My house has 3 iPhones all on the same apple Id and icloud account. I created another apple I'd to use just for myself and did an icloud backup. Does this backup store the music that was purchased through the apple id I use for the store?

So will icloud backup the music and apps I currently have then when I restore from backup put these songs and apps back on my phone?

Nope. Your iCloud account has nothing to do with your ability to redownload previously purchased music. It's tied to your Apple ID. The only restriction is that once you download a previously purchase, enable iTunes Match on your device, or turn on Automatic Downloads in Settings>iTunes & App Stores, your device is then "associated" with the ID that you are using. Once associated in this way, you cannot associate it with a different ID for 90 days. This means, for example, that you can't download previously purchased music from one ID and then immediately change IDs and download music purchased with a different ID...you have to wait 90 days before you can change.
Also, as mentioned ealier, it doesn't matter if the music is on your phone, it isn't included in the backup. You should be storing your purchased music and other media in your iTunes library; then you can sync it back whenever you want. To transfer purchaed media to your iTuines library, connect your device to iTunes, then go to File>Devices>Transfer Purchases.

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I just got a macbook air and I noticed their is no place to put a cd. I have all of my music on my ipod, but not all of it was purchased through itunes. How do I get the rest of my music on my computer?

I have all of my music on my ipod, but not all of it was purchased through itunes. How do I get the rest of my music on my computer?

Use a third-party utility such as Phone to Mac - Pod to Mac.

HT1535 has anyone had issues with syncing music? i can no longer sync any of my music that was already on my itunes to my phone for some reason???

has anyone had issues with syncing music? i can no longer sync any of my music that was already on my itunes to my phone for some reason???

Since this first message, the "Other" space has increased exponentially. The first time, after the "restore", it increased to over 9 GB. Later, I tried a minor restore again, and now it's over 10 GB. I've seen someone suggest that text messages are to blame. If my text messages are suddenly taking up 4 GB of space, I think we've got bigger problems.

How do I get my music that was purchased on my Iphone, back after I got the new update?

I recently got the new update for my 3GS Iphone, and I had purchased some music on the Itunes on my phone. So I synced my phone right before the update, and backed it up. I did the update, and now I have nothing. The music that I purchased on my Iphone hadn't been put on my Macbook (I made a mistake there), and now its NO WHERE to be found. Help please???

If for some reason you failed to transfer purchases to your computer before updating, then you can redownload in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

If i deauthorize all accounts will i lose all my music that was purchased or downloaded from Cd's?

If i deauthrize all accounts will i lose all my music that i purchased and my music that i downloaded from CD's

No. But you will need to authorize the account(s) for which you used to purchase said music
For more info
http://support.apple.com/kb/ht1420

Trying to watch a tv show on iTunes that was purchased on my Apple TV

I am trying to watch a tv show that I purchased on my Apple TV, using my laptop and iTunes. My iTunes is using the same iTunes account as the apple tv. But none of my content, movies, or tv shows purchased on the apple tv show up in iTunes.

Never mind, found it.........

TS2570 This evening I installed a new internal hard drive in my Mac notebook as recommended by the Apple Store. The Mac notebook was an older model that was purchased through Ebay and didn't come with a start-up DVD. Where can I get a DVD to format my M

Can anyone please advise me as to how to obtain the correct DVD to re-format my new hard drive? I had taken my computer to the nearest Apple store when I first discovered the problem with the gray screen, and was advised to purchase a new hard drive over the Internet for my computer since it was over 5 years old. The Apple associate never mentioned anything about needing the original disc to finish the installation. Now I've invested money in this new disc as well as the time taken to install it, and I still don't have a working Mac notebook. How can I fix this problem without a lot of additional cost. This computer had been my son's originally, and he can not locate the DVD that came with this Mac. Please help!!!

You can contact Apple Customer Support at 800-767-2775 to replace your install disc. You may be charged for shipping and handling.
You will need the serial number for your Mac to do so.
How to find the serial number of your Apple hardware product

How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

Hi,
I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection. Something that is not useful for me. I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
So I believe I was tricked into getting this app, and I want a refund!
And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
Thanks for you help in finding out how to get a refund when its needed!
Rob
Post relates to: Pre p100eww (Sprint)

Palm does have the ability to remove apps remotely, that was added in the last update.
I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps. And in this case its Palm's fault for not disclosing that this app required network support in order to work.
They should at least make that part of a feature description.
This is the second app that I purchased that was not advertised correctly. So I far I have spent good money on crap only because the descriptions did not contain the right info.
I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
I can do that same thing by typing it on my Pre and hitting Google?
I still feel cheated and ripped off.
I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far. I think Andriod will be in my life soon. I can't stand by and let myself be taken advantage of.
I just can't believe how angry and upset I AM over this.
Rob

Tom Tom app that was purchased now showing up to buy. Deleted the App as requested before reinstalling it for the update and now the Apps Store says I have to purchase it again. Ive tried resetting the phone. Ive ensured Im signed in with the right userID

Hey all, Ive tried my best to find a solution to my problem so hopefully someone can help.
When my Tom Tom Sat Nav app said I should delete the App before reinstalling the App but when I tried too the App was showing up as not purchased and had the price. Ive tried turning the phone on and off. Resetting the Phone. Ensuing that I am signed in with the right User ID. Ive tried changing the location back to the one I purchased the App from as well. Now Im really sure what to do. Any help would be much appreciated.

No it does not show their either.
Just to be sure how do I know iClouds os on?
Thank you so much for this help.

I bought an iphone 4s that was purchased from an apple store in canada and the iphone won't work here in south africa. what can i do?

please help

Do you mean that it is carrier locked?
You would have to contact the carrier to which it is locked and see if they offer unlocking and if you qualify.
Or does "won't work" mean something else?

My itunes will not let me download the music that I purchased on my phone to itunes. So the music show up in itunes but when I go to download it the songs and the download symbol are grayed out. How do I fix this?

I want to upgrade my phone to the new software and it says that I have purchases from my phone not added to my itunes library, so when I go to the songs they are all grayed out and I cannot download. So please help me.

Best route would be to shutdown the computer and restart from cold.
Make a secure backup of your Songs.
Uninstall iTunes.
Install the latest version of iTunes.

I have music in iTunes that was purchased with an account that no longer exists. I'm transferring music to a new computer so the new iTunes is asking me to sign in to the old account to authorize the old music. Is there a work-around for this?

Just to clarify: I purchased some of my older music in iTunes with an account that got deleted. I cannot recover or use this old account. I transferred music from my old iTunes to a new computer and that new iTunes on the new computer is asking me to sign into the old account to authorize the music. So, is there another way to transfer this music to my new iTunes? I'm using a USB thumb drive to transfer the music. Also, music that was purchased with my current account tranfers just fine.

Click here and request assistance.
(95437)

HT204266 How can i use my account to update an App that was purchased by another account??

How can i cancel an account from my ipad store??
Accordingly, how could i update my apps using my new account??
For more clarification;
I purchased my friend ipad with some applications that already downloaded before. I could use those apps & games easily but when i need to update any, i couldn't because i have to have an App account.
I created a new app account, now i can purchase & download any app but i can't update an old App that was purchased through my friend account.
Please take into your concederation that i don't want to delete the App & redownload it as i don't want to miss my data registed before.
Please advice

Welcome to the Apple Community.
You can't transfer purchases from one account to the other. Your friend had no right selling you the iPod with purchases on it made from his account.

How do I get music that is in my Itunes folder, i.e. my own music that was not purchased from the Itunes store, on to my ipod?

How do i get music that i have put into my itunes folder, i.e. it was not purchased in itunes but from another source, onto my ipod?
I have looked at a number of different discussions and none have given me the solution.
I have recently had to do a restore and all the music that was once on the device was wiped.

Import the music into your iTunes library and sync like any other music.

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links.

My house has 3 iPhones all on the same apple Id and icloud account. I created another apple I'd to use just for myself and did an icloud backup. Does this backup store the music that was purchased through the apple id I use for the store?

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