My friend bought an iphone 5 with ios6 and he was not told it was carrier locked. what can he do?

My friend bought an iphone 5 with ios 6 installed and he was not told it was carrier locked. what can he do since he doesn't know the carrier?

And there lies his problem.
As I said, call AppleCare and they will let him know which carrier it is locked with. Then he needs to contact that carrier and see what their unlocking process is and if he qualifies. If he doesn't he needs to return the iPhone and get his money back.

Similar Messages

  • I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have a 4S and upgraded to iOS 6 last week without any issues.
    Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)?

  • I just bought a iPhone 5c with Verizon and I have a contract with Verizon but I don't have a SIM card but the former owner left theirs in it can I use it

    I just bought a iPhone 5c with Verizon and I have a contract with Verizon but I don't have a SIM card but the former owner left theirs in it can I use it

    Waylon07 wrote:
    does the verizon store sell nano sims because inever them on the site
    A Verizon corporate store can provide you with a nano SIM and activate it for you. Corporate stores do not charge for SIMS. I don't know what a reseller might or might not do.

  • I have just bought a iphone 4s of someone and it does not seem to have siri can anyone help me

    i have just bought an iphone 4s off someone and it does not seem to have siri can anyone help me

    If you are using English as your language, then Siri should be available.
    Have you registered your iPhone with Apple? If not, please do to confirm that you in FACT have an iPhone 4S.
    You can do so here:
    https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa
    Or check your device without registering it here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • HT1369 i have a old i pod that i use to used and i stop useing it for a few years and now i have a i phone and i want to put all my music on my i pod in to my iphone and it would not allow me to do so what can i do

    i have a old i pod that i use to used and i stop useing it for a few years and now i have a i phone and i want to put all my music on my i pod in to my iphone and it would not allow me to do so what can i do

    You need to move the music from the iPod to your iTunes library on your computer then sync with the iPhone.
    Assuming you have a PC you can use this: http://www.yamipod.com/main/modules/home/

  • HT201328 My nephew give me the iphone and i'm not sure about the carrier. how i can get this information using the imei number?

    My nephew give me the iphone and i'm not sure about the carrier. how i can get this information using the imei number?

    If you have the iPhone in front of you, here's how you can learn the carrier:
    Go to Settings > General > About and look at the "Network" row near the top.  There's your carrier's name!

  • HT4759 last friday my iphone 5 hold up of two people plss help me to block my phone so they cant use my iphone plss help me apple.. i have a serial number of my iphone 5 i bought imy iphone in japan.. and iit is not open line here.. only wifi it can used.

    last friday night my iphone5 hold up with two bud guys.. how can i block it so they connot used anymore my phone plss help me apple..i have a serial number here ti keep it so i thonk it can used i bought my iphone in japan..  THIS ISMY SERIAL NUMBER HELP ME PLSS APPLE ( serial nu.F1*****TWG ) iphone 5 32GB plss help me to block it right now.. godbless..
    <edited by host>

    Hello Renvin29,
    It sounds like you need to disable your iPhone remotely. I'm sorry to hear about your phone! The only way to do this with is Apple services is if you had Find my iPhone enabled. You have 2 options:
    You can use this article to put the phone into Lost Mode and preserve your data on it, but prevent access to it:
    iCloud: Use Lost Mode
    http://support.apple.com/kb/PH2700
    Or you can just erase it remotely outright:
    iCloud: Erase your device
    http://support.apple.com/kb/PH2701
    You should also take a look at this article for additional info on what to do about this situation:
    If your iPhone, iPad, or iPod touch is lost or stolen
    http://support.apple.com/kb/HT5668
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Bought an iphone 5 from craigslist and it was stolen, some one from apple please help me.

    I took it to the cops and gave them the info i had of the person whom i bought the phone from. Today they called and said if the person doesnt answer they cant do anything. im 17 year old kid and i paid 480 for the iphone. if anyone from apple is reading this im begging you please please help me out it wont hurt just to help me one time. im begging please thats a lot of money please.

    Apple is not here.
    We are all iphone users just like you.
    Apple cannot do anything at all.  What is it that you think they could do?

  • I bought an iPod touch 5th gen and it was recently stolen. Can I track it by its Serial Number?

    I haven't even had it for that long and it was stolen right out of my bag, It was really expensive and I have a lot of important info on it. Please help me find out if it is trackable so to speak.

    Not by SN
    lost/stolen                                      
    No app is required.                                               
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • IPhone 4 with iOS6 and iTunes 10.7 on PC/Vista won't sync!!!

    Just updated my iPhone 4 to iOS 6 and my iTunes to 10.7. And now they won't sync. I get the "tone" indicating that the device is recognized when I plug into the usb port, but my iPhone does not appear as a device in iTunes, nor does the iPhone even appear as a device in My Computer. Have uninstalled and reinstalled iTunes. No luck. Have reverted back to installing iTunes 10.6.3 but then it won't open properly becasue the file "iTunes Library.itl" was created by a newer version of iTunes. So back to iTunes 10.7. Have run the iTunes diagnostics and get the below log. Nothing is working. Please help.
    Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
    iTunes 10.7.0.21
    QuickTime 7.7.2
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number ****
    Current user is not an administrator.
    The current local date and time is 2012-10-08 22:20:30.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 3450
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 10.7.0.21 (x64) is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH10 Family USB Universal Host Controller - 3A34.  Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A35.  Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A36.  Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A37.  Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A38.  Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A39.  Device is working properly.
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A.  Device is working properly.
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    OHCI Compliant IEEE 1394 Host Controller.  Device is working properly.
    Most Recent Devices Not Currently Connected:
    iPod touch (4th generation) running firmware version 6.0
    Serial Number:          CC*******T75
    iPhone 4 (GSM) running firmware version 6.0
    Serial Number:          DX*******P0N
    <Edited By Host>

    OK, getting closer. Looks like it may have something to do with my Apple Mobile Device USB Driver. I get this message when I look at it in Device Manager: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
    Unfortunately, when I try to update the driver Windows tells me that I have the latest version of this driver.
    Is there another remedy?

  • I have recently updated my iPhone 4 with IOS6 and my passcode no longer works so I cannot access my phone at all. Help!

    Last night I tried to update the software on my iPhone 4. It appeared to be successful and appeared to put contact info etc. back onto the phone. However, the phone seemed to stop responding properly to touch. This morning when I tried to access my phone the passcode was not working normally. At first it was still randomly letting me in (although not sure on what basis) but now it will not accept my passcode at all. Has anyone else encountered this problem? How do I solve? Thanks.

    First, has your iPhone ever been hacked or jailbroken?  If so, that may explain the behavior.
    If not, and if you cannot get in using your passcode, try this:
    http://support.apple.com/kb/HT1212

  • I just bought a iPhone 5s(T-Mobile) and I was wondering if i could exchange it for a iPhone 6

    Can i exhange a iPhone 5 for a iPhone 6 I bought recently. It's T-Mobile

    Where did you buy it?
    If you bought it an Apple store less than 14 days ago in the U.S. (I believe its 28 for the U.K) you can return the phone for a full refund, and use the money towards the purchase of an iPhone 6, but you will have to pay the difference.
    If you did not buy it an Apple store, you would need to contact the store you bought it at to inquire about its return policies.
    Apple does not do exchanges though.  If you are past the return period you will have to sell the iPhone 5s and use the money to buy an iPhone 6.

  • I have a iPhone 4s from Verizon and clean esn but using for other carrier. How can I reset phone setting so I can get us contact setting? (My default contact setting is to Netherland.)

    My contact setting is default for Netherland and want to resync with *228 but because of I'm not active account holder with Verizon, they can't reset it for me.
    I bought it from other people and I checked the ESN , its clean one with no contract.
    What's my option now? Can apple unlock it? I want to use it for GSM carrier. 

    Only Verizon can authorize it to be unlocked.  If they won't, you'll have to sell it to someone who can use it.

  • I know my billing info is correct with the bank.  It let me download some stuff but now says my billing info was wrong and it's not.  It is correct.  What can I do?

    I was able to download stuff, like I said, but now it says that they were unable to bill my credit card and that I owe them.  There is ample money in my account as this card is tied to my checking account.  THe billing information with Apple is the same as with the bank.  I don't know what to do next.  It doesn't make any sense.

    Ok, have u been to the UK and or create a Apple ID in the UK. If you say no, then have u tried writing down all the apps, then deleting the Apple ID account and make a fresh new one? The billing info issue is because the Apple ID Location is messed up.

  • I can no longer log into my Remote Work site with Firefox, and I do not know why (I won a Mac)--can anyone tell me what might be wrong?

    For 1 1/2 years I had been able to log in to my work Remote Access site using Firefox, but I no longer can--it just sits there and does nothing. I have tried deleting the Firefox browser in case of corruption and reloaded from the Mozilla website, but that does not help. I prefer not to give the URL of my company website, but it is possible someone can help me. Might the problem be java, or something else?

    You'll have to call and explain your situation to Adobe Customer Service for your region.

Maybe you are looking for

  • Turn off chunked transfer-encoding

    Hi. I have to interface with another company's client that has a broken implementation of http/1.1 and does not understand chunked transfer encoding. Is there some way I can tell Weblogic not to use chunked encoding for a particular servlet response?

  • PIR is replenished when the Production order GR is cancelled.

    In a Make to Stock scenario(Gross requirements planning - Strategy 11) with Forward/Backward consumption  mode , the system adds the PIR qty when the GR from Production order  is reversed for some reason , is there way to prevent this from happening.

  • InDesign doc from multiple other InDesign docs.

    Hi, everyone. I need to create an InDesign document using other existing InDesign documents I have already created. The documents are single individual pages each and I would like to merge them all into a single document ordering the pages in a certa

  • Import list of file locations in to AME using txt or XML?

    CS5 Adobe Creative Suite on Window 7. AME version 5.0.1.0 (64bit) Hello, we store many thousands of video files on a NAS. Each file is uniquely identified by a 9 digit barcode which is also the filename. Sometimes we need to batch transcode from thes

  • IPhoto 8.x edit, rotate; portion of photo turns black

    iPhoto woes: Scanned JPEG image prints okay. Thumbnail looks right. Slight rotating and/or slight cropping of image image prints right size but print is black NOT image. Thumbnail is now black. Scanned TIFF image, rotated and/or cropped image prints