My HP 1310 series, model1315 has a problem. Every copy comes out with a heavy green tint.

I have cleaned the cartridge, put in a new cartridge, and the "self help" report only has  three bars showing, black, green and yellow. It appears it should have six bars of color. All copies come out with a green tint. Any ideas?
normre9

It appears your cartridge is out of magenta ink.  Is this an original HP cartridge or a reman.refill?  If the former check the cartridge warranty as shown here.  If the latter see here, then contact your supplier for a replacement or refund.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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