My hotmail is not working with E72-Help please

Dear All,
I used to have a Nokia E55- my hotmail was working properly, and when ever i receive an email, it synchronize it directly to my mobile phone. but when i changed my mobile model to Nokia E 72, it could not work at all!!! even my gmail too.
the steps are as follows:
1-enter Email application.
2-create a new mailbox
3-start (preparing for setup)
4- i choose whether Windows live hotmail or Gmail
5-i place my email and password.
then nothing happens?!?!?!!?!?!?!?
why??? i don't know
please i need help to solve this.
kindly reply to :
thanks
Personal details removed by a moderator. We kindly ask you not to share your personal contact details or your phone's IMEI number publicly on this forum.

hadimassa wrote:
d_t_a wrote:
I'm having this problem in reverse..
I don't have a Hotmail account and don't need a Hotmail mailbox on my Nokia Messaging.
However, when I installed the Windows Live Messenger app from Ovi Store, it automatically created a Hotmail mailbox in my Nokia Email. Since i was trying out the Windows Live Messenger only, I removed it after I tried it out. Right now, there's a nonfunctioning Hotmail mailbox still in my Nokia Email that I couldn't delete nor access... Still finding a solution on how to totally completely remove it (since the Hotmail mailbox doesn't appear in the settings portion of Nokia Email/Messaging unlike the Yahoo or Gmail mailboxes which I've defined and created on my E72)
Your device has to be online with the NM server to delete the mailbox.
How do I go online with the NM server?
I only use my home wifi to connect to the Internet and update my emails on the E72.
Also, the Hotmail mailbox exists only in the Home->Messaging menu but not in the Home->Email menu. From what I know, there's a Connect menu option in the Home->Email menu, but there's no "Hotmail" mailbox on my Email menu.

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My hotmail is not working with E72-Help please

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