My friend sends me pictures from her samsung verizon phone but i cannot recieve them. but regular txts are fine. how do i fix it. she can recieve mine.

my friend sends me pictures from her samsung verizon phone but i cannot recieve them. but regular txts are fine. how do i fix it. she can recieve my pictures and txts with no issues.
i have an iPhone 5

Contact your carrier to troubleshoot SMS/MMS issues.

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