My full iTunes purchase did not download; what are my options?

my full iTunes purchase did not download; what are my options?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading selectDownloads in the left-hand column and make sure Allow Simultaneous Downloadsisunticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Similar Messages

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    I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...

    Download past purchases - Support - Apple

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    in app purchase did not download. What do I do? I retstarted app. Updated app. Rebooted phone. Any other ideas?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    Some music purchases did not download on my phone. How can i download them?

    What do you mean 'did not download' ? Are they new purchases that you've done on your phone ? Past purchases that you are trying to redownload ? Did you get any error messages when trying to download them ?
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    I downloaded Timberlake's "20/20 Experience (Deluxe)" today..although I got the songs, the iTunes LP did not download - WHY?

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  • HT1725 my recent itunes songs did not download completely. How do I redownload them?

    my recent itunes songs did not download completely. How do I redownload them?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
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  • HT1414 my ipad shut off while using my battery is charged and i did itunes restore did not work what now

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    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
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    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
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    The copy above was copied from this website.
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  • On my iphone the Itunes store did not download when I updated to the latest software 7.02.

    Updated Apple software on my Iphone4s. Itune store did not download but my songs did. I cannot access Itune store app. 

    Hi, helpme177.
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  • HT4539 I just purchased a "Bag of Gems" for $9.99 in "Clash of Clans".  The purchase did not download.  I checked my account and the $9.99 transaction has posted already.  I did the advise from  Apple Support to do software update and still nothing.

    I just purchased a "Bag of Gems" for $9.99 in "Clash of Clans".  The purchase did not download.  I checked my account and the $9.99 transaction has posted already.  I did the advise from  Apple Support to do software update and still nothing.

    Check restrictions.     Settings > General > Restrictions

  • I pre- ordered an album that came out today and it says i purchased it but it did not download. what do i do?

    i pre- ordered A Day to Remembers album and it came out today, it says i purchased it but did not download. What do i do?

    Did you get the notification email? You just have to click the link on the email.

  • Audio purchase did not download completely

    Tonight I downloded two albums. After the first album completed downloading one track did not download at all. A track on the second album only plays a few seconds of audio and then skips to the next track even though the download window indicated the track fully downloaded. When I go to the Store Menu and Check For Available Downloads it says all my purchases have been downloaded. Thank you for any help you may be able to provide.

    You bought it directly on the iPad ?
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  • Approved purchase did not download.

    My daughter requested/purchased a song from iTunes, I got the notice and approved the purchase, but the song did not download.
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    Try the Store > Check For Available Downloads menu option.
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  • TS1424 One of the songs on an album that I purchased did not download, the time did but the music didn't.  How do I get the rest of the music?

    One of the songs that I downloaded on an album that I purchased did not come thru.  The time did, but all the music didn't.  The rest of the songs came thru fine.   How can I get the rest of the song without paying for it again?

    Delete it and redownload it
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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