My friend wanted to get some of the music off my itunes. when syncing it needed to udate her phone which it did - now all her photos are gone. and the last back up was from when she used my itunes 6 ago. How can we get back her photos :(Please help
My friend wanted to get some music off my itunes - when syncing it it said she had to update her phone software first - which it did. Now all her photos are gone. When we tried to restore the last back up - the only one was from when she used my itunes 6 months ago which was from her old iphone. So now it has put all her photos from her old phone onto her new iphone and deleted all the new ones. We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
bechosken wrote:
My friend wanted to get some music off my itunes
This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
when syncing it it said she had to update her phone software first
That's not quite what it said. Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera.
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