My 'free' button in app is unclickable
my 'free' button in app is unclickable
I'm having the same problem with my iPod T 1st generation. It's not a wireless network problem (is working with other iPod & iPad) and, even after restoring the iPod T the problem persists.
Also individual apps page don't load completely (the preview images don't appear). I can access the lower buttons (Tell A Friend + App Support), but when touching the free/price uppor button... nothing happens.
@yoipodproblem — Did you find any way to work this out?
Similar Messages
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I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
TS1702 I'm trying to get free app, but it just show me FREE button without download in iPhone 5
I'm trying to get free app, but it just show me FREE button without download in iPhone 5.
On MacBook PRO in iTunes I have the error:
"Could not purchase "xxxxxx". An unknown error occurred (5002).
There was an error in the iTunes Store. Please try again later."
But I can purchase on iPad throught the same Apple IDHi The Magic Tech,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this articleare enabled over your network.
All the best,
Jeremy -
I just updated my ipad2 to ios7 0.2 latest update, but when I go to apps store to upgrade I don't see the upgrade button besides each app, nor when I go in for new apps I don't see free button to download new apps. Is there any setting that missed ? please help...
What do you see instead of update on the apps you are concerned about?
When updating to iOS 7 auto update for apps will be turned on. When an app has an update available your iPad will download and install the update with no input from you. Apps that have been updated by this automatic process but which have not yet been opened will show a blue dot before their name.
A record of updated apps is kept for your convenience. You can see this record by using the App Store app and select Updates, the right most choice in the bottom row. -
I go to download an app but when i go to hit the price/free button it does nothing and will not let me continue to download...how do i fix this?
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
Willow37 wrote:
I no longer have this email account and do not remember the password associated with it. What do I do?
If necessary...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team... -
when I try to download a free or purchased APP I get a box that says userID is disabled and a push button with "OK". I can't download any apps
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your iPad then try logging out of your account on the phone by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on it -
Every time I try to download a free or paid app or in iTunes
it asks me for a credit card. (Which i don't have one)
How can i download free apps without a credit card and not reset my apple ID?
I already put in 20$!!!!!How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
Cheers, Tom -
I can't install any Free Application from Apps store!!
I cant download any application from Apps store, I can find all the applications,
but when I will press the Free button to install it; no action happened I have iPhone 4S Apps?I've linked my iPhone with my Computer and I opened the program iTune and I choose the iTune Store, and I found the free program which I want to download, and I did download it successfully, and then I did sync with my iPhone.
so why I could not download the software directly from the Father Store from my iphone Apps store as usual? -
Download "free" iOS 7 Apps to iPhone 5s
I bought an iPhone 5s in October and so should be able to download the following iOS 7 apps for free:
http://support.apple.com/kb/HT5913
iPhoto
iMovie
Pages
Numbers
Keynote
However, when I try to download them from the App Store on my iPhone 5s, it give me a "buy" button, not a "free" button.
How do I get these apps for free?
Thank you for reading.
- nelloIt's a few days later now ...
I tried again, and lo and behold these apps are now marked as free when I view them again in the App Store on my iPhone 5s.
All's well that ends well? -
How do I uninstall an app? I downloaded a few free games, and apps, and do not want them. Please let me know how this is done. Thanks.
Press and hold any of the apps and after a couple of seconds or so they should start to shake. Then press the 'x' in the left corner to delete the ones that you don't want, and when you've finished deleting press the home button so as to stop the shaking (you can't delete any of the Apple built-in apps). If you don't get the 'x' on any of the apps that you've downloaded then check that Settings > General > Restrictions > Deleting Apps isn't set 'off'
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Looking for a free iOS 4 app that can search through .pdf files or spreadsheets
Looking for a free iOS 4 app that can search through .pdf files or spreadsheet
ThanksHey there
"pdf creator" for iPad works flawlessly for me working with pdf files
It takes care of all my needs
I'm not sure about sending via Wifi or Bluetooth but I send them via e- mail all the time
Possibly it could handle your needs as well
Just type it into the App Store search field and the first one that comes up is the one I use
Jump on over there and read up on it before buying and see if it will help you
Hope this helps
Regards -
i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..
Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim -
i need help, i can't download free applications in App store. they answer me "your request cannot be processed Error code:1009".
and after they said "we could not complete your request. There was an error in the App Store. Please try again later (null)".
COMPUTER DETAILS: MacBook Pro 13-inch, Mid 2012 OS X Version 10.9.5; Processor 2,5GHz Intel Core i5; Memory 4 Go 1600 MHz DDR3.
Thanks beforehand!!!Error
what is error code 1009? -
Why is there no open button in app worls, if I already installed an app and visit it's description page.
It would be really nice to not only see the "delete"-button but also be able to quickly start the app instead of having to search for the app in the app drawer.
Check out my apps in the BlackBerry World
Visit my developer blogs /dev/alopix and /home/alopix
BBM Channel: C0047B612The new App World that came with Tablet OS v 1.0.5 did improve the App World, but no changes when trying to select supportmail
Check out my apps in the BlackBerry World
Visit my developer blogs /dev/alopix and /home/alopix
BBM Channel: C0047B612 -
how can I convert .pdf file to .doc using the free adobe reader app? when I try to convert the .pdf file it asks me to sign in. when I click on "sign in", I am taken to a service subscription page. So, no free conversions using free adobe reader app?
As has been mentioned Adobe Reader cannot export PDF page content. Nor can it create PDF or manipulate PDF page content.
What you can do is use one of Adobe's online subscription services. Two provide for PDF to Word export.
There's ExportPDF and PDF Pack.
Be well...
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