My grandson was using my iTunes account for supposed free games but I have just seen the amount taken from my account £452.00 can I possible get any help? Iam desperate this money was for Xmas.

Is there any way I can get my money back from iTunes as my 14yr Grandson was using my account on the understanding he could only download free games,I have just been to the bank and £425.12 has been used on buying things on his downloaded games can anyone help as this money was for Xmas.

You can plead your case at iTunes support: http://www.apple.com/support/itunes/contact/

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I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?

I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?

Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
Photoshop CS6
7.0
8.3
Photoshop CS5
6.0
6.7
Photoshop CS4
5.0
5.7
The 5D Mark II was first supported by Camera Raw 5.2 which is compatible with CS4+.
The 5D Mark III was first supported by Camera Raw 6.7 and 7.1 which is only compatible with CS5 and CS6.
So the CS4 will never be able to open Raw 5D Mark III files.
Why doesn’t my version of Photoshop or Lightroom support my camera?
Choices:
Purchase CS6 full version (CS4 is too old to qualify for an upgrade)
Join the Cloud
Free option: download the free Adobe DNG converter, convert all 5D Mark III Raw files to DNG format then edit the DNGs in CS4
Photoshop Help | Digital Negative (DNG)

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I already have a CC account. What am I to do?

I think all you have to do is go to the App Store and download Lightroom mobile onto your mobile device. You don't need another package in order to get it.

I purchased app, the Itune rejected the terms of payment but the amount deducted from my account

I purchased app, although the I tune rejected the terms of payment but the amount deducted from my account.
I already paied for the app which I dont have

A debit visa should have worked, depending on the bank they sometimes block electronic purchase like this a quick fix is an iTunes gift card via you local corner store

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Rented two movies from I tunes all of sudden it disappear on my list, I was charged but I have not seen the movie what shall I do?

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Hello Djov,
Thanks for using Apple Support Communities.
For more information, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Have a nice day,
Mario

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Your most direct choices are:
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When using Internet Explorer and Adobe Reader xi, I cannot find how to keep the Page thumbnails from hiding. We want them open. Please help!

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Why can't I download free upgrades for a free game if I have no money in my bank account?

Help

Because Apple requires a valid payment method even for free apps and updates unless your initially set up the account without a payment method

My iMac 27 became incredibly slow... And often the spinning wheel makes me wait ages even for simple actions (like switching desktops or just clicking the Apple logo)... What can I do ?

After a crash of one of my partitions, I reinstalled my system on another (Lion).
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I have check th hard disk and apparently, the partition is correct.
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Tanks for the advice
Infortune télé, i cannot use thé recouvert partition bécasse I don't havé any... i havé to say I havé bruit à spécial environnement : at first I was usine Snow Leopard... And I built a Boot Camp partition... When I bought my Lion, I estimated it could be dangerous to jump straightforward to Liom, so I created a third partition for Lion and I installed it... But this was not compatible with the recovery partition !
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Hi johnsherrard,
If your iPhone is currently disabled due to a password issue, you may find the following article helpful:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
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Kindly download 64 bit version from the link mentioned below.
Download Photoshop Elements products | 13, 12, 11, 10
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HT5085 I ordered a TV series-I can see where the $$ was taken from our account but I can't find the series anywhere on my iTunes account??

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Hello NMS1,
It sounds like you are unable find these TV shows you purchased in a series, but you have been charged for them. I would start by checking to see if you can download them from your Purchases in the iTunes Store with this article:
Download past purchases
http://support.apple.com/kb/ht2519
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How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
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My grandson was using my iTunes account for supposed free games but I have just seen the amount taken from my account £452.00 can I possible get any help? Iam desperate this money was for Xmas.

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