My Gift Card Wont Work

I redeemed a gift card on the iTunes store and it shows that it worked. But whenever I go to buy something on the iTunes store its says I need to use a credit card. My credit is still shown in the top right corner of the store as $15.00 but I can't use it. Please if you know how to fix this, tell me.

Again, if you're attempting to purchase apps or games from the Canadian iTunes Store, you can't do it with a gift card. There will be no resolution to this issue since it's not a mistake or bug.
If you're trying to purchase music, videos, etc. and are having a problem, start a new topic, providing full details including Windows and iTunes versions, error messages, etc. and perhaps someone here can offer advice.

Similar Messages

  • Itunes gift card wont work

    i tried putting the gift card code into my ipod and it keeps saying that its an invalid code, even though i put it in the EXACT way that it is on the card.

    Inactive gift cards are cards that were bought at the store but were not activated or improperly activated at the time of purchase. This means that if the card was "swiped" incorrectly, not swiped at all or swiped multiple times, the card becomes inactive. This is because the cards are sent to the retail stores without any value and "swiping" the card places the value amount of your purchase on the card.
    iTunes does not send out replacement codes for inactive gift cards without receipts. You will need to provide them a proof of purchase before this is activated as the cards are sent to the retail stores without any value (inactive). However, they do have holiday exceptions (around december to mid-january) that allows them to activate cards even without a proof of purchase.
    Since gift cards never expire, you might want to keep the gift card until december if you're still interested in using it. Just a thought.

  • Gift Card wont work

    Please help me.  I have been trying to use a gift card tomake purchases from itunes, but it says that verification is required and I must answer my seciruty questions.  I don't remember the answers to my questions and I'm not getting the email to reset the answers.  I need help.  I have over $30 on gift cards that I want to use.

    If the email isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108348)

  • Gift Card Wont Work in USA - How do i Give gift to USA Friend?

    hello
    I recently purchased a Gift card for my friend in USA ( i live in canada)
    and he is not able to redeem it,
    I cant get a refund either, how can i fix this issue?
    thanks alot

    Brooke5000@ wrote:
    Hi I'm trying to use my gift cards that I purchased from the California, I live in Australia ...
    iTunes Gift Cards are only Valid in Country of Issue.

  • Itunes gift cards not working with 2 separate acounts

    Hello, We need some help with Itunes gift cards. My son received two gift cards and partially used one. Then my wife received a new ipod and we set up her account on the same computer as my son's and used the same email address. Now neither gift card will work. What can we do to remedy this? Thank you in advance for any help you can offer.

    Yeah, that won't work, I guess the gift-giver didn't read the fine print
    http://www.apple.com/support/itunes/musicstore/giftcertificate/
    Can I redeem a US gift certificate if I live outside the US?
    Gift certificates purchased on the iTunes Music Store are valid for use only in the country in which they were purchased. Gift certificates purchased in the United States may only be redeemed by residents of the United States.

  • Can't get my iTunes gift card to work.

    Hey
    I can't get my iTunes Gift card to work I got the first part right but when I need the serial number it wouldn't work I entered it right everytime but still wouldn't work so I got out of the page and started again and I entered the Activate Numbers and it said that the card hasn't properly been activate seek help.... What do I do?

    If the error message you are receiving is that your iTunes Gift Card in inactive, you should contact iTunes Store Customer Support via the Contact Support link on the lower-left side of the iTunes support page and include attached digital photos or scanned images of the sales receipt and both sides of the gift card.

  • I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.

    I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.

    Hello SBentley22,
    I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
    I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
    Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Halp. my itunes gift card isnt working

    my itunes gift card isnt working. like i put in the code a couple times  and it didnt not work..

    By 'didn't work' you mean ... ? Do you get any error messages ?
    Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was then, depending upon what happens when you try to redeem it, see if this page helps. If it's a problem that only iTunes Support can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • My iTunes gift card wont redeem, it says that it's invalid.

    my friend bought me an itunes gift card for my birthday, and when I tried to redeem it it said that the code is invalid. I tried 6 or 7 times and it still won't work. Is there any way that I can get it activated somehow without going to a store?

    Take a look here:
    http://support.apple.com/kb/TS1292
    Regards.

  • I can't get my Itunes gift card to work.

    I bought a $15 gift card to use for my iphone and I can not get it to work.

    When/how is it not working, when trying to redeem it or when trying to buy things with it ?
    If you can't redeem it and you are getting a 'not activated' message then can you take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
    If you are getting an 'invalid code' message and this page doesn't then also try the above link to contact iTunes Support.
    If it's a different problem ... ?

  • IPhone, iPod gift card--will work for iPad?

    I thought I was buying a gift card for my wife to use to purchase apps for her iPad. The gift card says for iPhone and iPod. Will it work for iPad as well, or is there a specific iPad gift card that I need to get?

    If these are Apple-issued cards, the designation of "iTunes Apps Gift Card" for any card that carries a monetary amount is marketing only. All those cards are actually good for any content in the iTunes Store, for any device.
    Regards.

  • Gift card doesnt work

    Hi,
    i buy gift card for my iPod touch 5gen. and i make a new account. I select option "none" and write in code form my gift card. I make account and change store to the United States. I try to buy app and they ask me for security questions, i write this and then said that i need first to complete billing informations and my gift card doen't work or what?
    Help me.

    Yes. However, you can
    Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Then you should be able to redeem the gift card for paid purchases

  • My gift card isnt working what do i do

    i was trying to reedem my gift card and it wouldnt work i have two of them .

    Contact http://www.apple.com/support/itunes/
    Don't forget to give the serial number of the cards.
    Check the link below on how to spot the serial number.
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292

  • ITunes gift cards wont redeem

    i hav just brought three iTunes gift cards in the last 2 days thinkin that there was just a problem with a perticular 1 . but now that i do my research they is no real sollution 2 this problem yet... i do alot of downloading and stuff 4 myself and i am lost with out the new music i cant download cuz of this problem im very annoyed with it and i hope some1 can figure it out 4 me i hav sent emails n letters 2 the support people thing and still no reply i hope i get a quicker response through here
    any help will b much loved
    xxxxxxxxxxxxxxxxxxxxxxxxxx

    Hello,
    Thank you for using the Apple Discussion Board!
    In rare occasions gift cards are not activated when you purchase them. You will need to email iTunes Store Department to get this resolved. This can be done by visiting the following URL: http://www.apple.com/support/itunes/store/browser/
    They will get back to you within 48 hours.
    Cheers,

  • Gift card wont redeem

    I got a $50 gift card and when I try to redeem it in itunes it says it is invalid.  I would really like to use it. Can anyone help? oh and we bought it at the apple store

    i actually got two and they both are doing the same thing.

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