My home wifi is available at full bars on the settings menu, but when selected it says it cannot be joined, and when it does connect, it only lasts a few seconds before disconnecting. My laptop connects to the wifi perfectly fine though. Help?

Question

When in the Wi-Fi menu under settings, my iPod five will display the different wifi networks in range, including my home wifi network. The shown network has full bars and my laptop will connect to the network with no trouble. When the wifi on my ipod is selected though, it will show it is loading to connect, it will actually connect for five-ten or sometimes twenty seconds, and then it will disconnect. The wifi never automatically connects on my iPod5. It always has to be done manually and then does not establish a complete connection. No matter where I stand in the house, even if it is right beside the router, this happens. Sometimes when the network is chosen it refuses to connect and gives the message "Unable to Join". I've had it for a year and a half and for about the first six months it never had this problem. But then it began, and it would go through monthly cycles of working perfectly and doing what it is doing now. As of now I haven't been able to connect for three months. I'd like to think it's simply the wifi itself but mine and my sibling's laptops will connect with no trouble. It's extremely frustrating and I have no idea how to handle the problem. Please help?

Answer 1

Hey Saanasaana, Have you tried going into Settings>General>Reset and tapping Reset All Settings. If still no joy... Reset Network Settings and rebooting the router. If that doesn't do it, try Settings then tap the offending Wi-Fi Network, then tap Forget this Network and re-load it, as if it was a new network.
Your next options are to Restore. Connect to your iPod with your computer with the cable, and make new backups / copies of all your stuff to your computer first, then Restore from Backup. If that does not solve, Restore to New, a full restore. Note restore to new will wipe you iPod put it back to factory specs, that's why your need to make backups of everything on your iPod before you do it so you can reload your stuff back to your iPod. If the full restore does not solve you may have a hardware issue, contact your Apple store or Apple Genius Bar and set up an appointment to have your iPod evaluated. Good luck. Cheers.