My granddaughter's Ipod Touch is disabled due to too many attempts to enter her password.  How can she retrieve her her password and get her ipod touch restored?

My granddaughter's Ipod Touch is disabled due to too many attempts at entering her password.  How can she get her Ipod enabled and retrieve her password which she has forgotten?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                          
If recovery mode does not work try DFU mode.                         
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up      
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store         

Similar Messages

  • My Iphone is disabled because of too many attempts at unlocking in with incorrect passcode.  I know the code and do not want to "restore" phone.  How can I fix this

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    My iPod touch is disabled due to too many password attempts, I don't have iTunes on my computer what shall I do to get my iPod to work?

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
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    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
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    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
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               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
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  • HT4113 Ipod is disabled due to too many  incorrect passcodes try again is in 23 MILLION minutes: how to fix?

    Ipod touch is disabled due to too many incorrest passcodes. Try again is in excess of 23 MILLION minutes. How to enable/ unlock? Please help!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT1212 ipod touch disabled due to too many incorrect password attempts - problem is I know the password

    My daughter's ipod touch is locked due to too many incorrect password attempts (thanks to her little brother).  It is displaying the red bar that states ipod is disabled connect to itunes.  Problem is we don't have the computer that the ipod was originally synced with and she doesn't want to reset the ipod.  In this instance we know the password.. so is there anyway to get the ipod to ask us one more time to enter the password?  I'm not sure how many incorrect attempts were made, but it doesn't state anything about try again in so many minutes.. help, please!

    No. Start with the last paragraph of:
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • Login has been temporarily disabled due to too many unsuccessful login attempts.

    Hello,
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    Go to Solution.

    There is no generic password, that would create a HUGE security hole. If you have held the reset pinhole down for 15 seconds or so with the unit powered on, then released it, the password should be set to what is on the router label. admin will be the user and when you type the password  you should see what appears to be other characters when you type..
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  • HT1212 my phone is disabled due to too many entries of passcode.  how do i unlock?

    my phone is disabled due to too many entries of passcode.  How do I unlock?

    This will erase everything off your phone, but you need to do a restore. If iTunes wont let you restore it, while plugged in to the computer (with iTunes open), press and hold both the lock and home buttons, then release the lock button when screen goes black.

  • HT1212 ipod touch disabled due to too many tries on password.  tried to restore through itunes but says I need newer version for software.  now what?

    ipod touch disabled after too many tries with password.  tried to restore through itunes but says we need latest version of software.  now what?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT4061 reet my ipad 2, disabled due to too many password attempts.

    I am silly and seemed to forgotten my password, tried it too many times, now it says its disabled, but I need to use it...Can someone help me and let me know how to reset it or un disbale it? Thank-you.
    Jessica Rzazewski
    PS: I cannot get into it to give you a serial number, but I have all private information... if it needs to be given.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If you previous synced to the computer then you may be able to recovery use of the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • I would like to inquire about thepurchase of docs to go, with my old credit card. but I cancelledit due to fraud transactions. how can I retrieve docs to go and transferred it to my new ipad? without charges.?

                              I would like to inquire about my purchse for docs to go last 2013, in my ipad 2, using my old credit card Citybank , I cancelled the card because of fraud transactions, How can I be able to transfer the docs to go to my new ipad 4 ? the messageis there is a billingproblem.
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    First of all, I suggest to remove the banned credit card from your account. If the banned credit card is still on the account, iTunes Store would sent a preauthorization request to the financial instute which would be declined as the credit card isn't active. To remove the credit card, please follow and choose "none":
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    If "none" is not an option, the latest order is unpaid - maybe due to the fraud transactions. In this case you have to contact iTunes Store Support to clarify the order. If it is fraud, they can forgive the order. If the order wasn't fraud, then you have to pay first (just choose a active payment method or redeem a gift card).
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    Contact the police and give them the serial number.

  • Hello, i'm Forest Townsend. I have an iPos touch 4th generation and I have mistakenly locked out because of a password, how can I fix it?

    Hi, I'm Forest Townsend and I have an iPod touch 4th generation, and it is locked out due to too many attempts for the password, how do I get into it?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT201363 My iPod Touch was disabled due to incorrect password entries.  How do I unlock it?

    My iPod Touch was disabled due to incorrect password entries.  How do I unlock it?

    Hi there EllaBella0,
    You may find the information in the article below helpful.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    -Griff W. 

  • How you restore your security pass code if you have disabled your iPod, due to too many pass code attempts

    How you restore your security pass code if you have disabled your iPod, due to too many pass code attempts?

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT1212 My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....

    My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....

    A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
    JWhy not just restore from the last backup you have?
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

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