My friend is trying to sell his iPhone 5

My friend wants to sell his iPhone 5 16GB, but he's forgotten his iTunes information and can't remove his phone from iTunes
He rushed the set up of his iTunes account because he said he wouldn't need it (ha! wrong), as a result he has forgotten:
- the email he used
- password
- security questions
Pretty much everything, he wants to wipe the phone so he can re-sell it, is there away of removing his iTunes information?

Start here:
https://iforgot.apple.com/appleid
Recover Password here:
http://support.apple.com/kb/ht5787
Good luck.

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Trying to sell Verizon iPhone 4s to South Africa...

I'm trying to sell Verizon iPhone 4s to a friend in South Africa but i want to make sure that it would work for him. What would i need to do if it is possible?

It won't work unless you get Verizon to unlock the SIM slot first, and even if it works your friend could not get any sort of service, in or out of warranty, from Apple in SA. I would strongly suggest you sell the iPhone to someone in the US, and for your friend to buy an iPhone from one of the authorized resellers in SA.
Regards.

A friend created 3 accounts on his iPhone 5 but forgot the passwords. He can't reset the password as yahoo address is no longer valid. Erasing the phone doesn't solve the issue. How to register the phone with Apple?

A computer illiterate friend created 3 accounts on his iPhone 5 but forgot the passwords. He can't reset the password as his yahoo address is no longer valid. Erasing the phone doesn't solve the issue as the Apple server identifies the hardware as registered. How to register the phone with Apple?
I helped him create a new email address and new iCloud account on my Mac but when we try to register the phone with Apple it says: Maximim accounts limit reached for this device. How can he register the phone? I read different threads and found out that only Apple care can do that. We're in Romania and don't know where to call. Any suggestions on how we fix this?

When I checked the support site for Romania, you apparently don't have an Apple Care contact center. You "may" try calling the US Apple care number to verify the account and have the password reset sent to a different email address. 800-694-7466

I am trying to sell my Iphone 4 with flappy bird installed but would also like to clear everything on the phone but the app. Is this possible?

I have an IPhone 4 that i am trying to sell with Flappy Bird installed. Is there anyway i can clear everything off the phone including my apple ID without deleting the app. Please let me know!

No. Any apps will require your AppleID. You would have trouble selling it anyway.
<http://www.macrumors.com/2014/02/11/ebay-cancelling-flappy-bird-listings/>

I lost my friend's contacts when I tried to upgrade his iphone

Hi, I tried to update my friend's Iphone from my computer. However, he lost all his contacts. How can I retrieve them for him?

Here are some ways you can try to restore contacts on an iPhone that has been upgraded (it still applies to iOS 6):
http://www.seangw.com/wordpress/2011/10/ios-5-upgrade-lost-my-contacts/
Note: There are advertisements on that page, and I do receive financial compensation if they are clicked.
Hope it helps,
- Sean

My friend has some music on his IPhone 5 that I would like to have on my iPhone 4S. I would like to transfer it to my phone without having to plug it up to a computer. Is there anyway I can do this?

If anyone has anything that can help I would greatly appreciate it!

First of all, there may well be an ownership issue. If your friend bought the music using their Apple ID, they own the music and you cannot play it. You can get around that, but it would definitely require computers, two iTunes apps on those computers, and more.
Next, even placing ownership issues aside, there is not really a way to transfer music. The app called "Bump" transfers some data between iPhones, but I don't think music is included.

My cousin tried to restore his Iphone without a back up and now when he turn on the phone its stuck in the apple logo like it its all deleted need help on what to do !!

tried everything used itunes but it doesnt appear in the device list so i cannot do much what else can i try?

just relax and try this http://support.apple.com/kb/HT1808

My friend connects his iphone to my itunes for music but now when tries to download an app it asks for my email and password, how to fix this?

My friend connects his iphone to my computer because i have more music in my itunes library. when he disconnects it and tries to update or download new app it asks for my apple id and not his. Any way to fix this?

Stop letting him sync his device to your computer.
He has no legal right to any of the content on your computer.
Tell this friend to sync his device to his computer, this will remove all content that had been synced from your computer and replace it with content from his computer.
If he likes the media that you have, you can "gift" him some songs via iTunes or he can purchase it himself.

I am trying to connect with a friend via FaceTime from my IPad to his IPhone and it will not connect. We are both on wifi. What are we doing wrong?

I am trying to connect with a friend via FaceTime from my IPad to his IPhone and it will not connect. We are both on wifi. What are we doing wrong?

Read this:
There is a troubleshooting section at bottom.
http://support.apple.com/kb/TS5419

I have a 5s 7.0.4 that I had set up for finger print password. A confused friend mistook my phone for his and kept trying password until revoked. I have "Find My iPhone" on and can notbfind a way to shut off now to do a restore because password is revok

I have a 5s 7.0.4 that I had set up for finger print password. A confused friend mistook my phone for his and kept trying password until it was revoked. I have "Find My iPhone" turned on and can not find a way to shut it off now. It must be off to do a restore but we need password to turn off. Big circle. Any insight is appreciated. Happy New Year!

wadegrimm wrote:
... I have "Find My iPhone" turned on and can not find a way to shut it off now. .
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702

I have a friend that has the IPhone and I have Straight Talk, what the issue is,when I send picture texts from my ST phone to his IPhone,he always tells me he doesn't receive them.Why is this happening?

I have a friend that has the IPhone and I have Straight Talk, what the issue is,when I send picture texts from my ST phone to his IPhone,he always tells me he doesn't receive them.Why is this happening?

You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.

My friend itune account has been hack by someone . so he don't have password or security questions answers.So he want to delete his itune account because he can't signout his icloud account on his iphone.somebody help us!!

My friend itune account has been hacked by someone.And he change every things like password,security questions and recovery mail.So my friend don't have password or security questions answers.And he want to delete his itune account because he can't signout his icloud account on his iphone.Please tell me how to turn off find my iphone without password.
somebody help us!!
sorry for my some mistake in descussion because i am bad in english.

Welcome to the Apple community moonlight94.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

While my friend was setting up his iphone, i used my icloud. So now, when i send him a message i get the exact same message from myself. How do i fix this?

While my friend was setting up his iphone because i had recently updated it for him he needed a itunes account to use for "bump" so i could transfer his contacts back. So i used my itunes and icloud account to sign in so he could download that because he didnt have any of those accounts. So when i logged in he was basically me, my name was his phones name aswell. Well i used "bump" his name was the same as mine. I got the contacts to work but now every time i send him a text message, (imessage) i get the exact same message from myself. How to i unverify him off of my icloud so i can be the only one using it?

The fact that the problem only occurs when iphones are texting you leads me to think that iMessage may be the culprit. The fact that it is only iphones using SPRINT however is weird. Try turning imessage off on both yours and your sons phones to see if the problem persists. If it does, it may be a carrier problem.

How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back

How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back in and reentered it but that doesnt work.

Have your husband text the word "stop" to 48369. This should take his number out of the iMessage system.
Go into your settings under messaging and make sure the box to send as an SMS if iMessage is unavailable is checked.
Hopefully this will get your messages sending/receiving to each other.

I no longer have a computer and cannot put new songs on my iphone anymore. I would like to sync my phone to a friends computer, but he already has his iphone synced to that itunes. If I sync my iphone to his itunes will it delete any of his content?

I know longer have my computer because im taking time off of school. I have no way of putting fresh music on my phone and its bugging me. is it possible for me to sync my iphone to a friends computer and his itunes if his iphone is already synced to it, without it deleting any of his memory, data, iphone settings, or songs?

It will not, but syncing it will sync all of your notes, apps, songs, and email onto his computer. I mean that he will not see your email password, but he is logged in, and can back THAT up on his phone and steal it, but no, it will not.

My friend is trying to sell his iPhone 5

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