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
    Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
    Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

My I Mac is very slow or not responding. Mail takes forever to open and pinwheel continues for along time

My I Mac, using 10.8.4 is very slow, mail takes forever to open and the spinning pinwheel starts every time I try to use mail. any suggestions?

What year, screen size, CPU speed and amount of RAM installed?
How full is your Mac's hard drive?
How full is your Apple Mail?
How many applications do you run simultaneously in the background while working in another application?
Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X.
Do you run any "crapware" like Mackeeper or any other type of "crapware" like so called hard drive "cleaning" apps?

My folders take forever to open and then the docs within take a long time for the icon to pop up. the same thing with moving itmes from the desktop to a folder, and also emptying the trashh

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