My granddaughters new mac book pro is locked and screed frozen on msg saying do you want to shut down. Keyboard, scroll and mouse not working Help

I mean screen

Linc Davis wrote:Most importantly, do not waste your money on "DiskWarrior," an expensive piece of software that's utterly useless if you have backups, which you absolutely must have. Spend the money on one or two external hard drives instead, and set up Time Machine to back up to those drives. That will do a lot more for you than DiskWarrior.
"Thank you BDAqua for your input,
Took it to the store to have some professional experts take a look at my computer, however all were convinced I lost the data and was no longer able to retrieve it. Took your advise and bought DiskWarrior. Problem was fixed in 5 minutes!! and all my data are still there. Perfect! Thanks for your input and putting a smile on my face again.
NP_NY"
BTW, you might enjoy these DiskWarrior review/recommendations...
http://discussions.apple.com/thread.jspa?messageID=9645801&#9645801
http://discussions.apple.com/thread.jspa?messageID=10541019#10541019
http://discussions.apple.com/thread.jspa?messageID=11918925&#11918925
http://discussions.apple.com/thread.jspa?messageID=12684129#12684129
http://discussions.apple.com/thread.jspa?messageID=12744794&#12744794
http://discussions.apple.com/thread.jspa?messageID=12912879#12912879

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I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input not working to enter my password. Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

Reset PRAM: http://support.apple.com/kb/PH14222
Start up in Safe Mode.
http://support.apple.com/kb/ph14204
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

I have set up photoshop cs6 onto my new mac book pro retina display and it is so blurry i can't use it, is there an update i can use?

I have set up photoshop cs6 onto my new mac book pro retina display and it is so blurry i can't use it, is there an update i can use?

HiDPI and retina display support FAQ

I have a new Mac Book Pro with Retina, and Keynote crash almoset every time i use it?

I have a new Mac Book Pro with Retina, and Keynote crashes almoset every time i use it? I have the newest update.
Could you please help me? I have a lot of Keynote shows, and I have to use it now!!
I have saved a crash report, if you need it.

Apple will not write back to you. Telephone using the Apple Care phone number appropriate for your country and ask for a refund, if that is what you want to do.
I use Keynote everday, it does exactly what it says it will do, that is if your NOT using Mountain LIon.
There are many applications available
I have used MS PowerPoint professionally for many years on both Windows and Mac, I can assure you it can do everything that Keynote can do and very much more.
Which software you choose depends on who you are and who you are presenting to.
for interactive presentations look at:
PowerPoint
Adobe Flash
Adobe Director
Camtasia
Dreamweaver (an HTML application)
for simple photo slide shows:
iPhoto
iMovie
Picasa
Photomagico
Adobe Lightroom

Mac book pro freezes keybord and mouse at random, and on startup with batt.

Hey
I have been using my MBP for a little less than half a year now, working just fine.
Lately though, It freezes (mouse and keyboard) when running/starting with battery in (AC or not). restarting doesn't help and i have tried to hold the start button during start, some times that would work. But the last few times it didn't help either.
No programmes are affected (keep running, iTunes etc.) during keybord-mouse-freeze.
If take the battery out and starts with AC only, works like nothing ever happend, But if i put it back in after startup, freezes again. hadwaretest says nothing is wrong. Please notice that this is the old Mac book pro.
How do i fix this problem, and what is it. Anybody knows ? ...

"...I have not yet opend (ecept the battery out) the computer physicaly, so... "
I would get it to an Apple store or authorized Apple repair center. You are still covered by the 1 year warranty. Consider purchasing AppleCare to extend that an additional 2 years.

My mac book pro is lock and unable to unlock

hi there how to reset my password

it was misunderstanding there was no password needed to be reset as i never exprience any apple notebook before. juat click enter it solve my problem it took me 3 hour to sit there and figure out the password the next day as i bring my macbook to the retailer they just click enter and it done
Thanks Melophage it great that you willing to help.
good bless you bro.

Did anyone else get a brand new mac book pro that came with items already in the favorites tab?

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You could have purchased a refurbished computer.
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No and you don't have to use the wireless card in your MBP either.
A wireless printer connects to your wireless router. Any other device (computer) that is connected to the router either by wire or wireless will be able to use the printer.

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2. Take a $150.00 credit
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Can you help Apple?
Thank you!

You have also posted in the Mac Pro forum and not the MacBook forum. You may find many other similar experiences there. For future reference it's worth noting forthcoming upcoming Apple events and checking out some of the Apple related websites. You will then be able to make an educated guess re what is about to be updated and what is likely to remain the same. It's now a good time to buy an iPhone and all those recently updated MacBook Pro and iPad models. Less good time to buy iMacs.More detailed info here.

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What is HP's model number for the printer?

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There is a guest profile set up, that apparently has a mystery password in it as well.... I am locked out of my new computer. Very frustrated!!!

Lanch Font Book located in HD > Applications
Type Hoefler in the search field top right side of the Font Book window then select Ornaments.
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My granddaughters new mac book pro is locked and screed frozen on msg saying do you want to shut down. Keyboard, scroll and mouse not working Help

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