My friend's iCloud was hacked. Now he has changed his password and the files are slowly coming back. But some of them are all in numbers. What has happened
Files in iCloud are corrupted following hacking. How to restore the files?
Depending on your situation you do have external options:
If you are a minor (under 18 in most states..) get your parents involved. Have your parents talk to your antagonist's parents.
If you are an adult, or a minor and the previous suggestion did not work, you can take legal action. There are laws against stalking and harassment. Do not blow this off, do what you have to do to protect yourself.
Similar Messages
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My email account was hacked. Had to change email password, now unable to send email from my ipad
My email account was hacked. Had to change email password, now unable to send email from my ipad. I am such a novice technically, and have no clue what to do. Please help!
Hi Skiddishchloe,
I'm sorry to hear you are having issues with your email account and your iPad. If you are having issues sending mail from your iPad after changing your email password, you may find the information and troubleshooting steps outlined in the following article helpful:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Sincerely,
- Brenden -
My husband and I are divorcing and we have used his apple ID for our 2 apple tv's. He changed his password and now I no longer have access to the 300 or more movies, tv shows and music. He keeps telling me that , there is no way for us both to have it. So, since his Apple ID was the one programmed into our Apple TV's he has custody to everything. I know there has to be a solution for this, because I can't be the be the only person this has ever happened too!
Unfortunately the situation is thus...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs
http://support.apple.com/kb/HE37
I know it doesn't help you in your current situation... but you can leave Feedback for Apple here...
http://www.apple.com/feedback/ -
HT201412 My daughter has forgotten her password and the ipad is now disabled... help
My daughter has forgotten her password and the ipad is now disabled... help
If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the
Back Up option. If you have just backed up the device, it is not necessary
to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore or have forgotten your restrictions passcode, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
Hey guys, i get the message "Your Apple ID was deaktivated" I have changed my password and the pay method too but nothing happens
After resetting your password have you tried logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My lad has changed my password and now i carnt get on my i pod
My lad has changed my password & now im locked out as he carnt remember it
Do as the manual says and restore the ipod.
If you are unable:
iOS: Unable to update or restore -
I've been hacked and I changed my password but he still finds away to get into my Game Center and change my bio. I need serious help
Have you given your information to anyone? Family, friend?
Did you have another device with Game Center on it? Did you give a new owner of a device any passwords?
Do you share apple account with a family member?
Do you have a rescue email set up in your Apple account, with security questions?
I suggest you set up a new email account, write everything down and keep it in a safe place.
New email account and password. Not so easy that it can be hacked.
In your iTunes account on the computer. Login and change security questions, password and rescue email.
Again, make sure your password is not easy to guess. Same with security questions.
Write it all down and keep it somewhere safe.
I recommend a password keeper called Enpass. You can store 10 cards with user names, passwords, notes and account numbers in the free version.
Then you only have to remember one complicated password to open Enpass and retrieve your information.
If all else fails, contact apple support. -
The email said Icloud Customer Care but address is ________ I was stupid and didnt notice this when I went into link and singed in with apple ID and password. Now I cant get email. Help!
<E-mail Edited by Host>Apple sends no such emails. You succumbed to a phishing scam, and your Apple ID and password have been stolen.
To recover from this will require assistance from Apple: http://www.apple.com/support/appleid/contact/
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to. -
I have lots of tabs of eBay search pages which I update every day and from last night (26th Sep) and even now 27th they still have the same problem that the search does not continue but goes to a eBay home page !
I tried going back in history but the same thing came up again and again.
I copied a link from my history in Firfox and pasted it into IE which came up Ok - I copied that into Chrome and that was Ok as well !
I copied it back to Firefox and Still Came Up with the Same wrong page !!! Why ???
Please Please can you help ?When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove your eBay cookies individually.
Then try reloading the page. Does that help? -
is their a limit for dowloading a free application for apple store because am getting a not valid password and user id
Log into AppleID.apple.com and verify your Apple ID credentials are correct.
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I'm not able to pair my iPad via Bluetooth with my Logitech mini-Boombox. I recently brought my iPad to the Apple Store for an unrelated problem, and they replaced it with a new device. The old device had no problem pairing with any of my Bluetooth devices. I'm only haveing the problem with my new device. I was able to pair it with my Apple wireless keyboard, but not the mini-Boombox. I think I've done everything that I've read in other forum posts: I've toggled the Bluetooth setting on and off; I've reset the iPad a couple times; I've turned off and on the mini-Boombox; I've recharged the mini-Boombox. What am I missing here, and how can I fix this?
Hi ecb1999,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Cheers,
- Judy -
How can I delete his Apple ID and use my owns
You need to Delete that App and Download it using Your Apple ID.
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID -
Hi,
My ICloud was hacked. So I updated my password and now have my Iphone and the Icloud online email working. Yet the email set up on my Macbook Pro still will not work and I ran through the troubleshooting. It has ICloud IMAP. Can someone please help me with this?
Thank you.First, a caution: Do not retry passwords. Trying random passwords or wrong passwords more than (usually) twice, and that'll usually trip evasion, and you'll get blocked even with the right passwords. If you've retried random passwords, you'll have to let things "cool off" for a while, and try again later.
Open up the details drawer in the Mail.app Connection Doctor troubleshooting, and re-run the connection tests. Expurgate anything sensitive from the diagnostics, and post the iCloud-related errors here.
Alternatively, remove the iCloud account from the accounts listed within Mail.app. Re-add it. See if that clears the issue.
Alternatively and if the other options here fail, contact Apple iCloud support directly and request assistance. -
Just sync my iphone on my brother's computer and now I only have his contacts and images...lost mines
Sync back with yours. Or restore from icloud back up.
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I want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is valid. I cannnot delete the account because "find my iphone" wants the password linked to this old account. But when i go into the find my iphone app it is using my corect Apple ID. How do i fix this?
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).
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