My G-5 Won't go past the Grey Apple Screen......HELP HELP HELP

I have a G-5 PowerMac.
Its about a year old.
I have used it more than sparingly. I bought it for video editing and have no other programs installed on it that didn't come with the computer besides Final Cut Pro
I tried to turn it on this morning to edit a project i'm working on and the thing just wont get past the Grey Apple Screen.
I really need help here. My hardware warranty runs out on December 31st and I dont have money for the Applecare $250 is really steep.
Help me turn the thing back on and get my editing going please
Email me at [email protected] if you can help me out
thanks
Chris
Power Mac G5 Dual Processor   Mac OS X (10.4)  

Hey Cris
I just got thru the same problem. My G5 was only 30 days old. I contacted Apple and after many phone calls I ended up purchasing the Applecare.
The parts were on back order for two weeks and they ended up replacing the logic board and the processor.
Good Luck!!!

Similar Messages

  • My G5 shut down + when it restarted it won't go past the grey apple screen

    here's a general rundown of how I got to this point...
    last yr the hard drive on my '05 G5 went, so i had it replaced (6-7 months ago) and for the last 2-3 months i've had problems with involuntary shut downs (cut to black) it started happening once a day and then there were days where it would happen more often and then less often and eventually got to a point where it was happening every 5-20 minutes, so i brought it in to get looked at and was told that it was the power supply that was malfunctioning. I mentioned that I would likely be buying a new mac in the coming weeks ( i did yesterday) and was told that I should be ok between now and then without having it fixed and then when i did get my new computer they would transfer all of my old data onto the new computer and would be installing the new power supply before selling it to a local school. then, 3 days before I was going to get my new mac, it shut off yet again, but when it rebooted it never went past the grey apple screen. after 4 or 5 minutes the fan comes on and is amazingly loud and this is where it stays until i shut it off. i'm not sure if this is simply the power supply finally going going gone or if this has something to do with the very new hard drive or who knows what else; i just want to get my info from the old computer onto the new and hopefully get the couple hundred dollars that i was told my g5 was worth. is there something i can do to get past the grey screen before i bring it in?
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    I doubt that your data have been lost, the hard drive should be fine. Too bad that you're going to sell it, you could have used the hard drive in an enclosure to back up your new computer to. Please remember to make frequent backups/clones, I use SuperDuper! and it works perfectly. I have used it to re-clone a drive from the external when things have gone bad, you can also boot from a SuperDuper! clone.
    Anyway, let us know how things go, I'm pretty sure your drive will be fine.

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    I had been away on business for a few weeks and yesterday I decided to run the latest updates for my powerbook. In the middle of it the computer froze for what I think is the first time since I bought it 2 years ago. I ended up having to shut the computer down with the power button. When I turned it on it wouldn't and still won't advance past the grey apple logo screen with the progress indicator. It just sits there for hours on end if I let it.
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    my macbook air won't get past the white apple screen.  I've tried power cycling the batter but won't help

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
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    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
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    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
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    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
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    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
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