My friend came in from China but she gets a "no signal" from her iphone. How does she get her phone working?
My friend came in from China and he Iphone gets a "no service" message. What is the best way for her to get her phone wotking? Thanks.
Well, is your friend's phone officially unlocked? If so, get a sim from any T-Mobile store. If not officially unlocked, did your friend get International Provisioning activated for their account...pick a plan & such BEFORE your friend left China?
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When I add or delete a contact on my iPhone it happens on my daughters iPhone at the same time and if she adds or deletes a contact on her iPhone it happens on my iPhone too !!! Help
Welcome to the Apple community.
This is happening because you are both using the same iCloud account, one of you needs to create an account for themselves.
Please note, that whilst you need to use separate iCloud accounts, you can still continue to use the same iTunes account, thereby keeping access to your shared music, movies, books and apps. -
I bought LR 5 Oct 16 this year. Why doesn't my watermark work when I export photos? I followed tutorials and still it does not work. Once, a few photos out of about 100 exported with the watermark, but only once. Is this a bug? how to fix? Also, how to I get rid of unwanted presents?
Are you exporting as JPG or TIFF or PSD?
Any other format (including "Original") will not show a watermark. -
Hello, anybody is here ?
iPad Service Locations
https://locate.apple.com/sg/en/service/?pt=1&lat=1.2800945&lon=103.8509490999999 8 -
How to change DT-LTE, SCDMA to UNICOM,WCDMA ? I bought k30-t from China but there are 1800/2100 MHZ frequency bands in my country. This phone doesnt support 3G,4G in my country. How I can change frequency bands to 1800,2100 MHz l?
I learned from Apple store staff here in Amsterdam and a little internet search it is a 'hard coded' feature in iPhones and iPads sold in China. Can only be rectified by jailbreaking your iPhone. This problem ONLY exists when buying a i-product in China.
What my problem is, is that I fail to see why Apple should settle with the Chinese government about that government's wishes to control their citizens, and extend those same restrictions to faithful buyers from other nations. Apple should be able to provide me (and all the others that bought their stuff in China) a solution to this problem. If my iPhone had not been stolen in China, I would not have had the need to buy a new one there, it didn't make any difference financially and it was not made clear to me by Apple in China at the time of purchase that I was buying a less versatile product then that advertised superduper new iPhone 5 64Gb. I feel I have been cheated by Apple. Given my dedication to their products that doesn't feel right.
A civilized solution from Apple will be greatly appreciated. -
Gave old iPad to daughter but she can see and modify my iBooks . How do I separate her iPad from mine so we don't share apps?
What to do if you sell or give away your iPad
http://support.apple.com/kb/HT5661 -
i bought phone from china but i m from india and i m not getting warrenty in india....i m so upset with this type of feed back from authorised service center in india...how they can tell me that phone is out of warrenty cuz i biought it from china...is there anyone who can tell me if its true that we will not get warrenty for iphone in india
I am from Canada and have the Unlocked iPhone 4 and the phone is on LTE network, when I bought Apple Care + warranty I was told if I had problems I can get it fixed or replaced in Hong Kong. I was told the wrong thing.
I was at the Apple store in Causeway Bay, one of the Store TL from Toronto works there now, told me China/HK iPhone runs on a CDMA network and therefore cannot replace or exchange my phone for me. Their phones doesn't have LTE network.. That might be a problem for you in India. Every country's network is different and I think it's a case of miscommunications.
The iPhone 4 comes with your basic 1yr warranty, unless you purchased extended warranty for another 2 yrs which might have coverage at India. The best is to contact or email: Apple Warranty in the USA. They're awesome. They reply you back quickly & very informative. -
My daughter and me use the same cloud and apple id to buy songs in the past. I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone. I then deleted them from my phone one by one and now they are gone from her phone as well. How does she get them back on hers and what happen???? Help with cloud!
That's what happens when you share the same iCloud account. First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want). To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted. Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data. After doing this, he can go to icloud.com and safely delete your data from his new account.
Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841. This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish. You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it. -
I brought an iPhone 5 from China, but it does not work when I put a T-mobile SIM card. What can I do? Plese help me out ASAP.
"The SIM card that you currently have installed in this Iphone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the Iphone. Please insert another SIM card from a supportedunder the activation policy that is currently assigned by the activation server. This is not a harware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
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Thanks in advance..apple newbie here. Have 12 photos/videos on camera roll, but only 3 appear on photostream (which is on), how do i get the rest over so that i can see them on apple tv. thx so much
FAQ photo stream http://support.apple.com/kb/HT4486
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I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
My computer died when I was syncing music from iTunes onto my iPad. I can reset it and get it running, but I want to get back my photos and videos. How do I get back photos and videos in recovery mode?
Clucktastic wrote:
How do I get back photos and videos in recovery mode?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I just downloaded my first ringtone from itunes, but i cannot find it on my pc. how do i locate it?
Did you check your Library in iTunes?
Under the view menu is View options, make sure "Kind" and "Purchase Date" are enabled, then sort the items in your Library by clicking where it says "Kind" and "Purchase Date"
The ringtone should come right up to the top as it was the last item purchased.
It's also could be in your "purchased" folder on the left pane under iTunes Store
I hope this helps -
I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?
From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help. -
My iMessage is only allowing me to select messages to be sent and received from my email. If my number is an option, but it will not let me select my number, how do I get the iMessages to be sent to my number and not my email?
Try ejecting your iphone from iTunes and then close iTunes. Now retry. Hope this helps.
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My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?
Hi sarahmcmast3r,
If you are having issues accessing an account and can't remember the security question answers, you may find the following article helpful:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
- Brenden
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