My girlfriend gave me a $25 iTunes gift card for Christmas, so I switched to the Canada store and spend most of it with .02¢ remaining. *Now I want to switch back to my original store, but I can't.

My friend gave me a $25 iTunes gift card for Christmas, so I switched to the US store and spend most of it with 11¢ remaining. *Now I want to switch back to my original store, but I can't. iTunes keeps saying "You have a store credit balance; you must spend your balance before you can change stores.*

You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged  to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

Similar Messages

  • I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?

    I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?

    iTunes Store: Invalid, inactive, or illegible codes

  • I got an itunes gift card for christmas...

    but I can not figure out how to use it. YES i did read the instructions and i read the instructions right on iTunes and like for whatever reason there is NO BUTTON to click to put in the giftcard serial number thingy. ive checked EVERYWHERE in itunes ive clicked all over.
    Can someone please help me out? Perhaps i just missed something >_< It says to 'click under account and add giftcard" or something and i clicked my account and theres nothing there
    To use an iTunes gift certificate or iTunes Gift Card:
    In iTunes, click iTunes Store (below Store).
    Below Account, click Gift Certificate or iTunes Gift Card and follow the onscreen instructions.
    If you don't have an Apple or AOL account, you have to create one before you can redeem the certificate or card. You don’t need to enter credit card information to redeem only the amount of the certificate or card.
    I tried that >:[
    please someone help me.
    Oh and also it says iTunes MUSIC giftcard... is it STRICTLY for music? :P I dont listen to music.. no offence to apple but i think 99 cents a song is a rip-off and i'd rather buy a movie XD and if it is only for music is there anyway i can trade it back for a universal one?
    ive never used a giftcard before...
    Dell desktop with windows XP home edition / MacBook 13 inch white 1.83GHz   Mac OS X (10.4)   30gb black video iPod also.

    Open iTunes and select 'iTunes Store' you will be in the main iTS page - there is a link that is titled 'Redeem iTunes Card Gifts' - chose that link and you will get to a page that will allow you to continue. If you cannot find that link the use the below link and you should end up on the required page - you will go there via Safari then to iTunes.
    https://phobos.apple.com/WebObjects/MZFinance.woa/wa/redeemLandingPage
    Read the loaded page for terms and conditions and as far as I know a Gift Card is good for any item in the iTS - music or video - but as I suggested read the page listing the terms and conditions
    MJ

  • I live in Scotland and have three grandchildren in USA, how can I give them iTunes gift cards for Christmas?

    I live in Scotland.  I have three Grandchildren in USA.  I would like to gift them iTunes for Christmas.  Is this possible now as it hasn't been in years past.  Thank you for any help.

    You can go to other online suppliers of iTunes cards and buy from them and provide the redeem number to your Grand-Children - Look up in Google

  • Issue redeeming a US iTunes gift card for Australia registered account

    I received a US iTunes gift card for Christmas but currently have my apple ID registered in Australia. I tried to switch my iTunes store registration from Australia to the US to redeem my gift card, but am unable to do so because iTunes says "you still have rentals that have not expired". How do I delete the rental record so I can switch the country and redeem my gift card? Thanks

    You can ONLY use the itunes store of your country of residence AND ONLY while you are physically located inside the borders of that country.
    Are you in the U.S?
    Do you have a valid U.S billing address on your credit card?

  • How do you use an iTunes gift card for in-app purchases?

    My kids received iTunes gift cards for christmas and want to use the $$ towards in-app purchases in Clash of Clans. We've already redeemed the cards to their iTunes accounts. Now they want to use them within the app.
    How do they do this? If they try to purchase something it seems to just go against a credit card, and not give them the option to use the iTunes credit.
    Please help!
    Thanks,
    PinoFamily

    legendary80 wrote:
    I entered the code and applied to my apple account, so I assume I already have the credit.  When I tried to make an in-app purchase, it asked me for my password again. 
    How do I know if the in-app purchase is deducting from the redeem credits or from my credit cards.
    Also, is it possible to check the remaining balance of the iTunes gift card?  This is the 1st time I deal with apple gift card... Quite confusing...
    Please kindly advise.
    Thank you for your attention.
    Purchases are always deducted from the credits first.  Look at the menu bar at the top for remaining credit.  My credit is $23.59.

  • Dear apple , I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please thank you

    I want a solution to this problem
    Dear apple ,
    I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
    thank you

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (92282)

  • Hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

    hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I got two iTune gift cards for a gift, but when i try to redeem them, they say that an error has occurred.  i havent used them before. what should i do ?

    I've recived two iTunes gift cards for the holidays from a family friend in the mail.
    When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
    can you please help me out asap?
    thank tou
    Laura.

    Hi there Laura Petrau,
    You may find the information in the article below helpful.
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292
    -Griff W.

  • I received a goggle play gift card for Christmas.  Is there a way to use this card in the ITune store ?  Or is there a way to convert the google card credit into Itune credit ?

    I received a google play gift card for Christmas.  Is there a way to use this card in the App store or Itune store ?  Or is there a way to convert the google credit into itune credit ?

    No - sorry.
    GB

  • HT1541 I live in Canada and have a Canadian iTunes account. How can I purchase an iTunes gift card for a relative who lives in another country?

    I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?

    Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
    Regards.

  • How to get iTunes gift card for free in India?

    I am willing to get free iTunes gift card here in India I have checked the web and have found one way through FREE MY APP but later on found that the points can be redeemed only in us iTunes Store not in indian iTunes Store so can any one suggest me any way to do such things and get iTunes free gift card In india please help me I don't have credit card so I am unable to make paid apps purchases and please don't recommend me to jailbreak the iPhone I am not interested in that

    The code is on the back of the iTunes gift card
    Do you have an iTunes gift card?

  • HT2736 how can i purchase an itunes gift card for myself

    how can i purchase an itunes gift card for myself

    Oldbiker, the easiest way is go to a retail store that has them, and buy the denomination(s) that you want.

  • HT201209 My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

    My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

    Try Here  >  http://support.apple.com/kb/TS1292
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    And there is this...
    http://www.apple.com/hk/en/support/itunes/store/giftcard/

  • Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?

    Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?

    The obvious answer I think is that maybe you are not entering the letters and numbers correctly. I almost never get it right the first time when I use a gift card.
    Try entering the code again - slowly and methodically. If it still doesn't work - look here for help.
    http://support.apple.com/kb/TS1292
    One final thought - if you are using a gift card that was purchased in another country - say like you have a Canada gift card and you live in the U.S. - that card will not work in the U.S. iTunes store.

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