My Gift Card order undelivered.

I also have the same problem. I also bought a gift card fo $10 and is still not deliverd to the mail address. now its more than 48 hours.

jithi wrote:
I also bought a gift card fo $10 and is still not deliverd to the mail address. now its more than 48 hours.
Hello
We can't assist you until you advise which supplier you purchased from.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Gift card ordered on June 10 not delivered.

Same thing happened to me on June 10. I waited for 3 days for them to deliver the gift card, but not a single thing! It seems like all the skype employee do is saying "I will forward your message to chatandvision " and all chatandvision do is giving you promising words! I will file the dispute now. I hope it saves you some time skype people!!
Post transferred from where added to create its own new topic;
Subject/title edited accordingly to differentiate from other enquiries and to reflect post content.

Dear Echolll,
your order has been cancelled as per ypour request.
Best Regards,
Mike
chatandvision

Another Report of Gift Card Ordered and Not Receiv...

Me too ! It was a birthday gift for yesterday. It now makes no sense to arrive two days late, and just looks like a gift of charity.
I was annoyed to have to fill in all my credit card details as skype already has them, and I don't like doing it online to unknown third parties without paypal. It was a gift from me to a fellow skype user, so should have been a very smooth transaction.
It was from Carol ([Removed for privacy]) to Marc ([Removed for privacy]).
Please contact Chat & Vision and cancel and refund my order. It is unsettling to discover that they are an online sales and marketing company.
Thanks in advance,
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

Hi, Lilashiv, and welcome to the Community,
lilashiv wrote: I was annoyed to have to fill in all my credit card details as skype already has them, and I don't like doing it online to unknown third parties without paypal.
Skype's authorized vendors do not have access to Skype accountholder files or records, so this explains why you were requested to provide payment details again.
Your post is flagged for review by those to whom I report.
Regards,
Elaine
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FAQ: Gift card & hardware orders from Skype Shop

Skype customer service cannot answer questions regarding your order status. If you have a question regarding your order from the Skype Shop please refer to the order confirmation email. This will contain the information about your point of contact for the actual merchant you placed your order with.
Here are the contact options for some of our shop partners:
Chat and Vision support - Hardware and Skype credit gift card orders
Amazon support
Freetalk support
Newegg support
Rakuten support
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Hello,
There are a number of internationally reputable organizations who supply Skype Gift Cards (BestBuy, amazon.com and others). You will find them in a few seconds via a Bing/Google search. My advice is to dispute the charge with your c/card company, arrange a charge back and purchase from one of those suppliers.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Chat&Vision Gift Card.

I had the same issue. I was refused once and when I did another I got this e-mail saying that:
We have some news about the Skype Gift card order you made with us on 3rd Jan 2014. Here at ChatandVision we take online security very seriously, which means that we have certain safeguards in place to ensure that our customers are protected from any potentially fraudulent activity. As a result, from time to time, certain orders are selected for additional security checks prior to the order being processed, including the following items in your recent order:
Qty
Product
Unit Price
Total
3
Skype e-Gift Card (USD 10.00)
7.00
21.00
Cost of Items
21.00
What this means is that one of our online security specialists will be personally looking into your order on the next working day and will then be in touch via email should there be any further queries. We apologise that this will inevitably result in a slight delay in completing your order, but we hope that you understand that these precautionary measures are important to ensure that we are able to continue to provide the highest level of protection for your online payments.
If for any reason you are still waiting for an update in 2 working days, please feel free to contact us by visiting the Contact Us page on the website.
Thank you for shopping with ChatandVision.com.
If the transaction is passed under Paypal, I don't understand why Chatandvision delays the purchase in thie unaccepatable way.......

I also ordered a gift card on Dec 21st... paid via MasterCard and the payment shows on my statement... It's now Jan 13th and I have not received my gift card after repeated contact attempts... my recourse now is to contact Mastercard...

Re: Gift Card undelivered

I have purchased a gift card for my recipient worth $45 but it is undelivered to his email as on date.I have repeatedly contacted the customer support by emailing them but there's no proper solution yet,the gift card isn't delivered yet.I am very upset with chat and vision regarding how the issue is being handled.

Hi michaelsworld,
Could you kindly provide me with your order number please. I will look into your case with priority and update you asap.
Looking forward to heating from you soon.
Kind regards,
ChatandVision Ltd,

If I wanted to exchange my iPhone 5 for the new iPhone 6 (no additional cost after $199 gift card from selling iPhone 5) do I have to pre-order online or do I just have to show up at a Verizon store Sept 19th?

If I wanted to exchange my iPhone 5 for the new iPhone 6 (no additional cost after $199 gift card from selling iPhone 5) can I pre-order online now or do I just have to show up at a Verizon store Sept 19th?

scodaddy, that is a wonderful question. We are super excited about the new iPhone. You can always pre-order your new iPhone online and then start the mail in rebate by following this link: http://bit.ly/GGnDDC Or you can always go into the store location and do it all in store on the 19th when the phone is launched. That would depend on if the store has them in stock when you go in. I hope that this was able to address your concern.
KevinR_VZW
Follow us on Twitter @VZWSupport

*SD:Payment Cards: Use of Payment Gift card for a purchase on Sales Order*

I have to implement the use of GIft card on the SAP Sales Order. The scenario is listed below.
1.Customer Calls the Call center and want to use the Gift Card issued for Purchases which he/she is making.
2.The asscoiate should be able to enter Gift card Number in the Credit card field of the SAales Order and should be able
to Process the transaction.
3.The authunticity of Gift Card will be checked by the thirdparty Provider ( Like Moneris, Paymetric,etc).
Can this Gift card scenario can be implemented in SAP on Sales Order?.
During the phase of the Saving the order, the Card Funds checking and final purchase need to be completed.
My Questions are:
1.Can this scenario be Implemented on SAP Sales Order.
2.Can we use the current card type and Credit card fields on the Sales order.
3.Can we write the new function Modules to achive this.What Function Modules can be used as basis for this devlopment
4.This scenario is just like a Debit card Transaction( where the Gift Card has certain amount of money on it and when used, the money will be debited from Gift card and transaction is processed).
5.How the settlement is done in this case, will after the Sales order is successfully used this Gift Card, will we need to generate invoice for our account purposes and send the settlemnt file to the thirdparty proviedrs(Moneris,Paymetric ).
6.Did SAP implemented this any where?.
I have full idea of Credit card, but not sure if we can implement this for Gift Card use on sales Order.
Any help is Greatly appreciated and rewarded with many points.
Regards,
Raj
Edited by: RAJENDAR REDDY on Jul 24, 2009 10:04 AM

Hi Raj,
You can process gift cards just like debit cards. You will still have to create billing for it for settlement process.
If your gateway is Moneris, you will still need a middleware such as Paymetric solution to connect to Moneris. My team work with Paymetric to help clients implementing credit card and gift card solutions. We have implemented several gift card solutions though each project has a slightly different solution due to the difference in business requirements.
Hope this helps,
Noriko

How do I remove my credit card details from iTunes? In order to use my iTunes gift cards!

How do I remove my credit card details from my iTunes, I order to use my iTunes gift card? Every time I try to buy something on iTunes it asks for my credit card details instead of using the voucher.

Click "iTunes Store" in the left sidebar and under Quick Links (on the right) click Redeem. Your account will automatically use up the gift card money as you purchase your next consecutive items.
In other words, it won't charge your credit card until the money runs out. When the money runs out it will go back to charging the credit card.

Can I use an iTunes gift card to order a photo book from iPhoto for iOS?

Can I use an iTunes gift card to order a photo book from iPhoto for iOS?

no - credit card or debit card only unless they have recently changed their policy
LN

I ordered my iPhone 5s in online and already received it. but there was supposed to be a $ 50 gift card with this, i haven't received it. how can i get the gift card?

I ordered my iPhone 5s in online and already received it. but there was supposed to be a $ 50 gift card with this, i haven't received it. how can i get the gift card?

Contact whomever you ordered the device from.
No one in these user to user support forums can assist with such issues.

I need to cancel a gift card i ordered

I ordered a gift card for my son's birthday from facebook . He no longer has any devices to use it with. I need it cancelled. How can i get it cancelled?

You can't - all iTunes Store purchases are final. You can contact Apple here:
http://www.apple.com/support/itunes/contact.html
explain the circumstances and see if a refund can be arranged.

I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase? Than

I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase?
Thanks.

JaniNY wrote:
I thought of that, but my question is does it automatically flip to the CC.
Yes.
If you have a gift card balance, iTunes will use that.
If the total is more than that, the difference will be charged to your credit card.
You need do nothing.
See this -> iTunes Store: How to redeem a code
Free song credits are redeemed first.
If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.

Why is apple requiring me to enter a gift card credit card or itunes card in order set up a new account

why is apple requiring me to enter a gift card, credit card or itunes card in order to set up a new account

My assumption is because you aren't setting the account properly. You can't set up an Apple ID and then try to use it without a credit card unless you follow a very specific procedure which you obviously did not do.
You have to try to download a free app first - before you set up the ID - and then create the ID from the prompts. You set the ID up first and it doesn't work that way. You will have to either enter a credit card now and then delete it later, or start all over again with a new ID. If you start all over again, you have to sign out of the current ID in Settings>Store - tap your ID and sign out. You will also need another email address because you already associated your email address with the first ID.
This explains how to set up an Apple ID/iTunes account without a credit card.
http://support.apple.com/kb/ht2534
As I said, this is my assumption, if there is something else going on here, post back with something more detailed other than "why is Apple requiring ...." We can't possibly know why you can't do without some more information to go on.

DId not receive Gift Card for a cancelled order

Hello,
A month ago I placed an order for in-store pickup at store 536 in Manchester, NH. The store had an issue with the order and sold the item instead of holding it for me to pickup. I called the CS line and after explaining my frustration the order was cancelled and refunded and the customer service representative agreed to send a $5 gift card for the trouble, even providing me with a confirmation number. He said the gift card would arrive in 8-10 business days. It has been a month now and the gift card has not been received. I would like this issue to be resolved. I have the confirmation number as well as the order number it is related to and would be happy to provide this info to a Mod.
Thank you.

Hi Cortano88,
I am sorry to hear that a gift card we may have offered you as a one-time gesture has perhaps not arrived yet. It can generally take 10 to 14 days (7 to 10 business days) for something like that to be delivered, so if it has been a month, then we definitely need to take a look and see what might have happened. To further discuss the issue at hand with you, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the envelope icon located at the top of the page.
Thank you for connecting with us on the forum!
Derek|Social Media Specialist | Best Buy® Corporate
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My Gift Card order undelivered.

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