My home button on iphone 5c not working correctly
Hi,
Any ideas please - I have an iphone 5c that is about 17 mths old and has been working fine until yesterday when the home button became unresponsive - not all the time but intermittently.
I have turned the phone off for a while and then turned it back on but it made no difference.
This is the first problem I have had with this phone - it's been amazing til yesterday!
Thanks in advance.
yorky48
First, reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not work, and to make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test Home Button.
If the phone works as before the update, restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.
If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
Find an Apple Authorized Service Provider
iPhone - Contact Support - Apple Support
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