My Home Page - "Today" will not load?

My Home Page - "Today" will not load?
== This happened ==
Every time Firefox opened
== over a week ago

Step 1 suggestion - no problem ("Clear Cache") - followed instructions.
Step 2 "Remove Cookies" and Step 3 "Start Firefox in Safe Mode" - Sorry could not complete. I am not technical - approaching my 80th year - these steps I could not understand.
Is there no way I could talk with someone who could guide me thru these steps?
I like the "Today" tab and the information I received from it. Now it will not load. Have no clue what caused this problem nor how to get the loaning back.
PLEASE - help this old man. Below ask for a ":Screen Shot": - no clue what is being asked for.
Thanks
Dan Michalowski
[email protected]

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