My grandson accidentially download stuff while playing games on my iPad how can this be removed from my account

I need to cancel a purchase made by my grandson

You cannot cancel a purchase.
Once "buy" has been clicked, then it is bought.  There are no returns.
You can try contacting itunes support and asking for an exception.  They are under no obligation to allow.
http://www.apple.com/support/itunes

Similar Messages

  • TS1424 The song I just downloaded is only playing the first minute. How can this be fixed?

    I just finnished downloading a song from the iTunes store. However, when I tried to play it only the first minute played. Will I have to download it again or is there something else I need to do to get the whole song to play?

    Click the little cloud icon next to the track to download the complete track to your hard drive, rather than playing a sample from the itunes store. I had the same problem until I figured this out...

  • HT201272 I downloaded a TV show directly to my IPAD, how can I download that TV show to other devices on the same account without paying twice?

    Title says it all...
    I downloaded a TV show directly to my IPAD, how can I download that TV show to other devices on the same account without paying twice?

    Whether you can re-download them for free depends upon what country that you are in - tv shows can't be re-downloaded in all countries. If they show in the Purchased tab in the iTunes app on your other devices, or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes then you can re-download them. Otherwise you can copy them from your iPad to your computer's iTunes via File > Transfer Purchases and then sync them to your other devices.

  • How can I stop apps from popping up on my iPhone after I download them on my iPad., How can I stop apps from popping up on my iPhone after I download them on my iPad.

    How can I stop apps from popping up on my iPhone after I download them on my iPad., How can I stop apps from popping up on my iPhone after I download them on my iPad.

    AUTOMATIC DOWNLOADS
    How To  >  http://support.apple.com/kb/ht4539
    Troubleshoot  >  http://support.apple.com/kb/ts3688

  • IPad mini. Kid downloaded new game. While playing game screen locked up. Can not close or shut off.

    iPad mini. Kid downloaded new game. While playing game the screen locked up. I can't exit out or shut off. What do I do?

    If you ahven't already done so then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • ITunes play counts are wrong. How can this be fixed?

    I like managining my play counts, since I use a couple of smart playlists based on playcounts. However, I have this issue that I can't honestly seem to find a resolution to online. I see users with this problem, but no resolutions. Whenever I have to sync my iphone to itunes, it ends up jumbling up my play counts for some reason.
    Example: If I have song A, that I've played 5 times previously. I play it 3 times, then sync my iphone, it'd end up with 13 plays (5 plays previous, then 5 plays again, plus the three extra plays.) I'll have song B, with 0 plays. I play it twice, sync again, and get 0 plays for the song.
    Can this be fixed? I want song A to have 8 plays in iTunes/iphone, and song B to have 2 plays. This does not make any sense. I'm confused. I've heard it started with iTunes 8, but I can't downgrade since my iphone is on the latest firmware.

    What should be happening is that each time you sync the device the number of plays made on the device since the last sync are added into iTunes as a global record. This system should be able to accurately support multiple devices. Because smart playlists can use play count as a parameter the devices must record both the current "total" and "device" play counts.
    The first suggested fix for anything a bit random like this is to restore the device in the hope that it will just go away.
    tt2

  • HT1491 I have per ordered an album but can't download it from iPad, how can this be done?

    How can I download an available pre-ordered album from iTunes on iPad?

    Hello, Annie1138. 
    Thank you for visiting Apple Support Communities.
    I have experienced this exact same issue for a Pre-order album as well.  I would recommend canceling the Pre-order and download it again as it most likely has not been charged.  This article will walk you though the process.  You can also check for available downloads to see if the items are pending.
    iTunes Store: About Pre-orders
    http://support.apple.com/kb/HT5714
    Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    If the album has been charged, follow the steps in this article to report a problem with this purchase.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    Jason H.

  • My 9 year old somehow ran up $99.00 while playing games on my iPad. How do I submit for a refund?

    My 9 year old son somehow ran up $99.00 in app purchases on my iPad. How do I submit for a refund? I have been all over the website but of course, this is the ONE thing I can't find.

    There are no refunds.
    You can try contacting itunes support and asking for an exception.
    Click "Support" at the top of this page, then click the link under "Contact Us"

  • There is a strange yahoo search in the tabs section. after downloading firefox 8.0.1. how can this be removed? and the defult start up page is yahoo instead of firefox

    how can the yahoo extras be removed. is there a way to go back to the older firefox version?

    ''Yahoo Toolbar messes up Location Bar Search''
    '''Remove the Yahoo Toolbar'''
    # "Ctrl+Shift+A" (Add-ons Manager)
    # Select Puzzle piece on left-side for Extensions List
    # Find "Yahoo Toolbar" and click on "Uninstall" button, and restart Firefox. ''(if you really need to keep the Yahoo toolbar, you can hide the toolbar instead with customize, and still change all the search defaults as below)''
    '''Then to fix the default search engine''' used at the Location Bar, change the value of '''keyword.URL''' in '''about:config''' to one of the values shown in [http://kb.mozillazine.org/Location_Bar_search#Location_Bar_search_.28external_-_search_engine.29 Location Bar search] at MozillaZine.
    * Google Search (Google search results page)<br>'''http://www.google.com/search?ie=UTF-8&oe=UTF-8&q='''
    # type in '''about:config''' into the location bar (in a new tab)
    # if the warning message nonsense comes up ''uncheck'' the box '''before''' dismissing the dialog message
    # '''filter on keyword'''
    # right-click on '''keyword.URL''' and choose "modify" then paste in the Google search engine string of your choice.
    # '''filter on defaulturl'''
    # right-click on '''browser.search.defaulturl''' ''(if it exists)''and again choose "modify" then paste in the Google search engine string of your choice.
    # '''filter on ytff'''
    # right-click on '''yahoo.ytff.search.popup_src''' ''(if it exists)'' and again choose "modify" then paste in the Google search engine string of your choice, if adventurous might see if "reset" would remove and see if gone in next session (well not for those keeping the extension).
    --used in https://support.mozilla.com/questions/850287
    '''Avoiding the problems:''' Many software installations contain additional baggage known as crapware. The Yahoo Toolbar is packaged with Java [http://imageshack.us/photo/my-images/266/javainstall.png/ picture]
    More information on ask.com, Yahoo Toolbars which involve extensions, not just changes to the home page.
    * http://kb.mozillazine.org/Problematic_extensions
    * Uninstalling toolbars - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Uninstalling_toolbars
    '''More information on configuration variables''' available in
    [http://kb.mozillazine.org/About:config_entries about:config entries] and for users not familiar with the process there is [http://kb.mozillazine.org/About:config about:config] (How to change).

  • Calibration stucks while playing games in iPad mini

    Calibration stucks  while playing games in iPad mini. For example when i am playing a Game with cars when the iPad mini is in normal position (concerning the gravity), the car is turning to the left. What should i do now in order to fix this?

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also consider Deleting any Apps you have Purchased / Downloaded but you now never use..

  • My ipod touch keeps getting restarted. Be it while playing games or listening to music. Whats the problem here?

    My ipod touch keeps getting restarted. Be it while playing games or listening to music or browsing thru the app store. Whats the problem here?

    Oh, you do one thing, back up your iPod to iTunes. Plug your iPod to the iTunes and when it appears under devices tree on the sidebar, right click on it, and back it up.
    After the backup completes, jus click on restore button. If required it will download the latest iOS from the servers (Might take sometime) and after it's downloaded, it will erase all your data and settings, restoring to factory settings.
    After you have completed restoring the iPod, jus set it up as new iPod.
    Sync back all the apps, music, movies.
    And make sure you quit the apps, by double clicking the home button and pressing and holding the app icons and clicking on
    This should help your problem anyhow!
    It might be a case that the files in the apps, or the preferences might be corrupted, jus to be safe, we have a backup.

  • HT1688 My iPhone 4s battery got drained while playing games, and now it won't open even if im charging. what can i do?.

    My phone's battery got drained while playing games and now it wont open if i connect it to my charger,?.what can i do? my phone was given to me as a gift from the a relative in the US and im from the Philippines. How can i fix it? Do i need to bring it to any apple center to have it replaced? or is there a quick fix to this problem?...

    Keep iPhone on Wall Charger for 10 minutes, it may turn ON itself. If still OFF, keep on Wall Charger and Reset, hold both Home and Power buttons until the iPhone begins to start, this can sometimes take about 20 seconds time of holding both buttons while on charger.

  • While playing games like NFS and CounterStrike my macbook pro it does connects to the hotspot by any device either a Windows laptop, but doesn't show or connect to the server (LAN) created by windows player.Or neither connects to the server that i created

    While playing games like NFS and CounterStrike my macbook pro it does connects to the hotspot by any device either a Windows laptop, but doesn't show or connect to the server (LAN) created by windows player. Or, any other devices doesn't  connects to the LAN server that i created in the Game.     
    Could any one help me please.

    Please do not post more than about 50 lines of console logs or output from an Application crash at a time. No one can make it through those.
    If you had a kernel panic, those are Full of good information and should be posted in their entirety. They are stored, and can be read back and posted using this article:
    How to log a kernel panic

  • I purchased iphone 5 a month back... It get very hot and drained very quickly while playing games . What should i do ??

    I purchased iphone 5 a month back... It get very hot and drained very quickly while playing games . What should i do ??

    Take it in for service at your nearest Apple Store or authorized reseller.

  • S890 screen turns off while playing games

    I bought this phone a week ago.Everything about this phone is awesom except one thing. The screen turns off while playing games automatically,which is really annoying. Is there any fix for this??

    Graphics card springs to mind;
    also, in your game settings, in either options or video settings (or similar). Are the settings correct for your card. I know on a low end PC, "full hardware acceleration" can cause crashing.
    I'd still think, it's more a graphics related problem. If you have a big flat screen mintor (e.g 24,27 or even 30") then that, in it's own right needs a good card. Add the game to it and you may have problems. I do take it you have compared the specs with what's required on the box (of the game) and "about this mac/"more info"). All the best.

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