My HP 15-f039wm Notebook PC (ENERGY STAR) laptop runs really slow when the charger is plugged in.

I've noticed this problem a lot lately, As soon as my laptop charger gets connected the speed of my laptop drops dramatically, the solution I have found for it is waiting till the battery is full charged then I take the charger out and restart the laptop. Please help me, I've tried almost everything.

Hi @AaronForrester ,
Welcome to the HP Forums!
It is a super place to find answers and tips.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that when you have the AC adapter connected the performance of your notebook slows.
Here is a link to HP Notebook PCs - Managing Power Options (Windows 8) .
To rule out the adapter as an issue here is a link to HP Notebook PCs - Using and Testing the AC Power Adapter.
Good Luck!
Sparkles1
I work on behalf of HP
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»HP 15-g019wm Notebook PC (ENERGY STAR) Laptop types groups of random letters

»HP 15-g019wm Notebook PC (ENERGY STAR) How do i get my laptop keyboard to work correctly so that it is not typing groups of random letters every time i type a letter. It says that it is working correctly. It works fine with a wireless mouse and keyboard If I attach my wireless mouse and keyboard I am able to type without it happening. I need to make this work correctly and when the device is checked it says that it is working correctly. I have tried using canned air to see if something is stuck inside under the keyboard.

Hello jkriz1960,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your keyboard is producing random groups of letters every time you type, and I would be happy to help in this endeavor!
Since you have successfully tested a secondary keyboard, I recommend following this document on Notebook Keyboard Troubleshooting (Windows 8). This resource should help you synchronize the keyboard correctly with the rest of the computer.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
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No Sound on HP Pavilion TouchSmart 11-e001sa Notebook PC (ENERGY STAR)

Hi
i have a HP Pavilion TouchSmart 11-e001sa Notebook PC (ENERGY STAR) but do not have no sound coming out of the speakers.
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Hey Cityhull,
I would like to first welcome you to the HP Forums!
With not being able to here sound from your notebook, I would like to first confirm that troubleshooting steps that you have done already. I have included the document 'No Sound from Speakers (Windows 8)', I have troubleshooting steps been completed, if so what was the outcome for the Windows 8 troubleshooting tools, and the rest of the steps.
Looking forward to working with you!
I worked on behalf of HP

I have lost my hp pavilion notebook HP Pavilion 15-e024tu Notebook PC (ENERGY STAR)

i have lost laptop. please help me ...Product description: HP Pavilion 15-e024tu Notebook PC (ENERGY STAR)
please help

syufi wrote:
hi..i have lost my HP 1000 Notebook pc on 7/4/2014..kindly tell me how do i find it..i also have its tracking id..if any way to find it then plzzz tell me..i also reported it to police.but they r failed to recover it..
This could be very time consuming if there are certian criterias aren't meet. Do you have something like LoJack tracker installed and have you registered your serial with HP so if the laptop every come to a shop for repair the shop will contact hp for support and find it is a stolen laptop and report it to the authority to have it recovered. Otherwise find and recoving a lapto will be hard to do if they sell it off in pieces or keep it and do nothing with it or format it clean and install their own programs thus rendering gone.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
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HP Beats Special Edition 15-p030nr Notebook PC (ENERGY STAR) screen brightness issue

I'm haing a screen brightness issue on my HP Beats Special Edition 15-p030nr Notebook PC (ENERGY STAR). I upgraded from 8.1 and the F2/F3 keys to dim or brighten screen do not function. Any suggestions besides reverting back to 8.1.? Not sure if I had the screen dimmed all the way or brightened all the way when it was upgrading, or if it even mattered.

Hi @Twright2014
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see your having some sound issues with your new notebook. I will be happy to help you with this. How does the audio sound when you use a set of headphones? Try the troubleshooting steps in this HP document No Sound from Speakers which includes using the built-in Windows troubleshooter.
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

HP Pavilion 15-n270sa Notebook PC (ENERGY STAR)

HP Pavilion 15-n270sa Notebook PC (ENERGY STAR) CRACED SCREEN REPLACMENT. HOW TO GET THE PARTS????

OLIVER2005 wrote:
HP Pavilion 15-n270sa Notebook PC (ENERGY STAR) CRACED SCREEN REPLACMENT. HOW TO GET THE PARTS????
Hi,
This one is for the same series and should work on your laptop.
http://www.ebay.co.uk/itm/15-6-Slim-LED-Laptop-Screen-for-HP-Pavilion-15-N267SA-/131124891517?pt=UK_...
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*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

HP Pavilion 15-n267sa Notebook PC (ENERGY STAR)

HP Pavilion 15-n267sa Notebook PC
(ENERGY STAR)
This came WITHOUT BLUETOOTH.
Can I upgrade it to include a Bluetooth chip / card, so that I do not require a "Dongle".
If so, what is the part No of the chip / card that I need.
cheers,
Joe.

Hi:
Below is the link to the service manual for your notebook.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=uk&lc=en&product=6732696
You would need to remove the wireless card in there now and replace it with one of the combination wireless/bluetooth cards listed in chapter 3 of the service manual.

Charger works when notebook is off, but it doesn't work when the notebook is on.

I have a HP Pavilion dv6-3070tx Entertainment Notebook PC.
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Hi
There are two structures of DVDs
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• Video-DVD - to be played on a DVD-Player - Needs a program that can do this
One can in iMovie - Export as QuickTime .mov and save this via DeskTop/Finder onto a DVD - BUT this will only play on a Computer and if it is a Window-PC this needs to download QT-player or VLC-player.
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Ralink bluetooth adapter and wifi driver missing for HP ENVY 15-j101ex Notebook PC (ENERGY STAR)

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Hi ,
Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP ENVY 15-j101ex Notebook and issues with the Wireless drivers. Here is a link to your driver page. Here is a link for troubleshooting the Wireless connection. I would use the section on The Windows 8 Network and Internet Troubleshooter. Here is a link that will show you how to connect a Bluetooth device to your Notebook. Hope this helps you connect. Thanks.

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Hey Guys.
My laptop has this exact same problem. I got it in March 2012, and it was working perfectly fine both on power and on the battery.
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I don't know anything about this problem, but from your post you're not in the same place as the thread you were looking at. It's System/Library/Extensions

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I have just upgraded to Windows 7 but have lost my energy star profile. I did all the recommended upgrades including the Energy star downloads form the Lenovo driver site but cannot get them to show. I have the Levnovo power manager installed but nothing on that either. With Vista I had Energy star showing in both the windows power manager as well as the Lenovo one.
Thanks!

Moderator comment: An unrelated post, also containing implied profanity has been removed. Keep it clean and stay on-topic.
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Is there still any hope to have virtualization feature for my compaq 620 energy star notebook?

Dear HP Support,
it looks like that the motherboard of my compaq 620 energy star notebook doesn't support virtualization technology, even though replace the processor with one with virtualization feature, my notebook still can't have virtualization feature. moreover it is said the CPU socket type of notebook is soldiered to the motherboard, so the processor of notebook can't be replaced. if this is the case, it seems that i can't replace the processor of my notebook.
am i correct? is there still any hope to have virtualization feature for my compaq 620 energy star notebook?
thanks,
q.s.
This question was solved.
View Solution.

The processor can be upgraded; it is socketed. However, virtualization must be implemented in the motherboard and BIOS and without that, upgrading the processor will do no good. Which processor do you have?
Here is the Service Manual:
Manual
See page 120....virtualization is possible on some models but I am going to assume only the models with a Core2 Duo processor. Celeron and Pentium Dual models use a different chipset on the motherboard so even if you put in a Virtualization capable CPU it would not work.
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Do I have a battery charge problem? HP Pavilion Notebook - 15-p258na (ENERGY STAR)

Hi all, I bought a HP Pavilion Notebook - 15-p258na (ENERGY STAR) just yesterday, charged it fully. I notice that even after a full charge the batterly does not last very long. Perhaps two hours at most. I have had laptops in the past that can use battery power for much longer.
At 88% battery life the laptop has approximately 1hr 30 mins left. Just a few minutes later I check back to the battery icon at 76% charge and it has 2 hours 22 mins left (I have not stopped running any programmes on my laptop).
Update: Has 3hrs 1 minute charge at 66% power remaining
Update: 2hrs 24 minutes at 65% power
Is this usual for a HP? Never had one before and am so far not won over

Hi @lucyjoanne87 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 15 p258na Notebook and getting an error on the battery information. Try performing a hard reset.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
This is usually cause by needing an update. Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that need updating.
Here is a link to test and calibrate the battery.
If this does not help you might need to call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
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How to upgrade Compaq 620 Energy Star from non virtualization to virtualization support?

Dear HP community,
My Compaq 620 Energy Star notebook with CPU Pentium(R) Dual-Core CPU T4500, not support virtualization. For supporting virtualization, I want to upgrade it, e.g. upgrade motherboard (if necessary), upgrade BIOS, upgrade CPU etc. Please recommend the correct and compatible version/model of parts to be upgraded to enable virtualization in this notebook.
It is said it is not easy to upgrade the notebook, but I think with the correct tools and approaches, it shouldn't be difficult to upgrade the notebook.
Thank you very much for your help !

qiubosu wrote:
Dear HP community,
My Compaq 620 Energy Star notebook with CPU Pentium(R) Dual-Core CPU T4500, not support virtualization. For supporting virtualization, I want to upgrade it, e.g. upgrade motherboard (if necessary), upgrade BIOS, upgrade CPU etc..
Hi,
Given all those plus labor cost. My suggestion: buy a new machine, a lot cheaper.
Regards.
BH
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HP Color LaserJet Pro MFP M177fw screen frozen on hp logo and energy star icon

My HP Color LaserJet Pro MFP M177fw screen is frozen on hp logo and energy star icon. It has only printed the test page, and will not print otherwise. I have tried unplugging for 60 seconds, and even uninstalled it and reinstalled it with the latest download - still no change. None of the other icons outside the screen work either (home, help, etc.) about all i can do is turn it off and on. Also, I obviously cannot make copies etc since I cannot access any of the functions. Please help! and thanks in advance!

Hi , I read your post and see that the printer is frozen on the HP Logo and Energy Star Icon. I would really like to be able to help you resolve this issue.
I have provided some steps to try to see if we can resolve this issue. Disconnect the USB/Network/FAX and power the printer on Standalone. Check and remove any packaging material inside the printer and toner. Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord. Update the printer's firmware, make sure you run this through a USB connection. It may not detect the printer in this error state though. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware. I can send a private message with some another step to try.
In the forum beside your handle name just click on the envelope to view it. How is the printer connected? (USB/Ethernet/Wireless) Please let me know the outcome. Have a nice day!
Thank You.

My HP 15-f039wm Notebook PC (ENERGY STAR) laptop runs really slow when the charger is plugged in.

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