My home wifi isn't working on my phone

All of a sudden, my home wifi broadband isn't working on my iPhone 4. Was working ok this morning. However, the fault must be with the phone as its ok on my iPad. I have switched off phone and switched back on to no avail. I have also said forget this network, and tries to re-connect, but again, it just won't let me.
Help!!!

Thanks for the info. I didn't know that. Think I (kind of) understand it now. Haha. At least I know what to do if it happens again.
Although I've had an iPhone of one kind or another for 3 years now- how come its not happened before?
Sorry- just curious. Guessing it could be as I've coincidentally switched off my router at the right time?! Do not feel under any obligation to reply...you have done more than enough.
Thanks again Lawrence.
Purpleshe

Similar Messages

For the second time (I've been to the Genius Bar once already) my WiFi isn't working on my iPhone 4S. This is really infuriating and costly!!! I see others have the same issues. Can't Apple do anything about this? It's obviously a hardware problem!

For the second time (I've been to the Genius Bar already once with this) my Wifi isn't working. They gave me a new iphone last time, but the new one has the same issue as the old one, I'm guessing. I've tried resetting the network but that doesn't work.
I see others have this issue too.
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
Currently it's not costing me anything - yet - because I've got the Apple Warranty but this is totally frustating!!! I bought the original phone (which has been replaced in July 2012. The new phone (without working Wifi) is a month old.
Will try Restore via ITunes before (I will invariably) have to return to the Genius Bar for another Iphone 4S unless someone has an ingenius solution here?..?

sematson wrote:
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
For what reason, other than making yourself look foolish, would you ask questions that we users could not possibly answer as we're NOT Apple?
Basics from the manual are restart, reset, restore from backup, restore as NEW. Nothing more "ingenius" to suggest than these steps that Apple has outlined in the manual. If these steps don't work, then go back to the Apple store.

Hi. I have a ipod touch 4th generation, it's in perfectly good condition no cracks or anything. The issue is my ipod is locked and i'm not able to type in my passcode because the numeric keypad isn't working properly.Also my home button isn't working.

Hi. I have an ipod touch 4th generation, it's in perfectly good condition no cracks or anything. The issue is my ipod is locked and i'm not able to type in my passcode because the numeric keypad isn't working properly.For ex. when i hit 8 (which is the second number in my passcode) the number 5 type in. Also my home button isn't working. Hope that was specfic enough.. thanks!!

Place the iOS device in recovery mode with one of thes programs and then restore via iTunes
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:

HT1349 My home button isn't working. It works to put it in dfu mode but not to return to home page where my apps are. Can anyone help please?

My home button isn't working. It works to put it in dfu mode but not to return to home page where my apps are. Can anyone help please?

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My home button isn't working well so i went to my service provider to ask about the problem. They advised me to update my iPhone to iOS 5 but the problem is no matter what i do, there is always an error. What should I do?

My home button isn't working well so i went to my service provider to ask about the problem. They advised me to update my iPhone to iOS 5 but the problem is no matter what i do, there is always an error. What should I do?

If you are having Issues with downloading iOS 5....
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

I have a new macbook pro. I have an established apple id but cannot sign onto facetime. I keep getting a message saying my wifi isn't working, but it is. What can I do?

I have a new Macbook pro. I can't sign onto facetime, keep getting a message saying my wifi isn't working, but it is. Any suggestions?

Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

TS1453 Home sharing isn't working and I can't seem to get it fixed.

When I try to go under computers on my Apple TV (2nd Gen), it says "Loading Jennifer's Library" for several minutes before I get an error telling me "Could not connect to Jennifer's Library. Make sure the computer is on the same network as your Apple tv, the itunes version is up to date, and itunes is running." I've tried literally everything short of completely reformatting my computer and I'm not doing that.
-Both my computer and apple tv are hooked up to the correct router.
-I checked the internet connection on the tv, it's in working condition.
-All my software, both on my Apple TV and on my computer are up to date.
-I have restarted itunes and my apple tv.
-I've done a reset on the apple tv.
-I've turned off homesharing on my computer and tv for 1 minute and turned it back on.
-I've restarted my router.
-I've restarted my modem.
-My router software is up to date.
I can play music from my computer onto my TV but as soon as I try to play my movie, which I've watched before on my apple tv and know it works, I get "An error occurred loading this content. Try again later."
I'm at a loss for what I should do next. Everything I've tried has failed. If you have any suggestions, I'd be very appreciative.

Home sharing isn't working either
Which is why you can not use the remote app. Did you turn on home sharing on your computer and on ATV?
eve though they have the same Apple ID.
Did you enter the ApplieID in the home sharing login though? Or just in for the iTunes store, or iCloud, or photo sharing, or something else?
Home sharing isn't working either, I can't play or transmit any video from my iPad to the Apple TV because it doesn't recognize it
That would be AirPlay, not homesharing. THey are not related. Did you enable air play on all the devices?
Have you run the network test tools on ATV? Can ATV access the iTunes store, Netflix, etc?

TS3274 Home button isn't working

My home button isn't working a all. Any tips on what I could do ? My iPad is only a few months old :(

(1) Open the Mail app.
(2) Press the Sleep/Wake button until the red slider shows.
(3) Immediately release the Sleep/Wake button and press the Home button. Hold until the red slider disappears and then release the Home button.
(4) Now try out the Home button again.
Or, Settings, General, Accessibility, Assistive Touch, On .......

TS4062 My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

Hello there, TempestBelcher.
It seems you've covered all the bases, but feel free to review the iPhone Troubleshooting Assistant for connectivity here:
Apple - Support - iPhone - Calls Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/#section_0
If you've followed all the instructions then there are a few good recommendations for what to do next in the last step.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

How to get rid of switch control on an iPod touch that home button isn't working and wifi is off.

My son has an iPod touch and his home button doesn't work on it. Because the home button didn't work he had the touch button on his screen to navigate through things. Last night he was out, shut his wifi off because there wasn't any wifi to connect too, and was fooling around with his iPod. Somehow he enabled switch control on his iPod, then it shut down and now can't get into it because the touch home button has disappeared, wifi still isn't connected and home button doesn't work.
We tried rebooting it and wiping it remotely, but because there isn't wifi, we can't connect. Also, it's password protected and we can't get into it from the computer because of the switch control.
Please help if you can. He's had it for two years and is feeling pretty down today, it took him a long time to save up and buy it.
Thank you so much.

Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too

TS1398 After updating to ios 6 my iphone 4 would no longer connect to my home wifi. At work we have a free wifi connection that does not require a password. However my wifi at home is password protected. I have the right password. It works on my ipod touc

After updating my iphone 4 with the ios 6 update. My iphone would no longer connect to my home wifi that is password protected. I know that I have the right password entered in. At work we have a free wifi connection that does not require a password and I can connect no problem to it. My ipod touch has no problem connecting to my home wifi. It is a 3rd gen ipod and does not have the ios 6 update on it. Please help!

I'm having the same issues. Started when I upgraded iphone 4S and ipad1 to 5.1.1. Wife's iphone 4g on 4.4.2 has been ok. I've forgot the network on both devices and restored the iphone, none of which changed the issue. I've upgraded to ios 6 on the iphone 4s, problem still persists.
One thing that will help for a time: go to your router and change the wireless control channel. When I first did this I got full connectivity for about 48 hours... and now the problem is back. I'm now changing the wireless control channel every 12 hours, which is a pain but at least keeps me connected. I've tried a few other solutions that are out there and that has been the best one so far.
to do this on a motorola router: type 192.168.0.1 in your address bar.
username: admin and password:motorola if you have not changed the factory defaults.
Click on the word "wireless" and look for the "control channel" field. This may be set to auto or to 1, try changing it to 6 or 11 (preferred) or any other channel.
The control channel can cause static in the wireless system IF there are several networks nearby that are on the default setup.
There is a fair bit of buzz about this issue out there, some other things I've seen:
This is a hardware issue. Go to the store and have your wifi antenna checked, some users reporting that they get free replacement devices.
Check against other wifi networks that require a password (this is next for me). Logon to those networks and surf until your wifi stops. If your wifi connects to the internet but stops responding, then this is a software (or hardware) issue and apple needs to step up. Some are claiming this to be the case.
IF you connect and stay connected/on the internet on another password protected wifi, then the issue is with your router. this is where things get cute.
Comcast may tell you to update your firmware. Motorola may tell you that your cable provider is the only one who can push through firmware updates. Comcast may tell you that you are not in an area that is being updated. It's unclear if they say that to all customers, or just those who have purchased cable modems and aren't renting them from comcast.
Good luck, more to come if I figure out anything else, and please post any solutions you may find.

My macbook air is not getting internet connection through our home wifi It was working fine yesterday until I took the Air out of the house and used it on another wifi connection.

My macbook air is not getting internet connection through our home wifi. It was working fine yesterday until I took the Air out of the house and used it on another wifi connection. One question is how to delete some of the networks that I don't use. Would too many networks cause the internet connection to fail?
Thanks.

Would too many networks cause the internet connection to fail?
It shouldn't but sometimes deleting the list of networks actually does solve the problem you are describing. Have you turned WiFi off and then back on on the computer?

New ipad air not connect to my home wifi (it is working). switched on select country, language and invited to select wifi via password - join lights up - 'joining' - message can't join / dismiss

New ipad air
home wifi working
Switch on - select langauge / country
home wifi on list
password in - Join illuminates - seems to be connecting then - message - 'cant connect - dismiss'
I have turned internet connection off + on no difference
Can any one help?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Why is my home wifi connection wont work with my Iphone?

After I upgrade my Iphone OS 5.0, my Iphone does not connect with my home wifi but works with other wifi. I tried many ways to reset my Iphone and it remain the same. Hope someone can help me out here. Thanks! WEC

did you try to reset the router?
are other devices connecting to the wifi?

Home button isn't working?

On my iPod touch 4th generation iOS 6.1.3 the home button is not working. Any suggestions?

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Lunarcycles wrote:
On my iPod touch 4th generation iOS 6.1.3 the home button is not working. Any suggestions?

My home wifi isn't working on my phone

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