My G-Technology External Drive is no longer recognised by my MacBook Pro. How do i repair this?
Following months of straightforward backing-up (using Time Machine) my 1TB G-Technology External Drive no longer appears on my screen when powered up and connected to my machine. I have read that this can happen after updates are downloaded onto the MacBook Pro (or indeed any other Mac product) but with update downloads being inevitable this cannot be avoided. Apple tentatively admit this is a problem but offer no solution that I can find! Even more annoyingly the drive itself is designed for use with Mac products and was the simplest plug'n play device I have ever used. Ideas please?
AB@isis
Contact the manufacturer for their trouble shooting support. In any case when updating the OS unmount and unplug external hardrives.
Similar Messages
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WD My Passport 1TB USB external drive randomly ejects from my iMac and MacBook Pro.
The drive is approximately 4 years old. When the drive is plugged in, I can see the data. It appears to be working properly. The only problem is that everyone of my Apple Machines are ejecting it. Several years ago, this drive connected to Mac machines with no problems. I have tried two separate USB cords. I have updated the firmware. I have tried it on my MacBook, two different Macbook Pro's, and my iMac.
All give the same result of random ejection of the drive and the error message of:
Disk Not Ejected Properly
Eject "1TB Passport HD" before disconnecting or turning......
Searching through the web, it seems this is an common/known problem. Does anyone know the solution?
Thanks,Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback -
What external drives work well with a late 2011 MacBook Pro (I7, Lion OS) apart from my Kingston flash and USB drive, and the SD drives that I use in my cameras and recording devices? I ask because I just found out the hard way that a Samsung EVO 840 does not. Also, should I avail myself of something that works with the Thunderbolt or Firewire connections? I'm looking to back up music and video files created and/or processed in Logic Pro and the Adobe Production Premium software suite (Premier Pro, After Effects, Audition, etc).
Hmm, not sure what problems you had installing this drive. The review here gives it good marks for Mac:
http://www.amazon.com/Samsung-Electronics-EVO-Series-2-5-Inch-MZ-7TE1T0BW/produc t-reviews/B00E3W16OU
There does seem to be a lot of prep to make it work:
"1. Preparation to install your new shiny SSD
1.a You will need a migration tool (I used the Sabrent kit USB 3.0 to Sata that was suggested in these review) see link http://www.amazon.com/gp/product/B00DQJME7Y/ref=oh_details_o03_s01_i01?ie=UTF8&p sc=1
1.b You will need to download a trim enabler (mid 2012 macbooks only support native trim with apple brand ssd's) I recommend going to cindori.org and downloading trim enabler version 3.xx. You can do this step before or after the OS migration
1.c You cannot use the Samsung SSD migration software *don't worry Mac has its own imaging/migration utility*"
Also in those reviews:
" Only down side when using this product in a Mac Mini is you will be required to download and install Trim Enabler so that your drive performs optimally on your Mac device. This is an Apple issue, not Samsung, but it is an extra step you will have to take after you install the hard drive, and any time you perform an OS upgrade." He rant's on.
Personally I only deal with OWC:
http://eshop.macsales.com/shop/SSD/OWC/
They are very knowledgable and if there's a problem they will gladly take back the item. (Never happened to me yet - 8 years and counting).
Just upgraded my 13" MBP 2011 to 120 GB for $79. Adobe CS 6 opens in 3 seconds! Awesome!
When I was in Chicago I had a pro photographer for a client. She wound up with 4 internal drives in her Pro, 4 external drives and an dual array locked in a steel vault in the basement. All from OWC. OK she was a bit paranoid. Great client though.
As far as value for price:
http://eshop.macsales.com/item/OWC/MES3FH7500G/
500 GB for $130.
However as far as reliability is concerned:
http://www.rockpapershotgun.com/2014/01/30/are-ssds-reliable/
http://www.extremetech.com/computing/173887-ssd-stress-testing-finds-intel-might -be-the-only-reliable-drive-manufacturer
So sudden power loss is an issue with SSDs.
Personally I'd go with a moderate sized SSD internally and a conventional external for backup. An array would be the most reliable. -
I have my itunes media stored on my external hard drive. On this external drive I have a folder called "TV shows". I previously cut and pasted itunes TV shows to this folder to free up some space. How do I incorporate this folder (TV shows) back into the itunes library?
assuming the copy files ... when adding option is checkmarked in preferences > advanced, drag the folder into an open iTunes window while holding option (⌥).
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My disk drive will no longer read my disks being inserted how do i fix this?
my disk drive will no longer read disks that i insert in there how do i fix this?
Take it in for repair.
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I just bought a late 2013 macbook pro retina 13" a few days ago. I am trying to transfer all my music from my old Dell laptop. I formatted by 1TB Western Digital MyPassport to exFAT to allow read and write on both operating systems. The 1TB WD My Passport is recognised by both my Dell and iMac but not my new macbook pro retina 13 (late 2013). My 1TB WD My Passport is USB 3.0 with USB 2.0 backward compatability. I also just bought a 2TB Seagate Desktop Backup Plus (which is powered) for backing up and extra file storage, THIS WORKS! I don't understand how this works on my macbook pro but my 1TB western digital my passport doesn't. PLEASE HELP!! I have done full formats as well (not quick ones) which take nearly 8 hours. PLEASE HELP
Is there a pattern to the time of day or other detail that may be
traced back to a OS X system cause of this odd phenomenon?
Are there any copies of system files on any of the attached USB
external drives? Any libraries, such as iTunes, iPhoto, etc?
Once the drives are indexed by Spotlight, are their permissions
ignored by the OS X? Content, if neutral, should not affect the
wake or sleep cycle; especially if they're ignored by the OS X.
Could there be a bad cable or other component? If so that would
be a difficult process of elimination to detect it. Usually replacing
most suspect components in the USB stream (external to Macs)
is a rote way to mechanically test that idea; & not 100% sure.
Does the equipment all have a good ground to the utility or house
electrical field? An intermittent ground may affect more than sleep.
Hard to say at this point. Maybe a late-night talk radio guru on
remote viewing could peer into your situation and sleuth it out?
Sorry to have run out of ideas, but the process must be electrical
& mechanical to some extent. - Or perhaps odd software inspired.
Do you have any phone-home spyware items inside, just jumping
at the chance to spill your information? Little Snitch may help.
PS: Perhaps the computer needs to go into Apple & have a genius
or product specialist at AASP test the unit thoroughly... BlueTooth?
see:
https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
Good luck & happy computing!
edited 2x -
Sorry if this is a repeat but I have a bunch of movies on an external hard drive I used to play on my Dell---they are all in avi format---how can I play them on my MacBook Pro?
Download this:
http://www.divx.com/en/software/mac
Ciao. -
Bug when I take pics pink strip on my screen
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
If that didn't help Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. -
My external drive is no longer displaying on my desktop
My external drive is no longer displaying on my desktop - Any suggestions on how to solve?
Thanks ;-)Finder -> Preferences -> General -> Show these items on desktop -> External disks
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I have a Power Mac G4 (2004) and want to transfer all my files to a new MacBook Pro 15.4". Can this be done thru firewire cable or do I have to transfer to an external Firewire 800 hard drive first?
Do it with a Firewire cable (buy a 800/400 adapter if you need it) - the USB transfer takes a much longer time.
Start up your old PowerMac G4 holding down the "T" key, for target disk mode.
On your new MacBook Pro open "Migration Assistant" in your utilities folder.
Connect the 2 computers by firewire cable and follow the prompts in Migration Assistant. -
itunes is copying/converting 500gb of music from .wma to .m4a files that are on an external drive onto my laptop which doesnt have enough room. how do i reroute these newly converted files somewhere with enough space for them?
new to itunes, used windows media player before that and always ripped music directly to an external hardrive and accessed it through the player. now that i downloaded itunes it is taking from the external hardrive and copying a second file for each song onto my lap top hard drive which does not have the capacity for all my music. as itunes converts music files i want them saved back onto my external drive or another location i have space for rather than the lap top. how do i change the setting to move the itunes media folder to another location. assuming that hitting copy and past and dropping it in a random location will cause a few errors.When I have done this, all I did was network the two machines and copy the contents of the iTunes folder to the other machine, and that's it.
My understanding (which may not be 100% correct) is that the one file that is absolutely necessary is iTunes Library, and that the XML file is actually a copy auto-generated from the iTunes Library, appearing in a different format only for non-iTunes apps that take advantage of the iTunes Library data.
As far as I know, if you simply have the Library (database) file and all your original music files, iTunes on that computer should operate as it did on your old computer. I believe that the Album Artwork, Genius Data, and XML files can be regenerated from the Library file. Not sure about the Extras file. -
My Western Digital external hard drive suddenly stopped showing up on my macbook pro and it disappeared from disk utility. I have tried making invisible files visible but nothing has worked and my hard drive shows up on a PC but not my Mac anymore.
What is the manufacturer of the external and how old is it? Does it have its own AC power supply or is it USB bus powered?
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I just backed up my photos by copying my iPhoto Library onto an external drive. Now the Library on my MacBook won't open. I can only open the photos if the external is plugged in. How can I resolve this issue?
Exactly what did you do?
The correct steps are
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
My guess is that that you have not switched iphoto to use the external drive yet - opttion launch and select libary
LN -
is it possible to use one of the mac pro's internal hard drives as a external drive that can be accessed by a macbook etc?
Only if you move it to an external enclosure and let them both access it through a file server.
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I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retrieving my existing software?
According to Adobe instructions installation files are not available for Elements 8?
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