My HP 309c is only printing on half the page.

When I print from a web page, my HP309C only prints on the lower half of the paper.  This causes a 2 page document to print on 4 sheets.  Printing from Word works normally.  I have reloaded the driver (full install of software) direct from HP with no affect.  Running Windows 7 home and all patches.  IE 8 and 9 both affected.

Please read this post then provide some details. What printer model? What operating system? What program are you printing from?
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • Only printing on half of page

    Below you can see the settings I have used to print the page. And What the page came out like.The paper is 220gm Gloss.Thanks! 

    Here is what you need to do.  On the printer go to the diagnostics menu and then choose the pq troubleshooting and select. The printer will print a number of pages including 4 sheets of solid fill color i for each color.  This is where you will see the missing color and most times it is only 1 toner that is having an issue.  This does not mean that particular toner is bad as it could be a bad slot.  To find out you need to go to the same diagnostics menu and then scroll down to disable cartridge check and select.  When the printer says ready, diagnostics mode, open the toner door and remove all the toners.  Now I will give you some examples of what to do next.  Let say the Cyan toner only prints on half the page.  You will want to take the black toner cartridge and place it in the cyan slot.  Close the door and run the same test pages again.  Most will be blank, but you should get 1 page of solid fill black.  If the page is ok unlike the cyan page, then the issue is the cyan toner.  If the page has the same problem as the cyan page, then the slot has an issue and most likely the laser/scanner lens are dusted over. Sometimes you can lift the shutter in the back of the toner cavity for that color and use a qtip to clean the lens.  Most times the laser/scanner assembly need to be removed from the printer which is not easy and then the optics cleaned.

  • I keep getting internet explorer cannot display web page when trying to download itunes. This only shows on half the page where the download link would be. My internet connection is fine.

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  • Printer printing single page as multiple pages and on sometimes only print part of the page

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    BMack,
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    Suddenly my HP J5780 printer releases pages that gradually lose printing -- top of the page OK, middle weak, no bottom. What to do?

  • I chose double sided printing and it only printed half the pages. it didn t ask me to flip them

    I chose doubke sided printing on my F2280 and it only printed half the pages for me. . . . .  .I didn task me to flip them round and continue and it is quite a big document to print it over again
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    Thanks

    Sometimes the wireless MagicMouse can be erratic and seem to automatically zoom in, etc.  Try going to System Preferences and detuning the sensitivity settings, see if that helps.

  • C4650 Will only print black from the internet. MS Word and PS will not print in black but has color.

    Before you think I just haven't tried anything, let me run you down with the whole lot:
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    Hi lisaloyd,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having issues printing in colour.  I also see that you are using a Lexmark printer. I would advise you to get into contact with Lexmark so that they can show you how to navigate through the printing software that they provide.
    Please click on the following link to get to Lexmark Support.
    Thank you for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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    Hi there,
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    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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