My friend has lost her Macbook Pro, instruction booklet .I know it was 2009 version. Can I get a replacement for her?

Is it possible to purchase a 2009 handbook for a Macbook Pro.

A PDF version should be available at the link below.
Apple - Support - Manuals

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My iPod touch 4g has ruined 3 pairs of my headphones and my speakers aren't working, can I get it replaced for free? Or do I have to pay for it to be replaced?

My iPod touch 4g has ruined 3 pairs of my headphones and my speakers aren't working, can I get it replaced for free? Or do I have to pay for it to be replaced?

As I said in my previous reply:
If defective, Apple will exchange the iPod at no cost unless they have been abused. That applies to Apple earphones too.
Apple Retail Store - Genius Bar

I just got my macbook pro a week ago and i was told that i will get the os x lion a week ago i was told that i can get it for free, is this true and if so how do i get it

i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.

Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/

I lost my macbook pro and i just got a new one. how can i retrieve the pictures taken with photo booth(old laptop) to my new laptop?

i lost my macbook pro and i just got a new one. how can i retrieve the pictures taken with photo booth(old laptop) to my new laptop?

Well if you don't have the laptop to get the storage drive out of it, and you don't have any previous backups how do you expect to get the photo's?
PhotoBooth is just a program, it stores the files on the computers storage drive, if the computer is lost so are your photo's.
There is nothing you can do to delete or retrieve them using your new computer unless you stored them online someplace.
DId you save them online? iDisk or something else?
I don't use such services because my data is mine and not theirs to snoop through, so if your looking for that sort of help I can't assist you any.

I have a new Macbook Pro but it does not have iDVD. How can I get this application?

I have a new Macbook Pro but it does not have iDVD. How can I get this application?

I have a new Macbook Pro but it does not have iDVD. How can I get this application?
If you are still within your 15 day return period. Call Apple they will sent out iDVD at no charge. (There are no realistic substitutes.)
Nicely explain that you may return the computer without iDVD. That usually does the trick. You MUST speak to a senior advisor to get a free copy. The first tier people cannot do it.
408-996-1010
800-692-7753
If that doesn't work you can purchase iLife 11 (includes iDVD) on disk.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
http://dealmac.com/lw/artclick.html?1,527850,1872219

HT1338 I can't find iDvD on my Macbook Pro...running OSX Lion...how can I get it?

I can't find iDvD on my Macbook Pro...running OSX Lion...how can I get it?

IDVD is sold separately. (There are no realistic alternatives to iDVD.)
You'll find it on the iLife 11 disc. Once installed Apple's website will update it to the latest version automatically.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U TF8&qid=1337135021&sr=8-1

My friend has lost her photos on iPhone how can I access her icloud on my iPad to help retrieve them

How can I access my friends icloud account on my iPad to see if I can retrieve her photos from I cloud as she has lost her photos from her iPhone please help. ASAP as she only at mine for a little while. Thank you x

If she have an iCloud Backup, she can restore from iCloud backup.
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork

New MacBook Pro with Retina pre-installed pages, keynote & numbers. Can I get them for free on my iMac?

I've just bought a new MacBook Pro Retina which comes pre installed with pages, keynote and numbers. If i want to get them on my iMac will i have to pay for them?

No, sign into the Mac App Store on your new computer with the same Apple ID and the Mac App Store should offer you the download at no cost in your Purchased apps section.
I guess the rub would be if you didn't have the apps pre-installed to the correct Apple ID account.
Jerry

My White Samsung Fascinate has issues, can I get it replaced for a different phone?

Okay, I have the White Samsung Fascinate. I bought it from Best Buy back in April, and since then i've had nothing but random problems with it. I've never tried getting it replaced before, but recently it has stopped vibrating altogether, even when in vibrate mode. I factory reset the phone and everything and it still will not work. If I take it to the Verizon Store and they cannot fix the problem can they give me a different phone? I really do not want another Fascinate that will just probably end up giving me more problems in a few months. I also heard that Verizon does not offer replacements for the White Samsung Fascinate, since it was a Best Buy exclusive, and that they will offer you something else. Is that true?

Since you did not by the device from a Retail Verizon Store and has had it over 14 Days the answer would most likely be a no, they will replace it with a referbished Fascinate if you got the insurance plan, other than that it would depend on the rep and manager to do something diffrent but I would not expect a diffrent phone...
Also you may qualify for the early upgrade but this will still mean you have to buy the devicce at contract price and renew contract, but this is only if you qualify and they do not have to offer this as a solution..
Good Luck..

I NEED Firefox 3.6.25 for my MacBook Pro. The ftp site is gone. How can I get it? I can't upgrade because of my processor.

The night that Firefox apparently stopped distributing Firefox for Mac 3.6.25, I had a computer crash that corrupted my copy of 3.6.25. I tried to go to the FTP site to get another copy to reload (using Safari) and the FTP site is apparently gone and Firefox will not let me download that version of Firefox. I'm limping along on Safari and can't update even my corrupted version of 3.6.25 because my processor won't support further updates. I NEED 3.6.25! Is there anyplace that I can get it? What can I do? My corrupted version of Firefox 3.6.25 doesn't work correctly. It opens improperly and doesn't work when it does open.

Hi,
You can try the latest in the [https://www.mozilla.org/en-US/firefox/all-older.html 3.6 series] which is still supported.

Lost Administrative Password and Have to update my flash player. How Can I get around this for updates?

Sure needing help here. I've lost my administrative password on my mac and have to update my adobe flash player. I've researched several, seemingly (to me) complicated ways around this. Does anyone have an easy solution. Really need this back up and running! Thanks in advance.

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
If you're still stumped, you may need to reset the password on your Mac:
http://support.apple.com/kb/PH18653
http://support.apple.com/kb/PH14325
http://support.apple.com/en-us/HT201240

My Apple iphone 5 is less than a year old, meaning it's still under the 12 month warranty. The touchscreen has stopped working and there are lines across my screen. Can I get it replaced for free by booking an appointment in store?

The rest of my phone is still perfectly operational. I can sync it to my Mac, I can still see my phone screen, meaning I can still see texts and calls coming through, the power button works, I can see my apps and my background, and the circle button at the bottom still works. It's just the touchscreen that isn't working. I can't slide across to answer calls or slide across to turn the phone off. As my phone is still under the 12 month warranty, will they replace my phone in store by booking an appointment at the Genius bar?

I was taken through some diagnostics over the telephone with an Apple advisor, who asked me to restore the software, back my phone up, etc, which I have done. He couldn't rectify the problem so advised me to take it in. I am booked in this evening to see an Apple advisor in store. I don't know of anything that I have done for this to happen! It was in my pocket on holiday in Portugal and was ok one minute, I took it out of my pocket and the vertical lines were on my phone and the touchscreen had stopped working! I hope I can get it replaced.

My phone has just broken and won't switch on, the battery was charged. how can i get it back on?

how can i get my phone to switch back on?? I have plugged it in and taken out the sim card and still nothing!

Press and hold the Home button (front of the device/circle with a square in it) as well as the Sleep/Wake button for 8-10 seconds and see if the Apple logo comes up. If it does not, please call AppleCare at 1-800-MY-IPHONE.

My iphone charger will not charge my phone, ive tested my friends chargers and they work, can i get it replaced for free?

i basically explained everything in the title, it is just the usb cable that doesnt work at all, the socket is fine.

mccollh wrote:
do you think they will think i caused this damage? and will they give me a replacement cable straight away as my phones completely dead and i need it for work :/
No one can predict what Apple will say when they see your cord. Just bring it in. If found defective it will be replaced on the spot.

HT4463 I attempted to purchase Civilizations V on my Macbook Pro, yet the application will not download. How can I either get the download to complete or get refunded for the purchase?

I attempted to purchase the app Civilization V for my Macbook Pro, but the app will not download. How can I get the app to either finish the download or get refunded for the purchase?

Yuk, what a horrible app. But if you insist...
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485

My friend has lost her Macbook Pro, instruction booklet .I know it was 2009 version. Can I get a replacement for her?

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