My friend needs help with iTunes

I'm on AIM with a friend right now, and he can't seem to get a specific music file into iTunes, no matter what he does. I already asked him if it's protected, but he said it's definitely not. I don't really know what else the problem could be, so I'm asking you guys. If you need any more info, just ask; I'm still talking to him, so...

What is the file type? Is an Mp3? OGG? WMA? m4a?

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My friend needs help with her ipod

My friend needs help with her Ipod. Here's what happened. She connected her Ipod to a casette adapter and the ipod just froze. She started doing the reset but to no avail. What do you think cause this? She really needs help so if anyone can suggest what to do that would be greatly appreciated.
I don't specifically know her ipod but I think that it is the Ipod 30gb.

Welcome to Apple Discussions!
She needs to reset her iPod by holding down Menu and Select for 6-10 seconds...
Resetting iPod
It may take several attempts. The above link also has "tips" if the iPod does not seem to be resetting.
If she has tried many times, along with the "tips" and the iPod still won't reset, then she will have to wait for the iPod's battery to die and then she can charge it back up and it should work fine. The iPod should reset though.
btabz

Cannot contact Apple, need help with iTunes & Registration?

1, The number provided does not work outside the US.
2, The number for Thailand doesn't work either.
Serial number: C02KJ0xxxxxxx
Technical Support says is Expired ???
3, Can can tech support be expired on a 3 day old machine?
4, Why won't it register on the website?
What a nightmare. I want to register my 3 day old computer but you say tech support has expired.
I'm in Thailand and cannot call your support number. Its the number is incorrect.
Really need some help with iTunes can someone help me? OK to pay but I really really need some support.
Jason

First, have you moved or renamed the iTunes or iTunes Music folders, or any of the folder or track files in those folders, since iTunes last worked correctly?

I need help with iTunes. I just bought a new laptop and I have a few questions

So I just bought a new laptop and few days ago. It's an HP. I have the iPhone 4 (8GB). So all my songs from iCloud are on my phone. I want to manually put them on my phone. All of my songs, videos, pictures etc. are on my new laptop. I went to apply the changes on iTunes when I selected "Manually manage music and videos". And a message came up saying "This iPhone is synced with another iTunes library on another PC. Do you want to choose to erase this iPhone and sync with this iTunes library?" Under that it says "Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So what do I do? I don't want to click sync and loose everything on my phone. I will no longer use the other comuter. I really need help.
Thank you!

There are some instructions on this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141
You should be able to copy iTunes purchased music from the phone via File > Devices > Transfer Purchases
If you still have your old computer and you haven't copied your library over form it, then there are also some methods listed on this page about how you could copy it over : http://support.apple.com/kb/HT4527 - the page refers to music, but I've used the home sharing method to copy apps, films etc between computers.

Please I Need Help With iTunes..!!

Hi I am New In This Forum and I hope I Could Find The Help I Was Not Able To Find and Get at Apple Store / Support Dept Lots Of Times I Call Them Over The The Phone I Am Not Kidding When Say Probably 10-15 Times, Plus The Times I Went Ahead To One Nearest Apple Store To My House For The Same and The Only Unique Problem That I Been Complaining For The Last 6-8 Months....Error Messages Like This >> iTunes : ERROR REQ Could Not Be Completed, Item You've Requested Is Not Currently Available In The U.S Store...!!! I Really Don't Understand it what Happen I Was Using Before For Years, I Have Like 5,000 Songs and Videos, Movies, Pictures etc, I Mean I Was Able To Use it, I Can't Not Even Have Access To Login To My Account at All Either..and APPLE STORE, They Just Told Sorry They Don't Know What's Wrong With it Don't Know How To Help Me..
My INFO IS: MacBook Pro 2010-2011
MAC OS X
VERSION: 10.8.2
PROCESSOR: 2.4 GHz INTEL CORE 2DUO
MEMORY: 4 GB 1867 MHz DDR8
STARUP DISK: MACINTASH HD
I Really Hope There's Someone Who Might Be Able To Help Me Out, To Resolve This Issue Or I am Going To Be Go Crazy About This Issue With iTunes...The Matters is That For Therapy I Really Need My Music and Its Not a Joke Music Its My Therapy Some How...Long Story...
Once Again Thank You. God Bless You All
Irene/[email protected]

Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538

New laptop need help with itunes.

okay so i got a new laptop for xmas and i want to transfer my songs from my old desktop to my laptop. is there a way i can load my ipod onto my laptop and use that to transfer songs.
my friend said that when i plug in my ipod to my blank itunes it will erase my songs. is there a way to download my songs to my laptop from my ipod?
i really need help!
THanks for the help.
xo kaiit
windows dell Windows XP

Your friend is right. the iPod cannot be used to update iTunes. I had the same problem about a year ago, and I just transferred each song using my jumpdrive. It's painstakingly boring, but it will work without wiping anything clean.

Need help with Itunes Authorization issue

I've been a Itunes/Ipod user for a couple years. During that time, I've sure spent over $500.00 on Itunes music from the Itunes store for my Ipod. My daugter and I both have Ipods.. There have only been 2 machines with Itunes installed here but I occasionally rebuild my computers to have the latest and greatest hardware for my business.. The other day I backed up all my music and data before rebuilding my machine due to hardware upgrades. Everything went smoothly including importing my purchased music back into Itunes.. The problem is I can't listen to it now. When I try to double click a song I get an error that says "You have already authorized 5 computers with this account. To authorize this computer you must first deauthorize one of the other computers" This isn't possible because the computers aren't around anymore to deauthorize. They were all housed (except 1, my daughters pc) in the same case as I have now.. Please respond...

The other day I backed up all my music and data before rebuilding my machine due to hardware upgrades.
okay. you may have ended up with multiple authorisations on that PC due to the system changes. if so the following documents should be of some help with techniques for freeing up authorisations:
One computer using multiple iTunes Music Store authorizations
About iTunes Store authorization and deauthorization

I need help with itunes for windows 7.

wondering if any one can help? i am running windows 7 and i recently had trouble with itunes it used to open and work, when i recieved my new iphone itunes decided not to open any more i tried un-install and re-install and it didnt work i reset my laptop back to its factory settings and re-installed itunes it worked for that day then went wrong again. i have tried doing apple software update and it comes up with error and some numbers followed by cc. if i try and re-install itunes it says invalid right to use bonjour.
any help? thanks

I have absolutely no idea who Ari is
It appears you do not know how to use this forum
To reply back to Ari, you should have done that on the same thread so that he can see it
Yes, you can call Apple if you are willing to pay for it
Allan

Need help with itunes iphone update

When I try to sync my iphone 4 with ios 7 to itunes for windows, I also receive the "can't use devise...requires itunes 11.1 or higher". I am advised to download this version at itunes.com. However, when I follow the link, I am not allowed to download b/c my phone already has itunes installed on it. The download link offers no tab or lik for either updating or downloading any new software. What am I missing? BTW, my pc is updated with itunes 11.1.

Same problem here. It shows up under devices but there is no "page" for it. No tabs, music, apps, nothing.

I have 2 computers and need help with ITunes I'm New!

I recently bought an iPod mini and have downloaded the iTunes to put music onto my iPod. This is on my main computer. Now I want to carry all of these songs over into my library which is empty onto my labtop and continue to put songs onto it. I have already downloaded iTunes for my labtop and everytime I go to plug in my iPod, iTunes opens automaticly and this message appears The iPod is linked to another iTunes music library. Do you want to change the link to this iTunes music library and replace all existing songs and playlists on this iPod with those from this library? I click no and this is wear I am at. If you understand could you please help me. Thanks

If you want to use the iPod with more than one computer, you need to change to manual transfer as outlined here.
Using the iPod with more than one computer.

Need help with Itunes problem not being able to put custom made ringtone on iphone 4s.

My iphone 4s is running iOS7. My windows laptop is running the latest version of itunes, i follow instructions everywhere to get the ringtone i made onto my cellphone and i get stuck where it says to go to the apps tab and then scroll down till you see the apps you have and choose the app that you made the ringtone with. Well when i select apps it just goes to the app store, it doesn't do anything else. How in the world do i get that to come up so i can move the ringtone from the app to my phone??? please help!

Although WAV files have the same audio coding as an audio CD, a disc full of WAV files does not act like an audio CD; it lacks the indexing and ToC needed in order for a "regular" CD player to play it. As Diane notes, put your WAV files in an iTunes playlist and burn it as an *audio CD.*

Need help with Itunes and IPod Shuffle

I have the latest updates for both Itunes and the IPod Shuffle. I have Itunes on two different PCs, one for the wife and one for myself. I got a new Nano and gave my wife the Shuffle I had and she gave her shuffle to a friend. Everything has worked just fine in the past. When she plugged in my shuffle it asked if she wanted to sync to this PCs library and she said yes. Everything went fine except that no files will copy to the shuffle. It seems to take a VERY long time to sync as well. I tried dragging a song or a playlist but it just sits in sync mode for a long time and then when it's done there is no music on the shuffle. I don't understand the problem. When I attach the shuffle to my PC it asks if I want to sync to the library and everything works, files transfer, no problem. Putting back on her PC and going through the resync business again results in the same situation. Help!

Hello! no, you haven't stumped the pros. This is a user board. No pros here to stump, just volunteers.
Shuffles are only designed to sync with one PC. Connect it to your PC and restore it to factory settings. Eject it. When your wife connects it to her PC, it should get recognized.

Need Help with iTunes 11.0 Column Browser - PC

In the new version of iTunes 11.0, I can't seem to get three columns when using the column browser. I want to see Artists, Albums, and then Songs in that order, but it won't allow me to move the Songs panel as a column. I was able to do this with the older version of iTunes. This is a waste of screen space since the artists and albums don't require wide columns at all. What is up with Apple these days?

I'm using iTunes 11.0.2 on a 21" iMac that's 2 years old. Today iTunes started playing on it's own and it's never done that to me before. I had to Force Quit iTunes twice and I restarted my computer. As soon as I restarted my computer I did not open iTunes, but within 10 minutes it not only opened itself but it started playing. This is super frustrating and I need it to stop. Can anyone help?

TS1292 Need help with iTunes cards

I have iTunes cards that say inactive. How do I redeem them

What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

Need Help with iTunes and Windows 7

Hi,
I recently purchased a new Dell laptop and tried to install iTunes for my iPod and iPhone. The first time I tried it out it ran smooth as anything, but if I'm connected to the net things start to go downhill. At my flat in University (no internet connect) it ran fine, but the second I went to the University computer room with my laptop, iTunes wouldn't open.
I have uninstalled and re-installed several times now, but obviously dont want to have to do this again and again...
Can anyone please help?
Thank you in advance
Dan

but the second I went to the University computer room with my laptop, iTunes wouldn't open.
What security software are you running on the PC, Dan? (Firewall, antivirus, antispyware?)

My friend needs help with iTunes

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