My friend used my computer to update her ipod touch and down it's reset it's self and she's lost every thing
it updated alright but we got an error message at the end when it was backing it up, I should add she had never connected her ipod touch to my mac before
On your computer go to iTunes>Preferences>Devices and see if a backup of her iPod is listed. If so restore from backup
iOS: Back up and restore your iOS device with iCloud or iTunes
If she has an iCloud bckup restre from that backup . The link above covers that.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
She might be able to get some info from the updated iPod by
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
Similar Messages
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My daughter used a password to lock her ipod touch and she cannot remember it. How do we unlock her ipod. Any assistance is wonderful
To circumvent an iPod with a forgotten passcode you would need to restore the iPod to factory settings. This will remove the software and data/content from your iPod as well.
To put your iPod/iPhone into recovery mode:
1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
5. Click ok, then click the Restore button
After that you should be up and running in no time!
I hope that this is helpful. -
I tried to update my ipod touch and now I lost everything- music and apps. My music is backed up on an external drive, but not my apps. How can I restore my apps (some were purchased, some were free)?
If you remember what they are, you can download them again (you will not be charged).
You might wish to sync everything in the future. It makes it a snap to recover when necessary. -
My daughter is currently using my Apple ID with her ipod touch. I will be upgrading her to an iPhone 4S and would like to use a different Apple ID and a new computer and still keep all the current music and Apps that she has now. How do I do this?
Make a new Apple ID for her.
Use it on her iPhone 4S for iCloud, iMessage and FaceTime.
Use your ID on her iPhone 4S for iTunes and App Stores.
Sign in with your Apple ID on iTunes Store (on iTunes app of her new computer)
Authorize her new computer with your Apple ID in iTunes (iTunes menu>Store>Authorize this Computer)
Check "Share my Library on my Local Network" in iTunes Preferences in your and her computer
Sign in Home Sharing of her iTunes with your Apple ID.
Copy all the Music she wants from the old computer to the new one. (Must be on the same network)
Copy all the apps she wants from the old computer to the new one. (Must be on the same network)
Export all playlist as xml files from the old computer to the new one.(right click on the playlist to export and "File>Library>Import Playlist to Import)
Sync her iPhone 4S with all content she wants from her new computer (all data from the old computer will be deleted)
Are you sharing Contacts or other data from iCloud?
Be careful or ask for help about moving from iCloud account to another one. -
My daughters friend changed her password on her ipod touch and can't remember the password and when she guesses and gets it wrong, it disables her ipod. Does anyone know how to fix this problem??
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
my 2 year old daughter has set a password on her ipod touch and we dont know what it is. i rang apple and due to being out of warranty they couldnt help unless i paid £25. if anyone knows a way around this could they please help as this ipod is a great support for my daughter and keeps her entertained for hours. thanks
Connect to iTunes on the computer you usually Sync with and Restore...
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
Just updated my Ipod touch and it erased everything.
I just updated my Ipod touch and it said there was a error and I had to restore my ipod to use it again through Itunes. So I did this and erased all my music. How do I get back all the songs I just bought and all the apps back on my touch, without having to rebuy them?
They should be in itunes on your computer. Certainly you did not update before syncing your ipod to your computer. Just sync them back to the ipod, the same way you normally sync.
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TS2771 I'm trying to update my ipod touch and it gives me an unknown error. -1, i tried to reset.
I'm trying to update my ipod touch and it gives me an unknown error. -1, i tried to reset. Someone told me there is a reset option on the status screen on itunes, couldn't find that. so i just held to 2 buttons until apple showed up.
Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.
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I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!
The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store. -
I am trying to update my iPod touch and I want to sync my music, but it keeps saying that if I update then it will erase my current media and sync with my new one which has no songs in it, please help
Follow these instructions. When you restore the iPod as the articles say the iPod will also be updated.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
i went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help i whont my ipod touch back
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes. When I connect to Itunes it states unlock with passcode. Any suggestions on how to fix this
iPhone and iPod touch: Unable to update or restore
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
i updated my ipod touch and it is not functioning. The logo is blinking and it doesn't turn off either. Any help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My 8 year old put a pass code on her iPod touch and forgot it! Is there any way to get it to unlock?
My 8 year old put a pass code on her iPod touch and forgot it! Is there any way to get it to unlock?
This is asked and answered many times every day.
Look under More Like This on the right side of this page or use the forum search bar above it -
I have created an iTunes account on my current computer for my daughters ipod touch and tried connecting my ipod nano and it won't sync and says that it is associated with another iTunes library so how do I merge the two libraries?
You do not merge libraries.
iDevices sync to one and only one computer.
If you want a single library, you manually move the content from one library to another... all content will still be associated with the Apple ID it was acquired with.
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