My free mountain lion download didn't work

I bought my MBA after the June 11 deadline, so I am eligible for the free upgrade.  I followed the instructions, got the codes, entered the content code in the redeem form, and got an error message that said something to the effect that it wasn't working at this time. 
I tried again today, but it said that my content code was already used.
ARGH!!!  I never got my DL.
And, there's no way to connect with Apple. 
Anyone out there have any ideas about how I can get my free Mountain Lion??
Cheers,
Emily

http://support.apple.com/kb/HE57?viewlocale=en_US&locale=en_US

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