My head is done in, someone please give me some advice...

Hey guys,
I ve just created my account on here and i desperately need some help if any of you guys can help me.
My ipod is doing my head in, what happens is i try to turn it on and i get the folder and explanation mark, now i have looked at the article on this and it doesnt really help ypu know?
I think i may have to get it in for a service, have any of you done this in the past? Will it sort out the problem and can it be serviced without removing the music files i have on it?
Hope someone can advise me on this.
Thanks

Presumably, you've already seen these?
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.
If you send your iPod in for service, and Apple determines that there is a problem, you will be sent a replacement iPod so your music files will not be preserved.

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