My friend have forgoten the apple id and email account just know the password of the apple id

hello dear apple support team.
i have a friend and he was forgoten the apple id and email account the problem is that he dont know even how to install an application from appstore
he went to the iphone shop and someone was opened an apple id
<Personal Information Edited by Host>

oh i see, the problem is that i want only the apple id i cant remember how it was in full ... just i wrote there that it was like [email protected] smth like that, i know the password of apple ID and icloud too but i cant remember the email id thats the probem how to get help in this issue,
there is not an activation lock .. just i dont know exactly the email of icloud
Activate iPhone
This iPhone is currently linked to an Apple ID (t●●●●●@l●●●●●.com). Sign in with the Apple ID that was used to set up this iPhone.
Activation Help
Apple ID

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Solved!
Go to Solution.

now eventually working
captain666 wrote:
I received and email on Friday saying I was being moved from BT Yahoo to BT mail next week. As the email was sent just after 3pm I decided to wait until I got home before checking all my log in details and reseting my bt yahoo password as I'd forgotten it. When I got home at 11pm I wasn't happy to see that I had an email from BT saying my account had been moved over from BT yahoo to BT Mail already (email at 10:30pm). First of all what happened to next week, 5 and a half hours between emails isn't enough time. I wouldn't mind but I did trial the BT Mail service for BT last year
I now have the following issues
When logging in I now get the Set up your BT ID(it did say the first time I logged in there was an option to skip this - not that I could see on the webpage), I get to step 2 link my services and cannot answer the details for my BT Mail password (as I've forgotten this). I have clicked on the forgotten your password link and it send me to the BT Yahoo password reset page? I have tried going through this process yesterday and today and created a new password. I have then left it overnight before using the new password in the BT mail password box but it still won't recognise the password - incorrect password - please try again. The password is working as I can send and recive emails using the mail.btinternet.com servers using outlook on my pc/tablet and phone
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My friend have forgoten the apple id and email account just know the password of the apple id

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