My glass screen popped out of my iphone 4 so I popped it back in and there is a big black spot and half of my screen is white do I get a new phone or replace the screen
Please help
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information
Similar Messages
-
My i-pod touch screen craked, I'm wondering if it makes more sense to get a new one or replace the screen? If i replace the screen where would I have to go?
Apple will exchange yours for a refurbished one for:
Apple - Support - iPod - Repair pricing
Here is one third-party place. Google for others.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
I forgot my iPod at a bomb fire at school and it was on the field and water got on it everything works but you can tell that theirs water inside how much would it cost to replace the screen at apple
Place the iPod in a sealed container with a desiccant for a week. Uncooked rice works. Change the desiccant every day or so for a week.
Do not charge or turn on the iPod until dry. Then try:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for
$199 for a 64 GB 4g
$99 for the other 4G iPod
$149 for 5G iPod.
They do not fix yours.
Apple - iPod Repair price -
I broke the screen to my new iPhone 4s and we purchased a new screen online but it is too complicated to install. Any solutions you can provide that won't be too expensive?
Dirty Vegas wrote:
Yes.
You can get it replaced at the Apple Store Genius Bar for far less than the retail cost for replacement.
So the user won't have to pay the retail cost for a replacement if they get it replaced?
You mean they won't have to pay the price for a new phone to replace the broken phone with a refurbished phone thru Apple. -
My iphone recently got dropped into water what do i have to do to get a new phone?
I was running out to my car after work today, when my iPhone fell out of my pocket and landed in a puddle. I need to know what I have to do to get a new phone. I looked up my serial number to see if I am still under warranty, and i bought the Protection Plan through apple which changed my one year warranty to a two year warranty instead. Being that I am still under warranty, will iPhone replace my phone? I was under the impression that no matter what happened to my phone, if I purchased the AppleCare Protection Plan, that Apple would take care of me. Anyone have any ideas? My phone is working fine other than the sound. When I make a phone call I can't hear anything through the ear speaker. If I turn the speaker phone on, I can hear it but it's not very loud. Or when I go to play songs, they won't play. The volume button has completely disappeared. Someone please help? I can't afford to buy a new one, and would really appreciated it if someone had an awesome clue as to what they are doing. Thank you in advance!!
AnaWater damage voids your warranty and AppleCare Protection Plan. You can bring your phone into Apple for an out of warranty exchange for $149.00.
-
I took video with my iPhone. Downloaded video to my iMac. When I attach the video to an email, there is a big black box with no video. Why?
Have you solved this issue yet? I have the same problem using my Mac OS X Lion and iphone 5. Thanks!
-
Hi,
I plugged my iPhone for the first time to my computer. The iTunes screen automatically came up and asked if I wanted to register/set-up my iPhone as new phone or using the backup from my iPod. Without knowing what was going to happen, I clicked on the backup from my iPod and then I lost everything I already had in my phone: mostly contacts and pictures. Although afraid of the answer, is there a solution to retrieving the info, especially the pictures?
Thank you!by any chance did you do a back up to iCloud? if not there isn't a way to retrieve lost info with out a back up.
-
I have an iPhone 4s that is still covered under the AppleCare Protection Plan. I have a pretty significant crack across the screen and wanted to know if I have to pay any additional fees to replace the screen or replace the entire phone.
I was hesitant to purchase this protection plan at first about $70, but the customer service agent reassured me that there were no deductables and thats why I bought into it. But now that I look around on the support site, I see that it says that there are up to two incidents covered for a service fee of $49. Did I really get duped?If the issue is a manufacturing defect, there is no cost to have the device replaced.
If the issue is a result of user damage (like a cracked screen) and you have AppleCare+ Apple will replace the device for the minimal fee of $49. They will do this up to two times during the timeframe of the protection plan.
If the issue is the result of user damage and you do not have AppleCare+ then the Out of Warranty replacement cost is $199 for the 4S.
No, you were not duped, you were simply not completely informed. Whether that was a result of them not sharing all the information or you only hearing what you wanted, no one here knows. -
I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone? Also, why is it if I do need a new phone I can only get a refurbished one when I am paying insurance every month?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue persists, take the device to Apple for evaluation. -
My screen is lifting in the corner and the phone is in an otter box and in immaculate condition. Took it in and the manager told me that it's my fault and insinuated that I bent the frame on purpose to get a new phone! I just want my phone fixed. I don't want to pay 300 for another phone when they have already fixed the screen once as it wasn't working.
So call AppleCare and ask to be transferred to customer service and talk to them.
-
I have the AppleCare and was wondering what i have do to get a new phone since I drop and cracked the screen on this phone. What do I have to bring the store when I go in?
ThanksIf you have AppleCare+, for the $49 filing fee, you can use one of your two allowed accidental damage claims. You must turn in an intact iPhone to be eligible (it can, of course be damaged, but all the parts need to be there).
Otherwise, nothing in Apple's warranty covers accidental damage. The accidental damage claim is a special insurance rider only with AppleCare+, allowing two claims, with the associated fee each time.
All you need is the broken phone - they will pull everything else they need off their system from the serial number and your info. -
I have cracked screen on my I-phone 5 but phone is working. Can you replace the screen?
You need to take it in to Apple and ask them. Accidental damage is not covered by the warranty, so you may have to pay for the replacement.
If you have AppleCare+ on the iPhone, you are entitled to two accidental damage claims, for a fee. -
I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen? Can anyone help me?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I dropped my i phone 5 yesterday.The screen has 5 lines going thru the right and I cant open it. Yesterday i had to switch to my old phone until i could see a genius tonight. I currently have my i phone hooked to my laptop and cant do anything to it to make my contact list import to laptop
If your contacts were synced with iCloud and appear on icloud.com when you check from your computer, then will reappear on your phone (or replacement phone) when you sign back into your iCloud account and enable contacts syncing.
If they are not on icloud.com, you would need to purchase 3rd party software to extract them from your phone, such as Touch Copy. -
So my phone got wet the other day. I dried it out completely, but the touch screen still isn't working. Is there anything I can do short of getting a new phone? Anything that can be done at the nearest Verizon store? I am one of three phones on our plan and I am trying not to need to get a new phone before our contract expires next month.
Hello wetphone!
We're sorry to hear that your phone isn't working. It's very important to have a functioning touchscreen! Let's explore your options OK? If the phone is taken to a store, troubleshooting can indeed be done. The store representative can even contact us while you're there. Do you have insurance on the device? Or, do you maybe have a prior vzw device that can be activated until the upgrade is available? You can also check your My Verizon account to see if your line( or another line on the account) is eligible for an upgrade. VZW always has options for you.
Thank You,
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport
Maybe you are looking for
-
Mid-2013 Macbook Air: question about the battery life
First of all, I'm sorry if these questions have been already asked, I've looked around and I've seen some answers, but none that fit my specific case. I have had this computer since December (Macbook Air, 13'', Mid-2013), I've been using it for a mon
-
I know the two interfaces have synced, but I just can't seem to pull up more than 10 tracks in the input channel drop down. If any one has any idea , I would love to hear about it.
-
Am having all kinds of trouble enabling Home Sharing on Apple TV 3. Had been working previously, but now I am unable to share files between TV, Ipods and iMac. I have tried restarting all hardware, systems and connections. I recently upgraded modem,
-
Does anyone know of an effective way of representing a live network in Java such as in the form of a TreeModel of any kind of model. I don't believe that the NetworkInterface class is adequate for accomplishing this.
-
HT204266 Why is the tax so high when purchasing an app?
Just purchased Final Cut Pro X on the app store...tax was $20...was not expecting that! I don't remember paying this type of tax on previous apps.