My friend has already hung up but it is frozen i can't even shut down

my friend has already hung up but it is frozen i can't even shut down

Try holding down the Sleep/Lock Button and the Home Button together until (if it does) the iPhone turns off. Keep holding until the Apple logo appears, then let go once you see it.

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My MacBook Pro has frozen mid restore, I can't even shut down. Please advise.

My MacBook Pro has frozen mid restore, I can't even shut down. It has been like this for a few days now. Please help!

Press and hold down the power button until the system Turns Off. Then try to start it again.
I suspect you have some type of hardware problem. As you didn't mention why you were doing a restore I suspect it was from a system crash of some type. What caused that crash, if there was one, is the reason the system has now Hung again trying to restore it.

I'm installing java 8 but in the middle I skip the installation because it took so long and now I can't even shut down or cancel the installation.. Please help!

I'm installing java 8 in my macbook pro but in the middle I skip the installation because it took so long and now I can't even shut down or cancel the installation.. Please help!

Hello christine valentina,
Thanks for using Apple Support Communities.
If the failed installation of Java is preventing your computer from shutting down normally, then I'd like you to please first try to force quit the unresponsive installer.
OS X: How to quit an unresponsive application using Force Quit - Apple Support
Cheers,
Alex H.

My iCloud on my mac has a screen with a little padlock in the upper right corner and won't let me do anything, i can't even shut down my computer. how do i fix this?

I went into system preferences to sync icloud to my iphone, and i guess i left it up and now everytime i click system preferences the icloud part comes up. That part has a white screen over it with a little padlock in the upper right hand corner, and because of this i can't even restart my computer. Can somone please help me, thank you!

Hey,
I'm having the same problem as well, but on the battery drain however, you can drain it faster by using voice control. If you have music on your device, you can use the voice control to play the music. Still takes a lot of time, but at least it goes faster. By the way, I tried running down the battery for over 10 times now, but it still does nothing. If this is in your case as well, it could be a loose lcd cable and you need to get it repaired or try yourself. There should be some good tutorials on the web.
Hope this helps...

I connected to my hotspot on my phone but it took two tries, the first didn't work. The message saying it didn't work won't go away and i can't even shut down. Help

I tried connecting to my phones hotspot and the first time it didn't connect. I tried again and it worked fine but the message saying it didn't work was still there. After a day it is still there and my computer even died and when it charged again the message was still there. My computer won't allow me to shut down or restart because i can't close the system preferences. What do I do?

Welcome to the Apple Support Communities
Hold Sleep and Home buttons until the device restarts, so you should be able to use it

New battery but couldn't work & Mac can be suddenly shut down even plugged in

Hello everyone,
I just received a so called new genuie battery for my macbook 13'' , 2008 aluminum. But mac couldn't start if only with the battery. When I plug in the charger, there shows green light, so whcih means it doesn't charge the battery at all. In addition, I have to press the start bottom for a while, in order to start the computer. By press normally, I can hear some noise seems like from hardware, but nothing happens then. It is the same sound as, when only electricity connects to mac but without battery, my mac suddenly become black screen (shut down without any notification).
Does anyone know what's problem with my mac or the new battery or both?
I really appriciate if anyone can help me with the problem bother me a lot!
Thank you.

Reset your SMC to see if that helps with the sudden shutdown and startup: http://support.apple.com/kb/HT3964

My 4S phone has completely frozen and will not even shut down.

I was trying to open a video link, and now I just have a black screen with the spinning white circle (which is not spinning). I have tried both pressing and holding the power button to try and force a shut down (nothing happened) and pressing and holding the power and home keys to reset (still nothing).

Force your device into rebooting by holding down the Home and Sleep buttons until the Apple logo appears, then release. Wait for your lock screen to appear.

My i-phone just stopped working. It has coloured vertical bars on the screen. I can't even shut it down

My i phone stopped working . There are vertical bars on the screen . I can't do anything with it and it isn't even possible to shut it down

Hi christinehedden,
If you are having an issue with your iPhone being unresponsive and showing vertical bars on the display, I would suggest that you troubleshoot using the steps in this article -
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Specifically -
If you see lines, missing sections, discoloration, or poor image quality
Try to restart your device. If you can't restart, reset your device.
If restarting or resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Thanks for using Apple Support Communities.
Best,
Brett L

TS1702 i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least g

i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT201441 the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner'

the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner’s account what can i doing to rescue the phone pls
with my thanks

The Help page you came here from gives you all the information; without the previous owner's password or his removing the phone from his list of devices you cannot proceed and I'm afraid your phone is useless.

HT201272 There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?

There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?

Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final

TS3992 Why am I getting a message on my Ipad 3 that tells me to back it up to icloud but then freezes so I can't even turn it off?

Having trouble with my ipad 3 and backing it up to icloud. It has frozen with the screen saying icloud Backup hasn't happened in 6 weeks. But, it's frozen now and can't even shut it down!

Reset it by holding the Power and Home buttons at the same time until you see the Apple logo, then releasing.

TS1559 The wi-fi in my iphone 4S is 'greyed out' and i am not able to switch it on. I have tried resetting the network settings but nothing happened. I can't even download the new iOS7 version as it requires WI-FI to do so. Please help.

The wi-fi in my iphone 4S is 'greyed out' and i am not able to switch it on. I have tried resetting the network settings but nothing happened. I can't even download the new iOS7 version as it requires WI-FI to do so. Please help.

I had same problem. I removed the back cover, and warmed wi-fi module by hairdryer of my wife). five days wi-fi works great. I do not know what will happen next.
during operation iphone must be turned off. time of heating is near five minutes. wifi module is located upper the battery, on the upper right corner of device.

My 5th ten iPod is basically doing nothing but trying over and over again to start up. I've tried to restore it, but when the logo apple appears, it simply shut down.

my 5th ten iPod is basically doing nothing but trying over and over again to start up. I've tried to restore it, but when the logo apple appears, it simply shut down. Then I've connected it to my macbook pro, and I've seen the script "Please Wait - Very Low Battery", but, after some time, the iPod tries to start up again, and nothing happens. It's a kind of noise, I'm thinking about the hard disk, (it's a 80Gb version), and I'm listening to it; every 30 seconds seems to try to open and then shut down again. I can't see the iPod in iTunes too. Don't know what to do. Can someone help me? Thanks a lot, it's my first forum

It sounds like the battery could be going bad as well as the iPod's Hard drive. You'll want to have the iPod serviced either by Apple or a third party repair company. Here is Apple's pricing:
http://www.apple.com/support/ipod/service/prices/
Google for "iPod repair" and you should get a ton of results to work with.
B-rock

HT5312 Every time I click send e-mail for instructions on resetting my security questions, I don't get them? I just want to play minecraft. I already put $15 in my balance and I can't even spend it. Thank you for taking the time to read this.

Why is it, every time I click send e-mail for instructions on resetting my security questions, I don't get them? I just want to play minecraft. I already put $15 in my balance and I can't even spend it. Thank you for taking the time to read this.

Either they're being sent to a different email address, or got caught in a spam filter, or something's wrong at Apple's end. If you can't find the email, you need to ask Apple to reset your security questions, which can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
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My friend has already hung up but it is frozen i can't even shut down

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