My gift card didn't work

I bought a $15 iTunes gift card and after I scanned it with my phone I only had a $6.44 balance. I downloaded a second $15 iTunes gift card and that worked out fine. What can I do to get the rest of my credit from my gift card???

Ilvegesj128@gmail wrote:
I bought a $15 iTunes gift card and after I scanned it with my phone I only had a $6.44 balance. I downloaded a second $15 iTunes gift card and that worked out fine. What can I do to get the rest of my credit from my gift card???
Go to your Purchase History:
http://support.apple.com/kb/HT2727
and review your purchases to make sure that you should indeed have the balance left you think you should. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display. This display error can usually be corrected by logging out of the iTunes Store and then back in. It's also possible that you owed money which would have been paid from that first iTunes card.
If you confirm that you should have a higher balance left but the iTunes Store isn't showing it correctly, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

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