My hard drive crashed - I need to upgrade to Adobe Elements 13 but I cannot retrieve my Product Key. How can I find it?

How can I retrieve my product key so that I can UPGRADE to Adobe Photoshop elements 13?
My hard drive crashed and I cannot access my information.

Sorry, Time has caught up with me and I must address it in person. I will try to get back before end of business today.

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My hard drive crashed, i need to re download adobe

where is the link to re download adobe pro XL

If you need to download Adobe Acrobat Pro XI, then use
Download Acrobat products | Standard, Pro | XI, X

Plerase can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I

Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

BrightBluephotograph wrote:
I cannot install lightroom 5 until the upgrades from 4 are on the pc,
You don't need to have Lightroom 3 and 4 installed on your computer to install Lightroom 5. Just install Lightroom 5 and input your serial number for 3 in the previous version box and your serial number for 5 in the upgrade box.

After hard drive crash I needed to authorise my pc again. itunes tells me iphone cannot sync as pc not authorised. when I try to authorise the pc, itunes tells me pc is already authorised... what can i do?

After a recent hard drive crash I needed to authorise my pc again. I first de-authorised all previous computers (there was no other option)
Then I authorised the pc with the new hard drive.
then I tried to sync
Then itunes tells me iphone cannot sync as pc not authorised.
when I try to authorise the pc, itunes tells me pc is already authorised...
I have been playing this game 10 times now ... "cannot sync because pc not authorised" and then "cannot authorise as already authorised"
what can i do?
thanks

yes, a few times. the number of authorised computers decreases and increases from zero to one and vice versa accordingly. yet I am still being told that it cannot sync.

Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I

Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

How can I download Photoshop Elements 10? I had a hard drive crash and need to re-install.

How can I download Photoshop Elements 10? I had a hard drive crash and need to re-install.

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

I have a Mac Pro with four hard drives. I currently have Lion installed on one hard drive. I want to have the option to boot from either Lion or Snow Leopard. How can I do this?

I have a Mac Pro with four hard drives. I currently have Lion installed on one hard drive. I want to have the option to boot from either Lion or Snow Leopard. How can I do this?

It's best to install Snow Leopard on one of the three remain drives without an Operating System.
You can then install the applications you need from the original media. Create a User Account using Setup Assistant.
Do you want to migrate User Accounts from the OSX LIon boot drive, or are you keeping the User Accounts separate?
Dual-booting just requires holding the option key during startup and selecting either Lion or Snow Leopard.

I have all my movies on an external hard drive. I want to be able to access them without copying everything to my iTunes. How can I do this?

I have all my movies on an external hard drive. I want to be able to access them without copying everything to my iTunes. How can I do this?

I think DebinSC might mean using the movies without copying to the iTunes library?
Maybe the solution is to uncheck this box?
Or am I barking up the wrong tree?

When i look at how much hard drive space i have available, my mac says i have 250 gigs used up in backup. I can not find this backup file to delete it and free up the space

When i look at how much hard drive space i have available, my mac says i have 250 gigs used up in backup. I can not find this backup file to delete it and free up the space

OmniDiskSweeper is a free utility that checks HD space.
FreeSpace cost $1 or is a free utility that checks HD space.
SpaceControl is a free utility that checks HD space.

My computer crashed and I lost everything. It was the only computer with Sync on it and I cannot get my recovery key: how can I get all my bookmarks from that Sync account?

My computer crashed and I lost everything. It was the only computer with Sync on it and I cannot get my recovery key: how can I get all my bookmarks from that Sync account? I have a ton of bookmarks/saved password and the only way to get on sync is create a new recovery key and lose all of my information.
Is there any way to get my stuff back without creating a new recovery key and losing all my old stuff?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.

HT1491 I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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Hard drive crashed and need to transer songs back into iTunes from my iPod

Help! I'm a newbie to this site, so I don't know if this question has been asked before, so please forgive me if it's been posted 1,000 times! My hard drive crashed so I had to have everything reinstalled on my laptop. I've got iTunes back, but it won't allow me to transfer my songs from my iPod into iTunes- I know Apple doesn't want people sharing their iPod libraries with each other so that we'll all still pay for songs, but I don't want to lose everything on my iPod or have to pay for the songs I bought again to get them back into iTunes. Is there any way I can get iTunes to download the songs back into it from my iPod? I heard of Senuti, but that only works for MAC users, and I'm on Windows XP. Any suggestions? TIA!

1) Make sure you can view hidden files. In MY computer go to tools>folder options>view>show hidden files and folders.
2) Windows should see the ipod and your music should be on your ipod in several hidden folders. To be safe I would copy it all to say your desktop.
3) Install Itunes http://www.apple.com/itunes/download/ and the Ipod updater http://www.apple.com/ipod/download/ (if you don't already have it installed)
After that drag the copied folder to Itunes (drag and drop or in Itunes (File>add folder to library)
4) Plug ipod back in Itunes should see it and want to delete the contents say yes as it should all now be in your library.
YOu may need to authorise Itunes music store again by playing one of the purchased songs and than logging into your account.

My hard drive crashed I need to redownload itunes to the new puter.. do I have to pay for itunes?

My hard drive crashed on my old computer.. I keep looking for a site to download itunes again but I seem to have to pay a fee to download it. Am I missing soimething here?

It has always been very basic to always maintain a backup dopy of your computer for just such an occasion. Use your backup copy to put everything back.
If for some reason you have failed to backup, then you can transfer itunes purchases from an ipod: File>Transfer Purchases.
If you are in the U.S. then you can use the newly released icloud beta version to retrieve previous purchases. open itunes store, click Purchased under Quick Links.

My hard drive crashed and need music off of iphone to computer

Hi, ok so my hard drive crashed and i lost all my music. I toke the computer in and the tech guys supposedly saved all my info on my external hard drive but for some reason i can not get my music back to itunes so i can restore everything. So my question is if there is anyway to get my info off of my iphone back to my computer

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone. Without syncing : File>Transfer Purchases
Make sure you have authorized the computer to your account first.
If you sync contacts and calendars to a blank computer, then they will be erased as well. Another reason why always maintaining a backup is critical.
You can enter one unique contact and calendar entry on your computer and when you first sync you should get the option to merge.
As soon as you do this, make a backup copy of your computer and maintain it.

HT203167 I had a hard drive crash & lost all of my music. Most of it came from ripping my CDs, which I can do again. I'd like to clear my iTunes library without emptying my iPod too. Can I do this?

When I tried to remove the existing library so I could start ripping again, I got a message that said that all of the library entries I delete will be removed from my iPod next time I sync. I do NOT want to do that. It will take me some time to rip all of my CDs again, and I don't want to have an empty iPod in the meantime.
Is there a way to clear my iTunes library of all of the invalid songs (which is most of them) and not have them deleted from my player?
Thanks - any help is appreciated. Hard drive crashes are awful.

Unfortunately I do not. I had all of my music on this external drive that crashed. I have a replacement drive now but the re-ripping process will be slow to come. I just basically wanted to start with a `clean slate' in iTunes without emptying the contents of my iPod.
Thanks for the reply.

My hard drive crashed - I need to upgrade to Adobe Elements 13 but I cannot retrieve my Product Key. How can I find it?

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