My fourth gen is frozen on the software update page
Hi, yesterday i went to update my ipod touch 4g (8gigs) to the new 4.3.4 from 4.3.3 and everthing was going normal until it went to go and install the new software, the usb-itunes picture thing poped up on my itouch's screen then it went to just the apple symbol then bellow it the empty bar ready to install then on the computer it said somthing like "unknown error:#### new software update could not install..." and so the apple symbol with the bar bellow it has been on my itouches screen for almost a day and the computer wont recognise it(when i plug it into itunes, the devices tab is empty?? has any body had this problem and recoverd there itouch/iphone/ipad?? i;d hate to waste $400 (new zealand price) thanks
and i had over $170 bucks worth of apps and songs??? please help?
Similar Messages
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HT202157 what do i do if apple tv is frozen during the software update?
what do i do if apple tv is frozen during the software update? It is mid-way through the Step 1 of 2 Preparing Update but indicates not to unplug the Apple TV while updating?
connect to a computer by usb and require the firmware of the appletv
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Look on the software update page on support area.
IT SAYS 2.2!!!
LOL I know but I actually posted the detailed info on the "other guys" thread. Mine was the 720p one that didnt say 2.2 because I started it back when that's all we were supposed to receive before it evolved into the combined update. So, although my post has high numbers, its not really relevant anymore.
Anyways good catch on the site thing... I added a little more proof on the the other thread. As soon as I started digging for info the web just exploded with this update tomorrow. I just may allow myself to get excited today! -
Software Update Page for the Galaxy S4
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My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore
Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H. -
The screen is frozen while installing software updates. Say about 2 minutes and it has been more than hour. How can I cancel or do something about it? Is it ok to unplugg it? Please advise.
Really?
Is there no other option? No magic key combo that brings up a secret menu?
My imac just froze during a software update install and I too do not know what to do. -
The software update will not install on my 3rd gen. iPod Touch
I've downloaded the software update to my computer, but when trying to install it to my iPod, it fails halfway through. I gave it about 5 hours the first time, but the progress bar didn't budge. I would reinstall the update but I don't know how to do that.
Can anyone tell me what's wrong?
(I am updated to iTunes 10)i would recommend you don't upgrade because ever since i upgraded my ipod had to be restored and now all my songs skip. i never had this problem with my 3rd gen touch until the upgrade
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The software update on my Mac has frozen it completely
The software update on my Mac has frozen it completely at the grey screen. I have tried everything to exit it and nothing is working! Help please!!! I've tried alt command esc, forcing the computer to shut off then restart, letting the power drain, nothing. I can't get the computer to even give me the beach ball of doom, it's this grey circle of perpetual nothing.
Hello Heatherb90,
It sounds like you are unable to boot your computer after a recent software update. I would use the following troubleshooting from the article named:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Disconnect, test peripheral devices and network cables
Note: "Peripheral devices" refers to external devices other than what came with your Mac, such as hard drives, printers, or hubs that you connect via a USB or FireWire cable.
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Disconnect all peripheral devices such as external hard drives or printers (leave only the display, a keyboard, and mouse connected).
Disconnect any Ethernet cables.
Start up your Mac.
If you can start up this way, one or more of your peripheral devices (or installed software related to the device) is probably causing the gray screen issue. Connect one device, then restart your Mac to test for the issue. Repeat the process until you locate the device at issue. Make sure the device is powered if it needs to be to operate correctly. Check with the manufacturer of the device for support or possible software driver or firmware updates that may be available for the device. Try a different cable with the device if possible (such as a different USB or FireWire cable).
Note: If you have multiple peripheral devices and the issue only occurs when they are all connected, but not when each device is the only peripheral connected, see the Additional Information section below.
If you are using a desktop Mac with a third-party keyboard and/or mouse device, and the issue still occurs, try starting up with an Apple keyboard and mouse connected instead. Try starting with no keyboard and mouse connected, then connect them after start up. Also, try a different USB port on your Mac.
If the gray screen issue persists with no devices connected, go to the next section (with the peripherals still disconnected).
Start with this troubleshooting and work your way down the article as needed.
Thank you for using Apple Support Communities.
All the best,
Sterling -
My first gen iPad does not offer the software update option on the general settings page. How do I update without this selection
That only appears when you have iOS 5+ installed, you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
So a few weeks ago I installed the software update that came up - I've never had any problems before after doing this. Now though my Safari won't even open, the icon just bobs up and down for a few seconds then I get a pop up box telling me:
Safari quit unexpectedly.
Click reopen or report (etc..... )
It's been doing this for a while now, anything simple I can do to fix this?
Thanks!Process: Safari [8849]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [117]
Date/Time: 2012-08-23 10:25:32.600 +0100
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 101519 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 9BE58ABD-B1A5-4F66-95B2-215F4C322878
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[8849]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff8d153f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff95cb8d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010475bc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff8d14afb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8e963f73 loadNib + 322
11 AppKit 0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8ebd406f NSApplicationMain + 398
15 Safari 0x000000010495e806 SafariMain + 166
16 Safari 0x000000010474af24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9272dce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff951a47d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff95195a7a abort + 143
3 libc++abi.dylib 0x00007fff8d0ab7bc abort_message + 214
4 libc++abi.dylib 0x00007fff8d0a8fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff95cb91b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff8d0a9001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff8d0a905c std::terminate() + 16
8 libc++abi.dylib 0x00007fff8d0aa152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff95cb8e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010475bc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff8d14afb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8e963f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8ebd406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010495e806 SafariMain + 166
24 com.apple.Safari 0x000000010474af24 0x10474a000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9272e7e6 kevent + 10
1 libdispatch.dylib 0x00007fff9718c78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9718b31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff9272e5b6 fsync + 10
1 libsqlite3.dylib 0x00007fff9780de38 unixSync + 72
2 libsqlite3.dylib 0x00007fff9781b777 syncJournal + 167
3 libsqlite3.dylib 0x00007fff9780ca1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib 0x00007fff977f811e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib 0x00007fff977f7735 vdbeCommit + 981
6 libsqlite3.dylib 0x00007fff977ba55a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib 0x00007fff977ec1a6 sqlite3VdbeExec + 51958
8 libsqlite3.dylib 0x00007fff977dea5b sqlite3_step + 1883
9 libsqlite3.dylib 0x00007fff977a1fb5 sqlite3_exec + 533
10 com.apple.CFNetwork 0x00007fff907cf66c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
11 com.apple.CFNetwork 0x00007fff907cf542 __CFURLCache::OpenDatabase() + 196
12 com.apple.CFNetwork 0x00007fff907cf040 ProcessCacheTasks(__CFURLCache*, bool) + 265
13 com.apple.CFNetwork 0x00007fff907cea72 _ZL24_CFURLCacheTimerCallbackPv + 662
14 libdispatch.dylib 0x00007fff9718aa86 _dispatch_call_block_and_release + 18
15 libdispatch.dylib 0x00007fff9718c2d6 _dispatch_queue_drain + 264
16 libdispatch.dylib 0x00007fff9718c132 _dispatch_queue_invoke + 54
17 libdispatch.dylib 0x00007fff9718b92c _dispatch_worker_thread2 + 198
18 libsystem_c.dylib 0x00007fff951a43da _pthread_wqthread + 316
19 libsystem_c.dylib 0x00007fff951a5b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9272e192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff951a4594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff951a5b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff9272dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff951a6274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001057f91fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore 0x00000001057f6d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore 0x000000010513911f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff951a28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff951a5b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff9272c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9272bd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8d2932d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8d293219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff951a28bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff951a5b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff64348408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff64348430 rsp: 0x00007fff64348408
r8: 0x00007fff7c65efb8 r9: 0x00007fff64347e98 r10: 0x00007fff9272dd0a r11: 0xffffff80002da8d0
r12: 0x00007f8999e46220 r13: 0x0000000000000000 r14: 0x00007fff7c661960 r15: 0x00007fff64348580
rip: 0x00007fff9272dce2 rfl: 0x0000000000000246 cr2: 0x0000000108629000
Logical CPU: 0
Binary Images:
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0x10474f000 - 0x104be9ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x104f06000 - 0x105195fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x105246000 - 0x1053c8ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
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0x1057f3000 - 0x106798ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6434a000 - 0x7fff6437ebaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
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0x7fff8afeb000 - 0x7fff8b0f8fff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8b10e000 - 0x7fff8b134fff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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0x7fff8b410000 - 0x7fff8b8b5fff com.apple.RawCamera.bundle (3.12.0 - 615) <10CCCC87-4A1E-3343-BF09-1C6640B56F45> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
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0x7fff8b8ca000 - 0x7fff8b94eff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x7fff8be97000 - 0x7fff8bed9fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
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0x7fff8cd95000 - 0x7fff8cd9eff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff8cd9f000 - 0x7fff8cdadfff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
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0x7fff8d0a3000 - 0x7fff8d0aeff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
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0x7fff8e428000 - 0x7fff8e42dff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
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0x7fff96eb4000 - 0x7fff96ee4ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff96ee5000 - 0x7fff96f98ff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff97170000 - 0x7fff97172fff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff97173000 - 0x7fff97183ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97189000 - 0x7fff97197fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff97198000 - 0x7fff9719afff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff97296000 - 0x7fff972c9ff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff972ca000 - 0x7fff97309ff7 libGLImage.dylib (??? - ???) <49BB4404-68F1-3839-A5C9-983405B59F52> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff97336000 - 0x7fff9735efff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9735f000 - 0x7fff974b8fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff974ea000 - 0x7fff97546ff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff97547000 - 0x7fff97548ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff97549000 - 0x7fff97572fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff97602000 - 0x7fff97619fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff9761a000 - 0x7fff9762ffff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff97630000 - 0x7fff97725fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff97726000 - 0x7fff97796fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff97797000 - 0x7fff9789efe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff9789f000 - 0x7fff978b3ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff978b4000 - 0x7fff978eefe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff97934000 - 0x7fff97941fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff97959000 - 0x7fff97a8ffff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff97add000 - 0x7fff97ae2fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff97aee000 - 0x7fff97b1bff7 com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff97b1c000 - 0x7fff97ba1ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff97ec5000 - 0x7fff97ec6fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff97ec7000 - 0x7fff97eceff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff97ecf000 - 0x7fff97fb3fff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff97fb4000 - 0x7fff97fcbfff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 13103
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.1M resident=90.2M(49%) swapped_out_or_unallocated=94.9M(51%)
Writable regions: Total=1.0G written=4724K(0%) resident=6424K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1164K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 24.6M
MALLOC guard page 48K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.2M
__IMAGE 528K
__LINKEDIT 59.8M
__RC_CAMERAS 244K
__TEXT 125.3M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 320.5M
Model: MacBook7,1, BootROM MB71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.60f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06630000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x06300000 / 2 -
Using the software update created problems
Ok so I bought Leopard and upgraded from Tiger, then updated using the software update. Now I have a whole bunch of problems. My Apple Works is now missing, the program is just gone. All my Adobe programs now give me the error of Incompatible with current OS or some Your Licensing is not working error. I have a whole load of Adobe programs that should be working, like Contribute CS 3 and Photo Shop and Illustrator and Designer and so on. All of which worked under the 4.11 and the 5.1 OSes but now no longer work. This isn't even touching on the elimination of the Classic environment which i have a lot of programs that will cost way too much money to buy again for the new OS.
Anybody know how to get back Apple Works and how to get the Adobe products running again?First set of problems, I had two software packaged programs go missing. Totally erased from the system. iWeb and Apple Works.
This would not happen after a software update, unless the directory got damaged somehow*:
http://www.macmaps.com/directoryfaq.html
That would give the machine a difficult time trying to find files on the computer.
Next set of problems my external firewire drive stopped being seen from the system.
This most commonly happens if a Firewire hard drive does not have the proper firmware to be used with the operating system in question. This is one reason most people recommend dismounting and disconnecting all third party devices before applying updates. This used to be a more common problem with 10.3, but not out of the realm of experience of people with 10.5.
The next most common cause is the clock battery dying, but not quite dead. Replacing it can fix that problem as well.
I should say that my system consists of several computers networked together.
I would have completely disconnected the computers before applying the update.
I can take my external firewire back up time machine drives and connect them to a PC and see the data. But my macs do not even recognise them, they don't even show up when plugged in.
This is further evidence the firmware on the hard drive was not yet updated for compatibility with the operating system.
Third set of problems, all the apple install disks became unreadable by my system.
This can be commonly caused by a dying optical drive, or bad permissions on the system, or a dying clock battery.
Fourth set of problems, all the Adobe programs became un-useable and returned errors. Adobe has been working with me on this and have been far more helpful than Apple has been.
That's a case of corrupt files, or files which were migrated from another system. Migration that is done improperly from a PowerPC to an Intel system may create issues with powerpc plugins on an Intel Mac. If your hard drive got over 85% full and/or the directory was damaged for any reason (especially forced reboots), that can also trigger such a reaction during an update.
Fifth set of problems just recently discovered, all my stored movies, music and podcast in iTunes is gone.
This is usually due to a directory issue, but can also be a dying hard drive issue.
Sounds like you have multiple symptoms pointing towards a few common possible causes. Directory damage, and clock battery malfunctioning, and needing a better firmware on your Firewire hard drive case. Replacing the hard drive case with a compatible one is simple enough. http://www.macsales.com/ makes the right cases. I would not go with LaCie, Western Digital, or Seagate cases. Western Digital and Seagate internal hard drives are fine in of themselves. Replace the MyBook hard drive cases with http://www.macsales.com/ cases and same with the LaCies.
I have Apple TV and EYE TV and a Midi interface box attached to my G5 mac. My G5 is the one that lost Apple Works and iWeb.
Remove the Midi interface box. It may help things work better.
My systems have the super drive on them and I have virtual PC and Softwindows installed.
Softwindows barely works if at all under Classic, and VirtualPC only works with version 7.0.2 under Leopard. If you got an earlier version working under Leopard you were lucky. You really needed to migrate to a supported emulator under Leopard listed on my FAQ*:
http://www.macmaps.com/macosxnative.html#WINTEL
It says you didn't research your options well enough before upgrading to Leopard. This has been well documented in the forums before this.
Booted up from the Norton disks and repaired disk.
This is the biggest flaw in your plans, which caused ALL your problems. Norton is not compatible with any version of Mac OS X. It eats directories for breakfast, lunch, and dinner. Only Alsoft Disk Warrior is safe and only after a data recovery attempt with Prosoft Data Rescue II, Subrosasoft Filesalvage, or Boomerang's Boomerang. We have constantly harped on the forums here that Norton is damaging to data. This has been known about since Mac OS X came out. It has even been called "Norton Kevorkian" by some.
You can't blame Apple for this. Your lack of research and lack of asking in the right places at the right time led to your failures.
- * Links to my pages may give me compensation. -
the software update on my mac has been going on for like 3-4 hours and it still looks like it loading... don't know what to do about it?
Hi, Welcome to the forums,
Is it the software update checking that you are talking about?
If its this can you just select 'Cancel' to stop it? or force quit?
It possible that the computer has lost its connection to the Apple servers and just needs to restart the process.
Or,
Is it a particular software update that you are running that has frozen up? -
I can not download the software update 4.3 what do i do?
I can not download the software update 4.3 what do i do? Every time I try I get a differnt error message.
Another thing is: which generation iPod Touch do you have? The 2nd gen Touch cannot install iOS4.3. It can go up to iOS4.2, though and I notice you are using 4.1
-
HT4623 my ipod touch doesnot show the software update
my ipod touch doesnot show the software update
An iPod touch will not have the software update feature unless it's running iOS 5 or later. To upgrade any earlier version, you have to connect the iPod to iTunes on your computer.
Note that a first-generation iPod touch can only run up through iOS 3.1.3, the 2nd-gen iPod touch up through iOS 4.2.1, and the 3rd-generation unit up though iOS 5.1.1.
Regards. -
I recently upgraded to Mountain Lion, and found that I could no longer print to my HP CM1312nfi.
This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
When I try to download the driver by bonjour or IP, I get the following error message:
Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
Is this truly a Software Update server error, and if so, any clue when it will be resolved?
I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog lists no devices.
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
Thanks for your time and attention.Of course, once I posted this, I tried again and downloaded the driver without issue.
My second question still stands, however:
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
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