My hard drive was wiped and when I try reenter my code, it does not let me redownload my creative cloud Student edition.

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My screen seems to have frozen and does not respond when I touch. I tried to shut it off and when the red slider comes up, it does not let me slide it off.

My ipad screen seems to have frozen. I tried to turn it off and the red slider does not respond when I slide it. What can I do?

Hold down the sleep and home keys for about 20 seconds. If you see the silver apple it's rebooting. Let it do that and see if you're unfrozen.

My ipod is corrupted and when I try to reset it it will not let me, I tried using the diagnostics feature but its not working? Help please!!

I dropped my ipod classic and i tried turning it back on and it asks me to plug it in. I did so and it said the data was corrupted. I tried resetting it and it said something about fire wire? I looked on the internet and tried setting it to "Disk mode" and plugging it in and trying it that way, but it doesnt come up on my itunes. I tried diagnosing the issue on the ipod itself and I get to the "Accessorize test" and it says I dont have a FWPWR. How can I fix this??

Ok you got to make sure that you are the adiminstrtor on the computer. After you do that right click on my computer and hit properties. Make sure under the general tab that you are running windows (2000) service pack (4) or Windows XP Home or Pro service pack (2). After you have established that type in on the support search box uninstall itunes and quicktime for windows. Then once you have downloaded itunes restore the ipod and see if this fixes your problem.

I have disabled my iphone and dont remeber my apple id login info and when i try to reset it it does not work pleae help i need my phone

please help me

Hello, Meganmcquade.
Thank you for visiting Apple Support Communities.
If your iOS device is disabled, see the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If you have attempted to reset your Apple ID password and the issue persists, see the article below.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
If your device was purchased from another party and is linked to their Apple ID, see the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Cheers,
Jason H.

My MacBook Pro was stolen less than a week ago, and I'm not sure if the hard drive was wiped, if it was wiped would I still be able to find it with the findiphone app?

My MacBook Pro was stolen less than a week ago, and I'm not sure if the hard drive was wiped, if it was wiped would I still be able to find it with the findiphone app? Or would it be untraceable after it was wiped? I had alot of special things on my laptop, and I would hate it if I didn't find it, so I'm hoping it wasn't wiped and I will be able to find it soon, HELP ME IF YOU CAN PLEASE! ANYTHING HELPS!

If that drive was erased, you should have received a confirmation email.

How do I uninstall CS2 on a PC when it does not appear in control panel add or remove programs, the hard drive was replaced and the program corrupted.

how do I uninstall CS2 on a PC when it does not appear in control panel add or remove programs, the hard drive was replaced and the program corrupted.

reinstall over your current installation and then uninstall, Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
or uninstall manually, Manually remove Adobe Creative Suite 2.x | Windows

When I use Preview,Photo Mechanic and Pages, all JPEG or RAW images appear corrupted. I thought my hard drive was failing and replaced it and migrated everything over but the problem still exists. Any idea what is going on?

When I use Preview,Photo Mechanic and Pages, all JPEG or RAW images appear corrupted.
I thought my hard drive was failing and replaced it and migrated everything over but the problem still exists.
It felt as if maybe a virus was at work but I ran Sophos and found nothing.
I store images on my Drobo Raid system but when I work from my Macbook Pro I have no issues, just on the tower.
Any idea what is going on?

First of all, why did you say yes to Nero Back up before researching what it does with files already on the HDD? When I install Nero, the Back Up is the first thing I disable, it is a nagging pain, there are much better backup programs available. There are several file recovery programs out there to recover deleted files, that is, if that is what happened. Also, if you haven't overwritten the files, so you should be able to find them.

Hard drive was erased and was wondering if I will be billed for hitting download on my purchased section of iTunes

My hard drive was erased and i lost all of my itunes. But then when I got on there was a new section called purchased on the Itunes site that said I was able to download all the songs I had purchased...am I going to get billed again for these?

No.
This is the newly released icloud, beta version.
You should still always have a backup copy of your computer.

I've recently formatted my 10.7.4 mountain lion MacBook from 2007. The hard drive is wiped and I think it deleted to OS too. How do I put the OS back on it?

I've recently formatted my 10.7.4 mountain lion MacBook from 2007. The hard drive is wiped and I think it deleted to OS too. How do I put the OS back on it?

Wiping the drive does indeed delete the OS. Try this -
Boot to the Lion (10.7.4 is Lion not Mountain Lion) recovery partition by restarting the computer and holding down the command and R keys during startup.
If this works, reinstall from here. You must be connected to the Internet to do this.
If this does not work, possibly because you reformatted the recovery partition as well, you will need to reinstall from your original disks (assuming it came with 10.6 or earlier.) Boot to the disk by holding down the C key during startup and run the installer.
Best of luck.

Every time I try to back up my Macbook Pro with an external hard drive using Time Machine, I receive the error of "the disk does not have enough space". I have a 500GB hard drive and only 120GB Macbook. It worked fine before the latest Maverick's

Every time I try to back up my Macbook Pro with an external hard drive using Time Machine, I receive the error of "the disk does not have enough space". I have a 500GB external hard drive and only 120GB Macbook. It worked fine before the latest Maverick's update. Any help would be greatly appreciated.

My guess would be it has created an entirely new backup of your drive when you upgraded to Mavericks.
See Here: http://pondini.org/TM/1.html
And here: http://pondini.org/TM/9.html
Peruse the whole site. There is a lot of information there.

CAN NO LONGER DOWN LOAD MUSIC TO MY SEPERATE HARD DRIVE AS ITUNES CLOSES WHEN I TRY TO CHANGE THE SETTINGS

i am unable to down load my itunes music onto a sperate hard drive as itunes closes when i try to change the settings

i dont know much about computers but I think this happened to me before.
as I said i hardly know computers. i think I unplugged the hard drive all cables and i turned the computer off too. plug it all again and see if it grabs it again. i did it and it worked. some how the extHD gets stuck on on. so thats why I unplugged it all. I dont know if you want to try that.

I have all my music cd's on a hard drive as wav files when I try to add them to I tunes the files get there but no album info I end up with a bunch of track 1's by unknown artists. Is there a way to transfer each album over so it shows up like a normal CD

I have all my music cd's on a hard drive as wav files when I try to add them to I tunes the files get there but no album info I end up with a bunch of track 1's by unknown artists. Is there a way to transfer each album over so it shows up like a normal CD

Try posting in a more appropriate forum, as this has noting to do with itunes U - the place where University/college/museums post education material.

I just bought the iphone 4s and when I have loss calls the telephone does not work?

I just bought the iphone 4s and when I have loss calls the telephone does not work?
i cant turn off, i cant do anything
should I droop it?

I know this sounds really basic, but did you remove the protective plastic film? I was going to leave mine on for protecting the screen and had the same issue. I removed it as it was the source of the problem.
Good luck!

Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jd

Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jdk installed. I also try to install Java SE runtime but half way through the Software Update it says cant download software because of network problem but I'm connected to the internet and i can browse stuff just fine. Can any one help with my problems. P.S. I don't know the administrator password or stuff like that. And yes we are allowed to play games and stuff on these laptops but only at home not at school so don't tell me i need to focus on school and not games.

Since you updated the operating system, it is probably Minecraft is missing certain files that ware remove or are not longer comparable with the new version of the OSX. what I recommend, is to check is there is an update for Minecraft and install that. If there is not update available, probably the best thing will be reinstalling Minecraft. Hope this will help you.

I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do

I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do

Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
Managing Accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
Use Accessibility features in iOS
-Jason H.

My hard drive was wiped and when I try reenter my code, it does not let me redownload my creative cloud Student edition.

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