My HD-EG5 hard drive only shows me 99 mb of blank space after installing the App lock feature. ??

Upon installing the HD-EG5 500gig Hard Drive & installing the app lock feature, I was prompted to unplug & replug the drive in. When I did all that showed up was a 99 mb section called App unlock. After checking the drive at the most basic level, I can see the other 460+ gig using external software but it cannot be seen when you plug the drive into a USB port.

Travis,
I suggest that you format the hard drive in FAT32 format to resolve the issue.
If my post answers your question, please mark it as "Accepted Solution".

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I have my iTunes music folder stored on an external hard drive. I recently purchased a new Mac. After attaching the external hard drive, all the songs imported without any problem except my Playlists. Any clue about where they are or how to revive them

I have my iTunes music folder stored on an external hard drive. I recently purchases a new Mac. After attaching the external hard drive, all songs imported without a problem except my playlists. Any clue about where they are or how to revive them for use on my new Mac?
Thanks!

Rysz wrote:
To retain your playlists, artwork, play counts, etc, you need to move the entire iTunes folder, not just the music files..
Correct.
After that just select the new folder location in iTunes> Advanced settings.
Incorrect.
Hold Option and launch iTunes.
Select Choose library and select the iTunes folder.
This will read the iTunes library.itl file in this folder and the library as it was previously will be opened.

3TB Hard drive only shows 746Gb (Server 2003)

I was trying to set up the 3TB drive as a mirror for a 2TB drive. It was just fine (showed all 3TB) and when I tried to create a new partition, mirror wasn't an available option.
I didn't understand why, so I tried converting back to basic disk and to MBR (in desperation) and then the drive started only showing as 746.39GB.
Does anyone know how I might get it to show all 3TB again? I tried uninstalling the disk from device manager and reinitializing. I tried "CLEAN" from the diskpart tool, but nothing. It always comes back as 746Gb.
If I can't get it to mirror, I don't guess it matter, so if anyone has any input on that too, it would be appreciated.

Hi,
1. Convert it to GPT instead of MBR and see the result.
2. If issue still exists, it could be a hardware related issue. You could try to contact hard disk manufacturer for a firmware update which should able to resolve the issue.
A similar thread which point to Intel chipset update.
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/trying-to-install-and-use-a-3tb-hard-drive-but/d9258ff0-d50a-4346-bf04-a168f21b7225
If you have any feedback on our support, please send to [email protected]

Hard drive only shows 32gb

Hi,
I own a HP Pavilion dv6830us laptop w/ Windows Vista Home Premium purchased a couple years ago. The original WD25--BEVS hard drive failed. I purchased a WD Scorpio Black 500GB WD5000BPKT to replace. Installed both recovery discs purchased from HP. Upon entering Windows after the recovery, a window popped up and said "Unrecoverable Error Has Occured" and prompted me to shut off the laptop. This would happen every time I restarted the computer. Eventually I realized it was the HP File Based Installer program that was causing this, so I managed to get to msconfig before the message popped up, and disable it from the startup. Now I am left with a Windows install with absolutely no additional software on it.
That said, I was frustrated but content with just re-installing everything. Then I discovered that Windows shows the hard drive as 32 gigs, with less than a gig free. I downloaded the BIOS update from HP. Then I downloaded the Western Digital Diagnostics software, and under the Physical Drive box, it recognizes the model and its potential capacity (500gb). Under the Logical Drive box, it shows File System NFTS, total space 34.37gb, and 1.05 gb free space.
I would like to know how to solve this issue, as this whole process has taken over 2 months and honestly it's been a nightmare. If anyone could point me in the right direction I'd be thankful.
This question was solved.
View Solution.

The following Microsoft link should help, please remember when extending a partition make sure you have a backup of all your programs and data first. There is always the chance that something could fail and with it being your primary drive you could lose everything.
This link is for Win7 but it is very similar to what you would do with Vista:
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/how-do-i-extend-the-volume-of...
The below instructions are in the link provided and is the info from it that you will need.
Extending Windows 7 Partitions or Volumes
This section will show you have to extend a Windows volume. In order to do this we must open the Disk Management tool where we can resize our volumes. The following steps will walk you through this process.
Click on the Start Menu button in the lower left of your desktop and then click on the Control Panel menu option.
When the Control Panel opens, click on the System and Maintenance category.
When the System and Maintenance category opens, scroll down and click on Administrative Tools.
Double-click on the Computer Management icon. The Computer Management console will now be open. Towards the bottom you will see a category called Storage and underneath that category will be the Disk Management icon as shown below.
Click once on the Disk Management icon and you will now be in the Disk Management utility as shown in the figure below. From this utility you can see all the partitions on your computer and format, delete, create, expand, or resize them. For this tutorial, I am going to expand the E: partition so that it uses up the rest of the available space on Disk 1.
To expand the partition, you simply need to right click on the partition you want to work with and select the Extend option. In this example, I right click on the E: partition and in the menu that comes up I select Extend.
A wizard screen will appear as shown below. Press the Next button to continue.
A new screen, shown below, will appear that allows you to select the available free space on your local drives that you can use to extend the space of the selected partition. It is important to note that Windows 7 allows you to extend a volume using free space on the same drive as well as other drives. I strongly suggest that you do not extend a volume on one disk with free space from another. This is because if one of the drives has a hardware failure, then all the data on that volume will be deleted. Instead only use the free space on a drive that contains the volume you are extending
As discussed in step 5, for this tutorial we are going to expand my 8 GB partition (E: drive) to the full size of Disk 1 using all of its available space. As Disk 1 is the only available free space on my computer, windows 7 will automatically select it as shown in the image above and use the maximum amount available to extend the partition. If there were other drives with free space they would be shown under the Available selection. If you want to extend the volume by a lower amount you can change it in the Select the amount of space in MB: field. Otherwise we press the Next button.
You will now be presented with a confirmation screen. If you are sure you want to extend the volume, press the Finish button. Otherwise, press the Back button to make changes or the Cancel button to cancel this operation.
When Windows 7 has completed extending the volume, you will be back at the Disk Management screen where you will see the volume you extended with the new size. An example of this is shown below.
At this point you can close the Computer Management window as your task is complete.
Hope this information is helpful.
Let me know if this worked.
Thanks and Regards:
Umesh P - Microsoft Support
Visit our Microsoft Answers Feedback Forum http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ and let us know what you think.
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Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
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Please mark Accept As Solution if this resolves your issue.

After creating a new login (bought computer used) and deleting the old one the 500gb hard drive only shows up as 320gb.

So I've just purchased a mid 2011 Macbook Pro 13" used via eBay. Was advertised as having 500gb hard drive and 6gb ram. I checked the ram and it was all legit, checked the hd capacity and it was all correct as well. So I made a new login for myself and deleted the previous owner's. Now my hard drive shows up as 320gb. Even in disk utility and terminal.

One more place to look is SYSTEM PROFILER>HARDWARE>SERIAL-ATA. If it says 320, you have a 320GB HDD which I suspect it probably will. They are easy to replace.
Ciao.

160GB Native Hard Drive Only Showing 78GB

Hey all I hope someone can help because this is driving me nuts
I had a Macbook I got in 2008 and at some point (( while the computer was still in warrenty )) the hard drive dropped to 80GB's so I decided to upgrade it thinking I origionally only had 80GB
So I have had this hard drive ever since that is meant to be 160GB but is currently only 80GB ish
I have tried loading it through a PC, formatting it through the PC
Tried multiple times to run error checker through Disk Utility on the Mac
It is really bugging me because this is a really handy little hard drive to have around, what am I to do? please help
Thank you

When I received a second-hand MacBook a few years ago, the hard drive appeared to be an 80GB but really was twice that size. I sought to repair the situation as I've done on dozens of other older Macs over the past decade or so, but found it rather odd when I found out indirectly it was also a much larger size drive.
Turns out I had to reformat the disk using the booted version of Disk Utility in order to get the full capacity restored for the OS X to use. And in this instance, the issue was determined by me to have been due to a previous owner having incorrectly deleted the partition they'd created in OS X to boot into Windows. The BootCamp software had been used, and that would've been required to be used again to correctly remove the partition, in this instance. I didn't have it.
And if you do replace the hard drive to get a better larger faster one, also acquire an external enclosure for the one in the Mac now. It may be repaired through software, or it may have sector damage that is beyond help through use of Disk Utility; but there are third-party utilities, at retail, for technical repairs.
The error checking and repairs in Disk Utility won't do much unless the system is not running on the drive; so by booting from the install DVD (or a external clone, or backup, or recovery partition, etc) and unmounting the computer's drive, it could be repaired by that utility. If you make a bootable system clone, be sure to test the viability of a clone (should start the computer easily) before an attempt to secure erase + reformat a HDD.
{edited to move words around}
Good luck & happy computing!

300GB hard drive only shows... 120GBs?!?

I tried installing a 300GB seagate into my snow iMac, but realized only after installing OS 10.4 that the snow iMacs can only recognize 120GBs.
So I pulled the drive out and stuck it into an external firewire case. The thought was to try a 3 part partition of 100GBs each.
But after erasing the drive connected through an external firewire connected to my G5, I noticed the drive was still reading 120GBs. Even though I had just erased it.
I tried zeroing out the drive, the 7 pass erase, even the 35 pass, but they all fail within seconds of starting.
I even pulled out the master jumper, but still no change in the drive's size. It appears to be stuck at 120GBs.
Anyone know how I can get this thing back to 300?

Yes, any Mac that followed the new standard mentioned by this article should recognize more than 120 GB:
http://docs.info.apple.com/article.html?artnum=86178

New hard drive not showing up in select a destination window of install

I just installed a 500G hard drive and went to install OS X leopard and the new drive isn't showing up in the destination pane. Do I have to format it first? It shows up under disc utilities. If I have to format it what format should I use there are a few listed (journaled, etc)

I have had a new hard drive installed. When I go to Disk Utilities and click on Info it shows that it the following:
Connection Bus: Serial ATA
Connection ID: Device 0
Partion Type: ApplePartionScheme
Total Capcity: 298.1 GB
Format: Mac OS Extended (journaled)
However, the drive does not show up to install the OS to. Where do I go from here?
Sunny

I got a Model Number: A1181, My hard drive burned out. I bouhgt a new hard drive Wd Scorpio 500 GB. When i tried to install the MAC OS, it identies a hard drive with 3.6 TB and i'm not able to do the installation.

I got a Model Number: A1181, My hard drive burned out. I bouhgt a new hard drive Wd Blue Scorpio 500 GB. When i tried to install the MAC OS, it identifies a hard drive with 3.6 TB and i'm not able to do the installation. I touhgt the new ard drive was bad but i was able to install windows XP. Any ideas what do i have to do?

Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty.

I dont have an external hard drive. How do I back up my computer before installing the Snow Leopard?

I am upgrading my computer from leopard to snow leopard. Is it necessary that I back up? I'm afraid I will lose all my data. I dont have an external hard drive. Is there another way to backup? I dont even know how to use Time Machine...
AGH!! PLEASE HELP!

Go out and buy one. You should have a backup.
To upgrade you don't need a backup, but if the upgrade goes awry then what? You've got nothing but a ocmputer that doesn't work. Now you must erase the drive and restore everything from scratch. And, all your data are gone. Is that all worth the risk?
If you choose not to make a backup then at least do this before installing Snow Leopard:
Repair the Hard Drive and Permissions
Boot from your Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Now, boot from the Snow Leopard DVD and install it.

I bought iwork 09 online, just bought a new hard drive. How doI redownload iwork without paying for it on the app store?

I have the regrestration id, i just need to redownload it, without re-paying

Hello,
You can no more download the trial version from Apple's website. So you should contact the iWork support here :
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=SG1
Choose Mac & Software. You can also change the contry at the top of the page.
Hope this will help.

I have iMovie 09. I just erased my external hard drive, but it is still formatted for the mac. However, iMovie will not recognize the hard drive. It shows the only hard drive available is the computers. How do I get the external hard drive to show up?

I have iMovie 09. I just erased my external hard drive, but it is still formatted for the mac. However, iMovie will not recognize the hard drive. It shows the only hard drive available is the computers. How do I get the external hard drive to show up?

In Finder's Menu, select Go menu>Go to Folder, and go to "/volumes". (no quotes)
Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.
Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1 or 2 if there are no real files in them, and reboot.
If it does contain data...
http://support.apple.com/kb/TS2474

I have an external hard drive that shows up in disk utility but Verify and Restore are greyed out.

I have an external hard drive that shows up in disk utility but Verify and Restore are greyed out. I am trying to determine what is wrong with the drive.
I need the data on the drive and it won't show up in Disk Warrior. I have tried different Mac's and different USB cords only to find the same outcome. When selected in Disk Utility the information read as such...
Disk Description : WD Elements 1023 Media                      Total Capacity : 500.11 GB (500,105,740,288 Bytes)
Connection Bus : USB                                                               Write Status : Read/Write
Connection Type : External                                                     S.M.A.R.T. Status : Not Supported
USB Serial Number : 575837314135304D36373132        Partition Map Scheme : Unformatted
As the drive shows in Disk Utility there must be some life left in it surely. There is a possibilty that the physical connection between the USB cord and the external drive is damaged but since the drive shows up I believe it's unlikely... before I give it to the pro's is there anything else I can do to diagnose the issue?

Hello,
I have just experienced the same thing!
Although my external drive shows in Disk Utility, it does not show in Finder.
And the Verify/Repair buttons are also greyed out.
Also, although the drive is 2TB. DU shows it as having Total Capacity of only 4.14GB! (Which should be the Free Space).
I was wondering if you solved your problem, & if so, would you share your solution.
I´m afraid to Erase in case I lose all my Data on the drive.
Thanks in advance for your reply!

External Hard Drive/Not Showing Up on Desktop

I have a G4, running OS X 10.2.8 and recently my kids deleted some important data. So--we bought an external hard drive (WD MyBook 160 GB Essential Edition, which says on the box that it runs 10.2.8 and higher).
We took the external hard drive and the computer to a reputable repair place, the guy there took the hard drive out and using a G6 system, restored what he could to the external hard drive.
We bring it home, plug it in, and the computer is not reading the new external hard drive. I did check in disk utility, and it shows up as a greyed out item on the disk utility.
The external hard drive does show up when hooked up to my husband's office PC.
Any ideas as to why this is happening and how to correct it?
Thanks, Ruth

OK, I figured it out (in case anyone else needs to know) with this information from the Western Digital site:
Macintosh Operating System 10.3.x or earlier will only recognize FAT32 partitions that are smaller than 128-gigabytes. Multiple FAT32 partitions smaller than 128-gigabytes will need to be created in order for Macintosh Operating System 10.3.x or earlier to recognize the partitions. You will need to use a Windows based computer to create FAT32 partitions, as Macintosh does not have the ability to create them.
Macintosh Operating System 10.4.x or later can recognize FAT32 partitions over 128-gigabytes.

White Screen of death / Hard drive not showing up on my MacBook

So i get this white screen whenever I boot up my Macbook, and this recently happened. I've been reading a bunch throughout this site and others alike, and seems like this tends to happen often after playing with Boot Camp.
I do recall messing with Bootcamp settings yesterday, and then today while I was working on something, my computer suddenly froze. I had to do a hard crash (held down the power button) and then when I restarted, my computer started giving me the white screen. I am not getting the Apple logo or the spinny wheel. I just hear the ticking/beeping sounds and thats it. I found this other post
http://discussions.apple.com/thread.jspa?messageID=6635935&#6635935
and I felt like it was exactly my situation, so I followed the procedure about putting in the leopard installation disk and going to disk utility. When I put the disk in, it took VERY long to actually detect the disk and then it showed me some progress and I got the boot from disk icon. I clicked that and went into Disk Utility as stated in the discussion, and I only saw the dvd drive listed in there. When I tried to just install the OS again, on the install to location page, there was no hard drive icon. I am freaking out because all my photography is on this computer atleast from the last couple of weeks that has no backup so far!
Does this mean that all my data is LOST? That would really suck!
Any help is appreciated and a Mac Newbie would really be thankful!
Looking forward to some responses as soon as possible because I really need some of the stuff from that computer, and just can't afford to have the data lost!
Is there any way to remove the macbook hard drive and put it in an external casing to just access it from another computer so I can back up all the data, and then just erase everything. I usually do that whenever my windows computers have problems! Thank you in advance

I love my macbook!!!! wrote:
I don't suggest you take the disk the out by yourself. You could damage the whole system and you might have to by a new one.
I have to address this - removing the Macbook hard drive is not only remarkably easy, it's also perfectly allowed under the Apple warranty, and in fact Apple gives you step-by-step instructions here:
http://manuals.info.apple.com/en/MacBook13inch_HardDriveDIY.pdf
If you didn't get any help at the Store, your idea of putting the drive into an external case is definitely a good step I'd try to get the files to another Mac. (Note that a PC won't be able to read the Mac's drive unless you have MacDrive installed.)
Matt

My HD-EG5 hard drive only shows me 99 mb of blank space after installing the App lock feature. ??

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