My full version photoshop elements 12 suddenly became a trial version. Help needed

I have installed my full version photoshop elements 12 via my dvd installer from mediamarkt and after 2 days...i cannot launch photoshop elements and says that my trial version has expired. I tried to uninstall and install the software 3 times. The fourth time I downloaded the Photoshop Elements Trial Version from Adobe website and used my serial number. Still it did not work and it continues to say that TRIAL VERSION HAS EXPIRED. Can anybody help me? Thanks.

Dear Barbara,
Thank you so much for responding. Yes, my OS is Windows. I will go through this and will let you know what happens.
Best regards,
Valerie
Sent from Windows Mail

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Process:         Adobe Updater
Path:            /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier:      "com.Adobe.ESD.AdobeUpdaterApplication"
Version:         Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type:       X86 (Native)
Parent Process: launchd
Responsible:     Adobe Updater
User ID:         501
Date/Time:       2014-11-21 12:39:47.691 -0600
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 42CCAEE7-C520-BA70-4B27-711A184AB1A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        0x93982952 __pthread_kill + 10
1   libsystem_pthread.dylib       0x96f15167 pthread_kill + 101
2   libsystem_c.dylib             0x940f029c abort + 155
3   libc++abi.dylib               0x99fe06c9 abort_message + 169
4   libc++abi.dylib               0x9a00147d default_terminate_handler() + 264
5   libc++abi.dylib               0x99ffec30 std::__terminate(void (*)()) + 14
6   libc++abi.dylib               0x99ffe64b __cxa_throw + 116
7   "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
8   "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
9   "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
10 "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
11 "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
12 "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
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2   libdispatch.dylib             0x96f1e532 dispatchmgr_thread + 52
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2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
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1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
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eax: 0x00000000 ebx: 0xa10e2c0c ecx: 0xbffff0dc edx: 0x93982952
edi: 0xa13a31a8 esi: 0x00000006 ebp: 0xbffff0f8 esp: 0xbffff0dc
   ss: 0x00000023 efl: 0x00000206 eip: 0x93982952   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x99fe3e46
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0x3ce000 -   0x3d9fff com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
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From: [email protected]
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Subject: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id
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