My friend bought a mac book Argentina air (11") 2013 when you turn on the computer its doesnt do anything

hi my name is luciana, i send this email, because my frien ho   live in argentina he bought a mack book air 11' 2013 computer,
and he have a problem when he tourn on the computer  its doesnt do anything/. i want to know how we can fix  because he live in argentina.
please reply to [email protected]

Reset SMC.     http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
For more on this:
http://support.apple.com/kb/TS1365

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        4 GB RAM
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        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
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        [not loaded]    com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
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        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [not loaded]    com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
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        [not loaded]    com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
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        [not loaded]    org.samba.winbindd.plist [Click for support]
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        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.devicemonitor.plist [Click for support]
        [loaded]    com.hp.messagecenter.launcher.plist [Click for support]
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        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
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        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
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        [not loaded]    com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
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        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
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        net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
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        AdobePDFViewer: Version: 10.0.3 [Click for support]
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             0%    ps
             0%    fontd
             0%    DirectoryService
    Top Processes by Memory: ℹ️
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        176 MB    Finder
        159 MB    AntiVirus
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        82 MB    mds
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        1.29 GB    Active RAM
        1.01 GB    Inactive RAM
        784 MB    Wired RAM
        962 MB    Page-ins
        3 MB    Page-outs
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